The rafting section was fun and kept us active without feeling too difficult. The waterfall stop was a nice chance to cool down and take a short break. Transport was smooth, although there was a little waiting before we started. Overall it made for a good half day outdoors.
事業者からの返答
Thank you for your review! We’re glad the rafting and waterfall stop made an enjoyable outdoor outing. We appreciate your patience with the wait before starting and are pleased the transport went smoothly.
Oh-Hoo
R
Raphaelle_B
June 28, 2024 · via Viator
Biggest tourist trap - Do not go!!!
DO NOT GO ON THIS TOUR.
We went on lots of tours via Viator and we have always had a good time. Not on this one. We booked it because we wanted to go rafting and the very few reviews (7) on this tour we good. I am making this one so that you don’t make the same mistake we did.
1. It is a big tourist trap. They make you pay for everything. They treat you like a number to get the most tourist they can in 1 day. The package includes a 5 km rafting descent. Once you get there, they tell you to pay 500 THB to go on the 7 km or on the 9 km and they tell you that the 5 km is boring.
2. They were right. The 5 km is boring. It lasts about 15 min, and isn’t exciting at all. The rafting guide was making us uncomfortable with his numerous sexual jokes all along the ride and a guide from another boat threw us A LIVE TOAD in our boat (could’ve been funny for some people but not to us). Not to mention the very unsafe helmet and life jackets we were provided with.
3. So many extras. During the rafting, they took pictures and videos of us. 500 THB to have the pictures and another 500 THB to have the videos. The guides were also harassing us for tip.
4. We then went on the most underwhelming zipline I ever saw. It was about 30 seconds long and was in the place’s parking lot. Nothing to see there.
5. We then had a lunch. We usually love Thai food. This one was very very low quality. They took the food the saw, fried it and served it. I guess we could say that 1 positive point is that they accommodated us with vegetarian food (fried little carrots bits and onion rings). Of course, we were sick the next day because of their food. Oh and the don’t have soap (they have bottle of soap with water and maybe 2 drops of soap).
6. So much waiting. We were 3 groups on our tour. Our package included the rafting and a waterfall tour. The 2 other groups had other activities like ATV. They made us wait for looooong periods of time because we were 2 hours away from the hotels and only had 1 bus. We didn’t know that our total activity time would be 1h30 long and that the rest of our 8 AM - 6 PM day would consist of WAITING. We waited in uncomfortable places, in the heat.
7. The ATV that the people in our bus had was in an elephant riding camp. We are strongly against this practice, and our tour package never said that we would go to this place (we went because it was at the same place that the other group’s ATV was at). We were forced to sit there and watch one of the worst things human do to animals. We eventually went to wait in the very hot bus. That was 2 hours of waiting.
8. The monkey cave was a truck stop with a buddha statue and monkeys and pigeons who are only there because tourists leave their food everywhere.
9. The waterfall was pretty.
To sum up, DO NOT BOOK THIS TOUR, do not go to Ohm infinity (the rafting place). I’m sure there are some other beautiful places to go rafting in Krabi that aren’t huge tourist traps like this one.
事業者からの返答
We are deeply sorry to hear about your disappointing experience with the tour. It is clear from your detailed account that we did not meet the expectations or standards we aim for. Your feedback on every aspect, from the rafting options to the safety gear and the overall organization of the day, is invaluable to us. We take issues regarding guest treatment and safety very seriously, and we will address these concerns with the tour operators immediately to ensure a better experience for all future guests.
We also deeply regret the distress caused by the unsuitable jokes, the unexpected wildlife encounter, and the unsatisfactory conditions during meals and wait times. Additionally, we understand your concerns regarding the animal welfare practices observed during the tour, and we will revisit our partnerships to better align with our commitment to ethical tourism practices.
We would like to discuss this matter further with you and explore possible resolutions. Please contact us at your earliest convenience so we can make things right. Your satisfaction and feedback are crucial to us as we strive to provide only the best experiences.
Best regards,
Oh Hoo Travel
K
Kerry P
June 5, 2024 · via Tripadvisor
Amazing value trip
Amazing experience, great value for money. People were lovely and really made the effort to make sure we had the best time. Food served at lunch was good too. Only slight drawback was seeing the elephants being ridden on the banks as we came down the river. This was not pushed onto us though, it was just sad to see. Couldn’t fault the trip at all.
T
TeeTakesFlight
October 31, 2023 · via Tripadvisor
Fun day, great experience!
So much fun all the included activities, which were more than I expected! Good group of people, lunch was so tasty and filling.
Hosts were accomodating and polite. Nice air conditioned van.
事業者からの返答
Dear Valued Guest,
We're delighted to hear that you had such an enjoyable experience with us! It's wonderful to know that the activities exceeded your expectations and that you found the company, food, and hospitality to your liking. We aim to create a comfortable and enjoyable journey for all our guests, and we're glad that the air-conditioned van added to your positive experience. Thank you for choosing Oh-Hoo, and we hope to serve you again soon with even more delightful travel experiences.
Warm Regards,
The Oh-Hoo Team
M
Mark_R
August 13, 2023 · via Viator
White water rafting and monkey temple
Fabulous day white water rafting down the Song preak river our guides were fantastic and made the experience lots of fun we opted to pay the extra 100 bhat each to do the 7km would highly recommend you also do a zip wire through the forest lunch is a great selection of chicken rice and tempura options with fresh fruit we then saw the Menorah temple with the monkeys buy lots of food as they steal it off you but amazing to see the monkeys so close would highly recommend this trip
事業者からの返答
Thank you immensely for taking the time to share your wonderful experience with our travel activities. We're overjoyed to hear that your day white water rafting down the Song preak river was fabulous and that our guides added to the fun of your adventure. It's great to know that you enjoyed the additional activities, the zip wire experience, the delightful lunch, and the memorable visit to the Menorah temple with the playful monkeys.
Your recommendation means the world to us, and we're always striving to offer our customers the highest satisfaction. Thank you for choosing Oh-Hoo for your travel adventures. We look forward to serving you again on your next trip.
Warm regards,
Oh-Hoo Team.
T
Tay W
August 9, 2023 · via Tripadvisor
Bring extra cash
We enjoyed the rafting a lot! Just note that they will upsell you many items during the trip itself so bring more cash (ie. a longer but more fun rafting trip, help u take photos for around 800baht)
事業者からの返答
Dear Tay W,
Thank you for taking the time to share your valuable feedback about our White Water Rafting and Waterfall Tour from Krabi. We're elated to hear that you enjoyed the rafting experience! Your tip about carrying extra cash is immensely beneficial for fellow travelers, and we genuinely appreciate you pointing that out. It's insights like these that help us continuously refine our offerings and ensure the best experience for our esteemed customers.
We'll strive to keep enhancing our partnerships and services for a more seamless experience in the future. Your trust and satisfaction are our primary goals.
Warm regards and safe travels,
Oh-Hoo Team.
8
853abit
August 18, 2022 · via Tripadvisor
Fun but a lot of waiting around
Positives- the pickup from the hotel was timely and the minivan was comfortable. The actual rafting was really fun and the staff were friendly and helpful. The lunch was delicious too and the trip to the monkey temple was really fun and the monkeys were so friendly!
Negatives- unfortunately most of the day consists of waiting around, and you only do about 45 minutes max of actual rafting (we did the 7km option). The rest of the time is spent waiting for other people in the group who chose to do additional activities, such as ATVs, elephant riding (which is very disappointing to see offered as an option) and zip lining. So you get picked up around 8.15, get to the elephant riding bit around 10, have to wait around for 30/40 minutes, then go to the rafting place, do rafting for 40 minutes, have lunch, and then sit around for another 1.5 hours whilst some people do the other activities I mentioned, and then you get back in the van and drive to the monkey temple, where you get half an hour before being dropped home around 5pm. The drive takes about 1.5hrs each way.
All in all its just a very long day with most of it feeling like you’re just driving or waiting around, which if you’re okay with is fine as the staff were great and friendly!
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458521Victor
February 20, 2020 · via Tripadvisor
The trip was good
The trip was good and the staff was very kind. The food was very nice and more than enough for our. Rafting was very crowded. A lot of rafting boats in the River. But we enjoyed our selfs.
事業者からの返答
Thank you very much for taking the time to share with us the details of your fantastic vacation here in Oh-Hoo ! We are happy to know to have packed your holidays with some wonderful memories as you described.
We truly appreciate your positive feedback , it has been our pleasure to have you with us. It shall be an honour to welcome you again should your future travel plans bring you back to this breathtaking nation. Until we see you again, wishing you more adventures and happy travels!
Sugar
R
Rohach_Jade
January 11, 2020 · via Tripadvisor
Excellent experience enjoyed every minute of it.
Despite the trip of 1h and a half to arrive, it is worth the trip. Since you arrive at a natural park (jungle) with incredible views. The rafting environment is beautiful. The waterfall is very pretty and the temple that is visited is surrounded by monkeys and inside a cave.
事業者からの返答
Dear Rohach_
Thank you so much for sharing your positive review and I am thrilled to read that you enjoyed your time and had excellent with us. I will certainly share your kind words with our dedicated team. Thank you also for your feedback .
I hope we have the pleasure to welcome you back.
All the best for 2020 and warm regards from OH-HOO Team .
Sugar
P
Poon1596
November 10, 2019 · via Tripadvisor
!!GREAT
Customer service outstanding. The group go beyond whst wad expected. Fantastic they have tried all efforts to make this fun.
事業者からの返答
Dear Guest
Thank you for taking the time to share your experience with us at OH-HOO .Hopefully you managed to create some good memories . We look forward welcoming you on your next trip in the near future.
Warm regards,
Sugar
Oh-HOO Team