Great experience there, the staff is great the nature so amazing.
A little less tourism there and park rangers who keep a closer eye on questionable tourists would be more helpful. There are still idio** who leave trash next to the trash cans. That kind of thing should be punished.
事業者からの返答
Thank you for sharing your experience with us. We’re very happy to hear that you enjoyed the amazing nature and found our staff to be great.
We also truly appreciate your comments regarding environmental protection. Preserving the natural beauty of these areas is extremely important to us. Your feedback reinforces how important awareness and respect for nature are, and we will continue to support efforts to keep these places clean and protected.
We hope to welcome you back for another memorable and responsible adventure in the future.
Best Regards,
Oh-Hoo Team
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fabburkart
March 5, 2025 · via Tripadvisor
Great excursion
Great excursion, nice boat crew, it we looked for everything, very nice beaches as well as islands, Have seen turtles, however very many tourists.
事業者からの返答
Thank you for sharing your great feedback. We’re glad to hear that you enjoyed the excursion, the beautiful beaches, and islands.
We completely understand that the high number of tourists can sometimes impact the experience, but we appreciate your understanding and are happy that you had a great time overall.
We hope to welcome you again for another memorable adventure.
Best Regards,
Oh-Hoo Team
J
jolak560
February 11, 2025 · via Tripadvisor
Great experience
Very pleasant day, although I do agree with other reviews that seeing so many people around isn't the most desirable option when you want to enjoy the views..BUT what to do if the place you wanna visit is amazing AND its not a secret anymore ;) I bet you could find a better deal doing a more expensive private tour but for this price no reason to complain. Starting from the beginning.. we took a trip by catamaran to make sure its not a bumpy ride onboard the normal speedboat( anyway the antisickness tablets were provided and included in the price of the trip which is a nice thing)
Organisation wise..despite the crowds. to take care of..the crew made a great job, everything went pretty smooth. Breakfast provided was simple..so if ( like me) u r not a fan of toasts with jam, rice and cookies u better get breakfast in the hotel or 7/11 before the trip starts ;)
Snorkeling spots were great and we got advice on what to look for in the water, how to use the equipment provided etc. In my opinion its an excursion typically for people who love snorkeling so if you are not a fan if it( and prefer laying on the beach)..better choose a different one.
Food wise...I think it was great .Breakfast was so so but lunch was very ok and..what came as a surprise..a dinner AFTER the trip was also provided..followed by icecream..wow .. You won't leave hungry for sure ;) ( fruit , drinks and cookies also available throughout the trip!)
We even got beautiful framed pictures as a ( 200 bht) souvenir...recommended
Also fins , snorkeling kit, towels and even Underwater cameras( for rent) were provided. My husband said it was the best kit he' d used so far ;) which added to the pleasure of today's experience.
We were also divided into groups( on the boats)..possibly depending on language spoken ..which was a great idea.
Last but not least ..our wonderful guide WAY ( and her team)..omg..she is a true gem ;))
This girl is super funny, informative, helpful, smiley and professional. The day spent with her was a REAL pleasure..The right person in the right place .
We would love to use this trip provider when going on another excursion. Thank you very much
Jola, Marcin, Kamila, Andre and Margaret ;)
事業者からの返答
Thank you for taking the time to write such a detailed and thoughtful review. We’re delighted to hear that you had a very pleasant day overall and that you found the experience well organized despite the crowds.
Most of all, thank you for your incredibly kind words about WAY and her team. We’ll be sure to share your compliments with her, she’ll be thrilled to know she made such a positive impact on your day.
Thank you again for choosing us. We’d be more than happy to welcome you again on another adventure in the future.
Best Regards,
Oh-Hoo Team
T
TheFinalWord631
February 1, 2025 · via Tripadvisor
Tourist cattle
I signed up to a small group max 20 trip.....try full capacity 60. A multiple island tour try 2 islands. Snorkelling stop and then beach adjacent counted as two stops and then the same on island two. The final straw was being tethered to another 7 boats for the final snorkelling with numerous people entering the water at the same time.....like scene from Titanic. From start to finish herded like cattle and a lazy itinerary. Avoid if you are serious swimmer/snorkeller..... It took 15mins just to get passed the crowded water.
事業者からの返答
Dear Valued Customer,
We sincerely appreciate you sharing your experience with us. We regret that the trip did not meet your expectations, particularly regarding the group size, itinerary, and snorkeling conditions. We understand how frustrating it must have been to feel overcrowded and not receive the experience you signed up for.
Your feedback is extremely valuable, and we will be reviewing this with our team to ensure better transparency in our tour descriptions and improvements in managing group sizes and snorkeling stops.
We truly appreciate your honesty and regret any disappointment caused. If there’s anything we can do to address your concerns further, please feel free to reach out.
Best regards,
Oh Hoo Travel
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X167NGmarcop
December 4, 2024 · via Tripadvisor
Tour to do
Kutz around, from start to finish, a really good trip. The breakfast buffet was good. Also lunch outdoors. The trip with the modern speedboat from kao Lak to the Surin Islands was good. The crew and both guides were great. We can only recommend this trip.
事業者からの返答
Thank you very much for your fantastic review. We’re truly happy to hear that you had a great trip from start to finish. It’s wonderful to know that you enjoyed both the breakfast buffet and the outdoor lunch.
Thank you for your recommendation. We hope to welcome you again on another amazing trip in the future.
Best Regards,
Oh-Hoo Team
R
RebeccaJBurton
April 7, 2024 · via Tripadvisor
Read the bad reviews but DEFINITELY go anyway if you love snorkelling!
I was very glad that I'd read other reviews so I was prepared for the crowds, the crazy process of needing to eat 3 meals with hundreds of other people, and the busy beaches. We decided to do the trip anyway and I am SO pleased that we did. It was a highlight for the whole family of our Thai holiday. This is because we love snorkelling and it really is something else. I wouldn't advise if it you're simply going to get a photo on a deserted beach, that's not going to happen. However, the islands are really stunning and you do get to appreciate them despite the crowds. The most astounding feature though is the water - it's like nothing we'd ever seen. Just beautiful. So bring your own snacks (the food is not great at all, particularly if you're English) and enjoy the experience. The staff were brilliant - we had the amazing Way as our guide - so informative, funny, efficient and professional. Enjoy!
2人が参考になったと回答
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ron v
February 13, 2024 · via Tripadvisor
Very beautiful and very worthwhile snorkeling tour.
The journey is tough, more than an hour and a half sailing, but definitely worth it. You will snorkel at three locations. One focuses on the fish, while the other focuses on the combination with breathtakingly beautiful coral, anemones with clown fish, Nemo, and many other species. A Thai lunch in between. Good care on the boat with fresh fruit, coffee, tea and soft drinks. Also beer for those who want it for a small fee. Definitely do it if you are in the area.
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W4039RRluza
February 11, 2024 · via Tripadvisor
an HORRIBLE experience
Day excursions from Khao Lak to Similan is a huge organization with a departure room as big as a small airport, filled with hundreds of persons. Lot of time wasted for grouping people. In the boat you can't see the sea, thus we were sick. The employee speaking on the boat TOTALLY REFUSED to speak english, he spoke only chinese because there were many chinese onboard. Thus we had zero explanations nor understanding.
Several times during the day, a woman employee on another boat from the same company used to yell, yell, yell again: calling for ???
The food was nothing excellent, we wasted 2/3 of it. I hope they feed animals with the bin's content.
This day was precisely the opposite of what we would appreciate for a day cruise. It has been a TOTAL NIGHTMARE: NEVER NEVER AGAIN!!!
事業者からの返答
Dear Valued Customer,
Thank you for sharing your detailed feedback. We deeply regret the negative experience you had during your day excursion from Khao Lak to Similan. The large crowds, lack of English communication, and the overall disorganization are unacceptable and far from the service we strive to provide. We apologize for any inconvenience and discomfort you experienced. We will address these issues with our partners to improve our services. Your feedback is invaluable, and we appreciate your honesty and patience.
Best regards,
Oh-Hoo Team
W
wiener-online
December 22, 2023 · via Tripadvisor
Nice, but many people
Super organized trip according to the American system. Price/performance is great.
Negative: In high season there are lots of boats and people on the islands. You can save yourself the climb up the rocks because there is a line of people waiting to have their photo taken. Lots of influencers.
Positive: Plenty of food and drinks, very nice staff. You have to be aware, though, that you are definitely not alone on the island and everyone is trying to get the best photo with selfies. You should definitely do this trip though. Sea Star Andaman is recommended.
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Leana B
November 8, 2023 · via Tripadvisor
too many people
We booked the tour with a local because we wanted to support them. Since we found the tour on Get your Guide and there was an early bird tour there, we clarified this with the local. Of course he said - it's the same tour.
We were then picked up at the hotel at 7:00 a.m. and drove to the port in Khao Lak. The journey took about 35 minutes from the Grand Mercure Bangsak.
When we got there, everything looked really well organized and we thought great, it would start at 8:00 a.m.
At 9:00 a.m. we got impatient and at 9:30 we were allowed on the boat.
There were 4 boats with 50 people each (I would say) and together we visited all the islands.
Snorkeling was OK - the reef is nothing. A few fish but the reef is completely dead. Every spot was full of people. It was too much for us individual tourists who wanted to avoid the crowds. We would never do it again. The islands are very beautiful so it's better to book private tours✌🏻