The experience was cancelled 12 hours before, despite very good weather. Two weeks of fighting to get the money back.
事業者からの返答
Thank you for your feedback. We’re very sorry for the inconvenience caused and for the time it took to receive your refund.
Refund processing time depends on the payment platform and the bank used, as it follows their working days and procedures. We apologize again for the trouble and truly appreciate your understanding.
Thank you again for your comments, they are truly valuable and help us ฺ We hope to have the opportunity to welcome you again and provide an even better experience in the future.
Best regards,
Tawan
Oh-Hoo Team
R
R9577TEibrahima
November 23, 2025 · via Tripadvisor
A fun half day excursion
A nice, hospitable and a well rounded trip with good service and an informative crew. The snorkeling is a small part of the trip with mainly relaxing on the beach but nonetheless it was a fun trip. Recommend for others!
1人が参考になったと回答
事業者からの返答
Thank you for your wonderful feedback. We’re glad you enjoyed the relaxing trip. Your recommendation means a lot to us. we hope to have the opportunity to welcome you on another tour in the future.
Best Regards,
Tawan
Oh-Hoo Team
S
Samantha B
September 1, 2025 · via Tripadvisor
Very disappointed trip
Disappointed sold the dream took to a different island told not aloud to snorkel very dangerous if the weather is bad should’ve been told before leaving that will not be going to snorkel then can decide if you want to be dropped at a random island left for three hours with no food or drink included . Also the restaurant food was shocking very cold and staff were very rude ! Do not waste your time!
1人が参考になったと回答
事業者からの返答
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your tour did not meet your expectations. Safety is always our top priority, which is why snorkeling may sometimes be restricted due to weather or sea conditions.
We also apologize for the inconvenience you experienced during the island stopover, as well as your disappointment with service. This is not the level of quality we aim to provide, and we will be addressing these issues with our team and partners to ensure improvements.
Your feedback is very valuable to us, and we sincerely hope to have the opportunity to restore your confidence in our services on a future trip
Best regards,
Oh Hoo Team
M
Marsolan P
August 16, 2025 · via Tripadvisor
Avoid Unicorn Marina!
The driver had to pick us up at the hotel...we replied 2 times that we were waiting for him. We never saw him... they canceled the performance saying he couldn't find us. Excursion not reimbursed: thieves!!
7
711jaim
August 3, 2025 · via Tripadvisor
Smooth and simple process
Excellent for the price. As advertised.
Pick up- taxi/van driver will come into hotel lobby and find you.
drinks provided throughout.
Snorkel experience- provided. No fins. Good location
事業者からの返答
Thank you for your feedback. We’re glad to hear that the tour met your expectations and that you found it excellent value for the price. We appreciate your comments and hope to welcome you back for another memorable trip.
Best Regards,
Tawan
Oh-Hoo Team
H
hannuhen
May 26, 2025 · via Tripadvisor
Yeah go on this trip
Sunny was our host, he was kind informative and patient. A group of people on our tour were loud and didn’t listen and spoke over him but he still smiled throughout and kindly asked for their attention. It was nice to spend a few hours at the beach swimming and relaxing after all the chaos of old Phuket town.
事業者からの返答
Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your time at the beach and appreciated the opportunity to relax after exploring old Phuket Town. Your kind words mean a lot to us, and we hope to welcome you on another memorable adventure in the future.
Best Regards,
Tawan
Oh-Hoo Team
J
joshuadM5053WP
April 22, 2025 · via Tripadvisor
Very good but not the best
The trip was short and beautiful on the way to the island and back. The views on the island was spectacular. A whole bunch of activities can be done on the island. But not all were available at that time like Banana Boat, Sea walking etc also for snorkeling, no new mouth peices were given. They were used, so my friends and I went snorkeling without a mouthpiece which is very uncomfortable. Other than this, it was a fun time. Did Scuba diving and Parasailing all for an additional cost. Nice restaurant/bar to have lunch. Recommend if you just wanna chill at an island with activities to do
事業者からの返答
Thank you for sharing your experience. We’re glad you enjoyed the island scenery and activities, but we’re sorry some options were unavailable and the snorkeling equipment left you uncomfortable. We understand your concern about the mouthpieces and appreciate you bringing it to our attention alongside your positive feedback.
Oh-Hoo
M
maggie c
January 19, 2025 · via Tripadvisor
Coral island half day.
Was nice day. Short ride to island . Taken out Snorkeling which was nice and not too busy. More time relax on beach then doing many islands on one day
事業者からの返答
Thank you for sharing your review with us. We are delighted to hear that you had a nice day and enjoyed the short boat ride to the island.
Thank you again for your feedback, and we hope to welcome you back again in the future.
Best Regards,
Oh-Hoo Team
I
isabella_m
November 1, 2024 · via Viator
AMAZING
It was amazing seeing the beautiful beach and fishes in the sea! Guide and staff were great! Really friendly and took care of us on our trip!
事業者からの返答
Thank you for your wonderful review. We’re so happy you enjoyed the beautiful beach and seeing the fish in the sea.
It’s great to hear that the guide and staff took good care of you and made you feel comfortable throughout the journey.
We truly appreciate your kind words. We hope to see you again for another amazing day on the water.
Best Regards,
Oh-Hoo Team
K
kingsapkal
March 26, 2024 · via Viator
day well spent
Coral Islands are amazing and got to spend ample time on the island using the speedboat reduced the time to reach the island and back
1人が参考になったと回答
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