Snorking at koh nang yaun possibly the best i have ever done. Boat fast. Probably 6 too many passengers for comfort. About 26 people would be perfect. Need to get a step to get out of boat and a deeper ladder to get out of water into boat. Certainly difficult for older and larger people. Lunch was good. Water to drink on boat was plentiful. No safety instructions at all in boat or for snorkling, but hey we are in Thailand!
事業者からの返答
Thank you for your feedback. We’re so glad to hear that you enjoyed snorkeling at Koh Nang Yuan and had a great experience overall. We appreciate your suggestions, your input is valuable, and we’ll certainly look into ways to improve the comfort and safety for all our guests.
We hope to welcome you back soon for another fantastic experience.
Best Regards,
Tawan
Oh-Hoo Team
S
Steven_C
November 15, 2024 · via Viator
No Fins!
I nearly gave this to tour only 1 star but the employees worked so hard I increased it to 3.
I have they're not many snorkeling tours through the caribbean, and all over the world, and never seen a tour operater who doesn't offer fins to swim with.
Very disappointed.
If you are expecting snorkle fins, good luck, there were only two pairs on the boat and the crew used them even after I asked.
Not Recommended
1人が参考になったと回答
事業者からの返答
Thank you for your honest feedback. First of all, we truly appreciate you acknowledging the hard work of our crew. It means a lot to us that you recognized their effort, even though the overall experience did not meet your expectations.
We sincerely apologize for the disappointment regarding the snorkeling fins. We understand that many guests, especially those who have snorkeled in other parts of the world, expect fins to be standard equipment.
Your comments are very important to us. We will review both our equipment availability and how we communicate what is included in the tour, so future guests have clear expectations.
Thank you again for taking the time to share your experience. Constructive feedback like yours helps us improve.We hope we may have the opportunity to welcome you again in the future and provide a much better experience.
Best Regards,
Oh-Hoo Team
P
Pmdmill
March 7, 2024 · via Tripadvisor
Waste of Money
We spent 5 days snorkeling in Thailand. This trip was BY FAR the worst of the 5. I read fine print to make sure this trip maximized the snorkel time. The fact that I have time to write this review while still on the tour should be a sign. The morning snorkel for 45 minutes was pretty decent. But it was one spot, not 3 as listed in the "what to expect" section. Koh Tao is reportedly one of the best spots in Thailand and we got 1/3 of what we were told. Lunch was fine. Then we went to the small island and the snorkeling was virtually non-existant. There was once a coral bed that has been destroyed. The time we had here was 3x what we had at the one morning stop. Not worth it!
BTW the guide just stopped by. He said that the tour company is different than the one listed in my booking. He is listed as Funny Day. What's up with that, Trip Advisor!?
事業者からの返答
Dear valued customer,
We extend our sincerest apologies for the disappointment you experienced during your recent snorkeling trip with us. Your feedback is invaluable to us, and we deeply regret that the tour did not meet your expectations.
Rest assured, we will investigate the discrepancy regarding the tour company listed in your booking and take necessary actions to ensure such issues are rectified promptly. We understand the importance of transparency and accuracy in our listings, and we apologize for any confusion or inconvenience this may have caused.
Regarding the snorkeling experience, we understand your frustration with the limited time and the quality of the sites visited. We will work closely with our partners to review and enhance the itinerary to ensure that our customers receive the best possible experience on our tours.
Thank you for bringing these matters to our attention. Your feedback helps us improve our services, and we are committed to ensuring that future experiences exceed your expectations. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
Warm regards,
Oh-Hoo Team
L
linnthereset2017
April 23, 2023 · via Tripadvisor
Great!
Great and friendly staff, great spots, great food and great boat! I highly recomend this trip! I even saw a small shark outside Koh Nang Yuan!
D
D2292MZolivierc
February 16, 2023 · via Tripadvisor
Great company , i recommand
Trip was amazing, there was a problem with the booking but they upgraded us to a better tour for free. Sure there was a mistake at first, but the company made sure we where happy and we had vip treatment. Food was good.
A
Andrea M
August 22, 2022 · via Tripadvisor
A MUST in Koh Samui
Amazing activity, super attentive staff and incredible view. It is a must if you go to Koh Samui. The snorkel was amazing and it was super safe. About Koh Nang Yuan, it was also incredible, as it has nothing to do with the other islands. About lunch, the buffet was so good. 10/10
D
danej221
December 19, 2021 · via Tripadvisor
Beautiful view, nice tour guide
Snorkeling activity was fun. The boat ride was uncomfortable at least 8 people were vomiting and felt sea sick during the ride. The boat accommodated too many people which made the environment cramp and uncomfortable
8
816tobiasp
November 27, 2021 · via Tripadvisor
It was a nice day
I was just a little disappointed we did not get onto the actual island of Ko Tao but staff was lovely and food was great.
事業者からの返答
We’re thrilled you had a good time!
9
923kiyanj
November 21, 2021 · via Tripadvisor
Great itinerary
Great itinerary and plenty of snorkeling time. Although it rained before departure, it stopped soon afterward. The waves are big and you can prepare for seasickness medicine
事業者からの返答
We’re thrilled you had a good time!
S
Sikcha03091983
April 17, 2021 · via Tripadvisor
The departure went smoothly as scheduled
The speedboat was very dizzy very quickly, and several passengers fainted. It is strongly recommended to take seasickness medicine in advance. The underwater scenery does not imagine and it is hard to see the beautiful and stunning underwater scenery. However, there are many people in popular sightseeing spots, so I can understand it. It is recommended to climb the mountain when landing on the island, the scenery is beautiful! Must-shoot attractions.
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Koh Samuiの類似ツアーを比較
最安値: Half Day Highlights Koh Samui Tour — $30
最高評価: Angthong National Marine Park VIP Small Group Tour — 5.0 (944 件のレビュー)
