The places of interest on the tour were great. The guide was friendly and took photos and all. Guide needs to know more about the places she took us to. Not very knowledgeable.
The lunch provided in a local cafe was of a very poor quality some of the items on the menu we requested for were not available. I have the photos to prove that.
I let the guide know that this was the worst tour lunch, we have had and I have travelled and done tours a lot before.
Please do not let the name of Viator be tarnished because of a shoddy tour operator.I am ready to share my experience with a representative from Viator.
On a bright note I had left a parcel with some ginger tea and a few items bought from the Tsuname museum were returned to my hotel by them the next day in the evening.
事業者からの返答
Thank you for explaining your experience in detail. We’re sorry the guide’s knowledge and the quality and availability of lunch did not meet your expectations. We appreciate your kind comments about the sights, the guide’s friendliness and the return of your belongings, alongside these concerns.
Oh-Hoo
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Global07450160240
January 20, 2026 · via Tripadvisor
Quite expensive for only 3 hours
Quite expensive - it said a whole day trip, it only took 3 h, in the description it said 6 h, so we were a bit underwhelmed.
Our driver was nice and everything but there was a bit of a language barrier, we thought he mostly remained a driver - not a tour guide. Though we liked that we had a lot of free time when watching, so if you’re tending to be introverted this would be the perfect choice (not sarcastically)
事業者からの返答
Thank you for your honest and balanced feedback. We’re sorry to hear that the duration of the trip did not meet your expectations. If the description indicated 6 hours, we understand how completing the experience in around 3 hours could feel underwhelming. We will review the listing to ensure the timing and inclusions are clearly communicated.
We’re glad to hear the driver was kind and that you appreciated having plenty of free time at each stop. As this program is designed as a driver service rather than a fully guided tour, we apologize if that was not clearly understood in advance.
Thank you again for sharing your experience, your feedback helps us improve clarity and better match expectations for future guests.
Best Regards,
Oh-Hoo Team
S
Shirley_T
December 5, 2025 · via Viator
A very interesting day out
It is a private tour - just the two of us in a car. Our guide Moo was extremely helpful friendly and a careful and goog driver. His personal experience of the 2004 tsunami was an added bonus
事業者からの返答
Thank you for sharing your experience. We’re glad you enjoyed the private tour and appreciated friendly , helpful service. We’re grateful for your kind recommendation, it means a lot to us. We hope to have the pleasure of welcoming you on another tour in the future.
Best regards,
Tawan
Oh-hoo Team
T
tobys744
August 5, 2025 · via Tripadvisor
Great experience....would definitely recommend
Great tour and excellent guide.
Lovely to see parts of the local community in and around Takua.
Was very informative experience which we all enjoyed and would highly recommend.
事業者からの返答
Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the tour and found the guide excellent. Your recommendation means a lot, and we hope to welcome you back on another tour in the future.
Best Regards,
Tawan
Oh-Hoo Team
A
Aaron_C
June 16, 2025 · via Viator
Good cultural day
Had a very good day! Ended up just being me and my partner with Mr Mark as our driver which made it a more personal experience. Was enlightening to visit the tsunami memorial, really put it into perspective just what a tragedy it was. My favourite part was the temple visit.
事業者からの返答
Thank you so much for your kind review. We're delighted to hear that you had a great day and that having a more personal experience with Mr. Mark made it even more special.
Thank you again for sharing your thoughts with us. We hope to welcome you again for more memorable experiences.
Best Regards,
Tawan
Oh-Hoo Team
L
leanneg911
June 12, 2025 · via Tripadvisor
Day tour to Takuapa Old Town
Great tour with a very knowledgeable tour guide. Wonderful way to spend a rainy day in Khao Lake. The lunch that was provided was amazing from Happy Beach. The old town was very quaint with colourful buildings and the history was interesting to hear. Went to a couple of temples and the guide explantion of the history was very informative. I would highly recommend this tour.
事業者からの返答
Thank you so much for sharing your experience. We’re thrilled to hear that you enjoyed the tour overall, even on a rainy day. We truly appreciate your recommendation and hope to welcome you on another tour in the future.
Best Regards,
Tawan
Oh-Hoo Team
L
Leanne_W
June 6, 2025 · via Viator
Tour at old Town ++
Well organised tour. Guide very informative and helpful.
Lunch at the happy beach restaurant was amazing.
Only down pour of rain once during the trip.
事業者からの返答
Thank you for sharing your kind feedback. We are delighted to hear that you found the tour well organized and that your guide was informative and helpful, even a brief downpour can’t dampen a great experience.
Thank you again for sharing your experience, and we hope to welcome you on another tour in the future.
Best Regards,
Tawan
Oh-Hoo Team
R
Radu_C
October 24, 2024 · via Viator
It was a hoax
The guide was not a guide. The company sent a person to accompany us on the walk: "you can go here, wherever you want" the "guide" told us. I asked her about the tsunami when I went to the Memorial - "I don't know" was the answer. The tour lasted 3 hours, not 6 as specified in the description. Don't get me wrong- the driver and the young lady who was the guide were very kind, nice.
事業者からの返答
Dear Valued Customer,
Thank you for taking the time to share your experience on the Historical and Cultural Day Tour to Takuapa Old Town. We sincerely apologize that the tour did not meet your expectations, particularly regarding the guidance provided. Your feedback is crucial for us to improve our services.
We’re glad to hear that you found the driver and the accompanying staff kind and nice. We will address your concerns with our team to ensure that future tours are more informative and engaging. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Warm regards,
Oh-Hoo Travel
S
Safari33614434707
September 22, 2024 · via Tripadvisor
Great Experience
My husband and I were transported in an air conditioned car. Having a driver and guide made the day very easy and informative. We were taken to very clean eating places that provided delicious food and iced Thai coffee and given ice cold bottled water regularly. This tour allowed us to learn about daily life, religion and culture in this very beautiful area of Thailand. We would thoroughly recommend this tour.
事業者からの返答
Thank you very much for your wonderful review. We’re delighted to hear that you and your husband had such an enjoyable and comfortable experience.
It’s great to know that the transportation, along with the driver and guide, helped make the day easy, informative, and relaxing for you. We’re also very happy that you enjoyed the food, the iced Thai coffee, and the refreshments along the way.
Thank you again for your kind recommendation. We truly appreciate your support and hope to welcome you both again in the future.
Best Regards,
Oh-Hoo Team
D
David_H
August 9, 2024 · via Viator
Excellent tour of the area and insight into the Tsunami
The Tsunami memorial and museum were very interesting. Our guide Sayan was great. He is a Tsunami survivor and his story of his experience added to the tour.
事業者からの返答
Thank you so much for your kind review. We’re truly glad to hear that you found the Tsunami memorial and museum interesting and meaningful.
Sayan will be deeply appreciative of your words, and his personal experience and story are incredibly important in helping guests understand the impact of the event.
We’re grateful for your recommendation and hope to welcome you again for another memorable and insightful experience in the future.
Best Regards,
Oh-Hoo Team
