This was very dissapointing. It was basically only trasfer from one point to another, we felt like a number. The agency people were very nondescret and unprofessional. They didn't explain anything about the places we saw, the guide was there only to count us nothing more and expected a huge tip. We were also late arriving back because we picked up random people not doing our tour and were waiting for them.
Also in descripiton of the tour it was mentioned that all the fees for the islands were already included in the price but afterwards we had to pay extra 400TBH for entering the National park. Afterwards we found out that the fees for the islands are nonexistant.
It was overpriced and overrated. I would not recommend.
事業者からの返答
We sincerely apologize for the disappointing experience you encountered on our tour. It's distressing to hear that the tour did not live up to your expectations or the standards we strive to uphold. Your feedback is crucial for us, and we take it very seriously.
The issues you've described, particularly with the lack of engagement and professionalism from our tour guide, as well as the unexpected additional fees, are not reflective of our commitment to customer satisfaction and transparency. We are investigating these concerns to ensure they are addressed promptly and that similar situations are prevented in the future.
Additionally, we regret the confusion regarding the National park fees and the inconvenience caused by the unscheduled stops. We aim to provide clear, accurate information in all our tour descriptions and will review our communications to prevent such discrepancies.
Best regards,
Oh Hoo Team
S
sabilaur
October 11, 2023
Open again to tourists
The Maya Bay beach has been open since the beginning of October with a new landing stage and there is no ban on swimming in the bay, only having water up to your knees.
事業者からの返答
Merci d'avoir pris le temps de partager vos observations concernant Maya Bay. Vos commentaires sont cruciaux pour nous aider à mettre à jour nos offres et informations à tous les voyageurs. Nous reconnaissons que les changements peuvent parfois être inattendus et nous apprécions votre compréhension.
Notre objectif principal est d'offrir des expériences enrichissantes tout en préservant la beauté et la durabilité de nos destinations bien-aimées. Votre patience et votre soutien sont profondément appréciés alors que nous nous efforçons de trouver l’équilibre parfait entre exploration et conservation.
Cordialement,
L'équipe Oh-Hoo
2
20nathaliev
March 5, 2023
Disappointed
We took this excursion because the pictures I had seen were just beautiful. However I have never seen so many people, we would have thought we were at the factory...the queue to get to the beach, a beautiful beach where we are not allowed to swim just take beautiful pictures. Arriving towards monkey beach, we didn't even stop because so many boats that we couldn't moor.....fortunately the soekling was good and we could enjoy 45 minutes on the last beach.
P
Paulhindson
March 1, 2023
Not worth the money
I found it very touristy. Guide was good. Lunch was good. I hated PhiPhi. Ripoff everything at least twice the price of elsewhere. I had a beer then had to pay 30baht to use the washroom. Snorkeling was okay not great.
Everywhere we went was crowded with other boats. Trip back and forth to Phi Phi had extra passengers so boat crowded. Went to monkey bay but there were no monkeys so we didn’t stop
N
Nick538
December 10, 2022
Good but too many tourists
The trip was all as advertised, and the guides were very nice and efficient, however unlike the rest of our activities Phi Phi island is too busy for us, especially Maya Bay, so if you are okay with crowds of tourists then this trip is fine, otherwise avoid it.
T
Tracy_G
December 8, 2022
Beautiful, but crowded
I'm giving three stars only because of the friendliness of the boat crew and the delicious lunch buffet - other than that, it's a 2 star for me. The tide was too low at the snorkelling areas making it a bit dangerous and people cut their feet on the corals. Maya Beach and Phi Phi Island were tourist traps. Overall, the experience was too crowded and some people couldn't sit on the boat ride back to Koh Lanta because we picked up additional passengers. Although the views are beautiful after the crowd dissipates, this tour was over-hyped. Go to Koh Rok and Koh Haa instead.
1人が参考になったと回答
Y
yangguangl
June 20, 2022
Good tour
A memorable tour that featured two snorkellings near Phi Ley bay. Lunch is much better than we thought it would be and served right after the first snorkelling was considerate, but second snorkelling right after the lunch was a bit too much.
1人が参考になったと回答
M
Mueller1408
September 9, 2019
very interesting!
Apart from pick-up and drop-off drivers who did not arrive at the hotel at the designated time, both the itinerary and the tour guide were satisfactory. The guide's commentary is also very interesting!
4人が参考になったと回答
事業者からの返答
Dear Mueller...
Thank you for your nice feedback and taking the time to share your experiences. We're looking forward to welcoming you back in a near future.
Best regards
Sugar
OH-HOO Team
Ko Lantaの類似ツアーを比較
最安値: Half-Day Mangrove Tour by Kayak or Longtail Boat — $23
最高評価: Lanta Thai Cookery School — 4.9 (180 件のレビュー)
最短: Half-Day Mangrove Tour by Kayak or Longtail Boat — 3 時間
