バンコク ユニコーン チャオプラヤ川 シナリオビュッフェディナークルーズ

The sailing experience itself was amazing, but unfortunately the customer service at the desk was absolutely terrible. I booked the tickets through Booking.com and received a confirmation email from Oh‑Hoo, including a booking reference number and clear instructions to show it at the desk near the boat entrance. However, when I arrived, the two ladies at the desk tried to claim that there was no booking under my name — despite the fact that I could clearly see two tickets with my name on them right in front of me. When I questioned them about this, they said that a “third‑party company” had not confirmed the booking yet. This made no sense, as they somehow already had all my personal details and the tickets printed. I repeatedly asked them to allow us to board, but instead they ignored me and continued serving other customers. After standing there for nearly 45 minutes, we finally told them that we would call the police. Only then they did hand over the tickets. We were the last passengers to board, just 2–3 minutes before sailing. I strongly recommend everyone to bring all confirmation emails and documents with you, as the desk staff seem very comfortable creating unnecessary issues and it honestly felt like an attempt to scam us. That said, once on board, the experience improved significantly. The boat was a nice size, the sailing itself was enjoyable, and the serving staff on the boat were polite and professional. The buffet, however, was extremely crowded. Guests were taking appetizers, main courses, and desserts all at the same time, which caused chaos. Some tables even had more food piled up than what was left at the buffet. Considering the price — almost USD 90 — the food variety and quality were disappointing.

Good experience, staff ensures care.

Food nothing special. Confusion to reach the buffet, nothing structured. It was raining a lot and boat was not prepared for a pleasant experience with rain.

The atmosphere along the Chao Phraya River was beautiful and relaxing. The buffet had a great variety of tasty Thai and international dishes. Live music set the mood, and the staff were friendly and attentive throughout. The sunset views were absolutely stunning, and every corner of the boat was Instagram-worthy! 🦄💕 Highly recommended for anyone looking for a special night in Bangkok.

This cruise was great!!! Very organized boarding. Sure it's a boat with a bunch of people. It wasn't over crowded, and the majority of passengers were families. I enjoyed the diversity of the passengers. The view was beautiful, and a great way to see many major landmarks at night. They were organized and the tables were reserved and numbered. The entertainment was lively and a lot of fun. The food was good and plentiful, although I wish they did a better job of establishing lines to enter the buffet.

Not for me, dont go if you want to relax on the cruise. Icon Siam super crowded, pier super crowded, check in super crowded, boat super crowded, and this is for all cruises. A lot of food, it was ok, but again buffet super crowded. The music is terrible.