ベスト オリジナル ウォーターフォール ラペリング ウェット アンド ワイルド ツアー + トラクター ジャングル ツアー

I booked this tour through Viator for Friday at 2:00 PM and reached out ahead of time asking about the hotel pickup details. The operator (+506 8707 6318) replied hours later, asked to call, then never answered when I tried. After that, they told me to cancel my booking for no reason at all. There was no bad weather or valid excuse and that I could try the next day. They told me to check back the following morning to see if rappelling would be available. I waited, reached out again, and they didn’t reply for over four hours. When they finally responded, they said I could come the next day, so I booked again for 12:30 PM on Sunday because Saturday was not available. Then they went completely silent again — no confirmation, no directions, no pickup details — until nearly 8 hours later, past 10 PM that night. By then, I was asleep. The next morning, I woke up at 8 AM and planned to leave by 9 to arrive by noon (a 3-hour drive from San José), only to find a message saying if I wasn’t there in 90 minutes, I couldn’t do the tour at all. That’s right — they expected me to somehow get from San José to their location in 90 minutes. Humanly impossible. And then, instead of taking accountability, they told me to “process my cancellation” with Viator again! This company made me cancel twice, wasted two full vacation days, and couldn’t keep their story straight. They blamed “communication issues,” ignored clear evidence, and constantly changed times without warning. The weather was fine both days — this was pure incompetence. I’ve traveled all over the world and booked countless excursions through Viator, and this was by far the worst, most unprofessional experience I’ve ever had. Do not waste your time, money, or patience with them. They don’t value your booking, your time, or basic communication. Avoid at all costs.

I cannot say enough about this tour. We have been lucky to visit Costa Rica 3 Times and many other similar locations around the world. We have zip lined, repelled, mountain bikes and hiked in great places. As my 12 year old adventure-seeking son said, this was among our best excursions so far. Although this is a very safe tour, it is not for the risk-averse or our of shape. If you go, wear sturdy shoes like hiking boots or Keen’s closed toed shoes. We started with a beautiful hike up the trail. Fortunately we took breaks along the way to catch our breath while the guides taught us about leaf cutter ants, tattoo ferns.

Such amazing staff brought us on a great jungle hike and waterfall rappel. Jesus and Luis were excellent, and so knowledgeable about all the wildlife and bugs in Costa Rica; they even were able to spot a sloth for us all to see!

Had an amazing time! The guide was very knowledgeable and professional. We had a lot of fun through the whole thing.

The staff at Ocean Ranch are phenomenal and professional. Jesus and Luis were my guides for this tour and the rappel was an amazing experience. It was safe, fun, and awesome being in this beautiful ranch. Highly recommended! Most economical way to get here is via uber, fast and direct for solo travelers. Thank You owner Gregory and site manager Nick for your professionalism and welcoming me to Ocean Ranch.

Holy moly… Where to begin?! This was definitely some thing that was outside of my comfort zone, but I booked it because I knew my 18-year-old son would love it. The guides were super helpful in explaining what to do and what not to do. It’s very intimidating when you look down at 180 foot waterfall! I didn’t realize, or didn’t stop to use common sense, how much arm strength it takes. It took me forever, but I managed to make it all the way down! 😊 I was full of fear, but had a great time nonetheless!

This was my first rappel and the guides were great in explaining what to do. I felt very safe and rappelling two waterfall segments was so much fun. Our son missed the first time we did this due to sickness so we were able to book another rappell with them later in the week. This was the busiest time of year for them but they were very accommodating and we were able to do a second rappell. They even arranged for us to get a ride back to our hotel. Free pineapple was nice too! The truck ride up the mountain to the waterfall was fun too.

What a great day! Who knew waterfall repelling could be so much fun? Lucy, Julie, and Alex (along with the young dog Lassie) were excellent and ensured we enjoyed the experience. The fresh pineapple at the end was also amazing. Must do this while you're in Playa Hermosa!

Went with a couple friends to go rappelling and zip lining. The staff was very professional, patient and so much fun. I would definitely go back!

Ocean Ranch Park provided a friendly, safe, fun, encouraging, educational and supportive environment. I am afraid of heights but with the encouragement and support of the staff, I was rappelling down waterfalls and zip lining through the jungle. They were patient and full of fun. I highly recommend using this Park when you are in Jaco to add a zesty and fun filled day of adventure. As a member of Mercy for Animals, they treated their horses with respect and care one usually doesn't see at places like this. All in all, it was terrific.