The tour is sold with a duration of 7 hours but lasted 4 hours; the guide hardly spoke Spanish, so many of the questions we asked went unanswered. The temple is very beautiful and has a lot of history, but the dam and the obelisk can be done in half an hour.
事業者からの返答
Muchas gracias por compartir su opinión y por elegir Eyes of Egypt para su visita a Asuán.
Lamentamos sinceramente que algunos aspectos de la experiencia no hayan cumplido completamente con sus expectativas, especialmente en relación con la duración del tour y la comunicación durante la visita. Valoramos mucho sus comentarios, ya que nos ayudan a mejorar continuamente la calidad de nuestros servicios.
Nos alegra saber que disfrutó de la belleza y la historia del Templo de Philae, uno de los lugares más emblemáticos de Egipto.
En Eyes of Egypt nos tomamos muy en serio la satisfacción de nuestros huéspedes, y nuestro equipo ya está revisando su experiencia para darle el seguimiento adecuado y garantizar la mejora continua de nuestros servicios.
Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerle una experiencia aún mejor en Egipto.
V
Voyager35547643348
January 30, 2026 · via Tripadvisor
Thank you
“They were very helpful and responded politely even to my last-minute request on the day.”
事業者からの返答
Thank you very much for your kind review!
We’re happy to hear that you found our team helpful and responsive, even with your last-minute request. At Eyes of Egypt, we always do our best to remain flexible and supportive, ensuring our guests feel comfortable and well taken care of at all times.
Thank you for choosing Eyes of Egypt. We look forward to welcoming you again and promise all future guests the same prompt, polite, and reliable service.
O
Osiris F
October 27, 2025 · via Tripadvisor
Friendly and caring
Very nice people to work with. Professional and friendly. I felt safe all the time while in the tours. I will do business with this company again
事業者からの返答
Thank you so much for your wonderful review and for choosing **Eyes of Egypt** for your Aswan Gems private tour!
We’re truly happy to hear that you found our team **professional, friendly, and caring**, and that you felt **safe and comfortable throughout the entire tour**. Your safety and peace of mind are always our top priorities.
It means a lot to us that you would choose to do business with our company again. We look forward to welcoming you back on your next visit and providing you with the same high-quality service.
Thank you once again from all of us at **Eyes of Egypt**!
8
80leandrot
April 10, 2025 · via Tripadvisor
Excellent visit
It was all great. Amina is an excellent guide!!! All according to contract although we booked last minute.
Thank you very much
事業者からの返答
¡Muchísimas gracias por su excelente reseña y por elegir **Eyes of Egypt** para su tour *“Aswan Gems: Private Tour of Dam, Obelisk & Philae Temple”*!
Nos alegra enormemente saber que **todo fue genial** y que nuestra guía **Amina** pudo brindarle una experiencia tan positiva, incluso habiendo realizado la reserva a último momento. Nos esforzamos siempre por cumplir exactamente con lo contratado y ofrecer un servicio profesional y de calidad, sin importar el tiempo de anticipación.
Agradecemos sinceramente sus palabras y su confianza.
¡Será un placer recibirle nuevamente en una futura visita a Egipto!
A
azeda2018
February 8, 2025 · via Tripadvisor
Excellent day out with Aysha the guide and Zakaria
Nice place to see the world largest artificial lake Nasir which is about 500 km long, Aysha was an Excellent English speaking guide, very elegant and knowledgeable lady made our day , full off knowledge and answer all our questions, not in a rush at all, provided us sufficient time at unfinished obelisk, high dam, Philae Temple and Numbian village, driver Zakaria is also very caring and helpful person ,
事業者からの返答
Thank you so much for sharing your wonderful experience and for choosing **Eyes of Egypt** for your *“Aswan Gems: Private Tour of Dam, Obelisk & Philae Temple”*!
We are delighted to hear that you enjoyed visiting the impressive Lake Nasser and that **Aysha** made your day so special. She is indeed an excellent English-speaking guide—elegant, knowledgeable, and always dedicated to providing guests with clear explanations and plenty of time at each site. We’re very happy to know she answered all your questions and ensured the tour was never rushed.
We also truly appreciate your kind words about our driver **Zakaria**. His caring and helpful attitude is something we are very proud of.
Thank you again for this wonderful feedback.
We look forward to welcoming you back in the future and providing you with another exceptional experience with **Eyes of Egypt**!
N
Nomad18675367040
March 1, 2024 · via Tripadvisor
Good experience
Very good driver but seemed anxious to be done with us at the end of the tour. Could have been more forthcoming with local information
事業者からの返答
Thank you for your 4-star review of our Private Transfer service from Marsa Alam Hotel to the Airport. We appreciate your feedback as it helps us improve our services.
We're glad to hear that overall you were satisfied with the transfer. It's great to know that you found the car relatively new and spacious, which are important aspects of comfort we strive to provide.
We've taken note of your observations regarding the cost comparison and will review our pricing structure to ensure it remains competitive and transparent. Your perception of value is important to us.
We apologize for the cigarette smoke odor in the vehicle. This falls short of our cleanliness standards, and we'll address this issue with our team to ensure a fresh environment for all our customers.
Your comments about the driver and the overall service are appreciated. We're constantly working to refine our offerings and provide the best possible experience for our guests.
Thank you again for choosing our transfer service. We hope to have the opportunity to serve you in the future and provide an even better experience.
Best regards,
The Private Transfer Team
R
Rishidh
January 30, 2024 · via Tripadvisor
Aswan in one day! Do it
Perfect tour of Aswan in one day! Our driver, Sultan was not only insightful and knowledgeable about Egypt, he took the time to explain life and culture in Egypt. He was able to not only drive us from point A to B but really immerse us in the culture and answer all of our questions about Egypt. Also super comfortable car!
Tip: ask for Sultan!
Thanks Sultan for a wonderful introduction to your city Aswan! Shukran
事業者からの返答
Thank you
R
Ryosuke_00
January 2, 2024 · via Tripadvisor
Recommended Aswan Tours
We had Sultan guide us around the tourist sites of Aswan. I booked it thinking he would just take us to various places, but he gave us a thorough guide about Aswan's history and culture. His English was easy to understand even for me, who is not very good at English, and he knew about Japan because he has relatives in Japan, so it was easy to communicate with him.
We were planning to check into the hotel on Elephantine Island, but when we told him that, he contacted the hotel and called a boat to pick us up. We were planning to take a regular ferry without knowing that there was a boat to pick us up, so it was very helpful.
I would definitely recommend this tour and this guide to anyone visiting Aswan.
事業者からの返答
この度は **Eyes of Egypt** の *“Aswan Gems: Private Tour of Dam, Obelisk & Philae Temple”* をご利用いただき、そして素敵なレビューをお寄せいただき誠にありがとうございます。
ガイドの **Sultan** とともにアスワンの名所をお楽しみいただけたこと、大変嬉しく思います。
歴史や文化のご案内、聞き取りやすい英語での説明、そして日本に親族がいることから生まれたスムーズなコミュニケーションなど、彼の強みを感じていただけたことは、私たちにとっても大きな励みです。
また、エレファンティネ島のホテルへのチェックインに際し、ガイドが船の手配をお手伝いでき、お客様のご不安を解消できたこともうれしく思います。
お客様の旅がより快適でスムーズになるようサポートすることが、私たちの最も大切な使命です。
アスワンを訪れる方へおすすめしたいツアー・ガイドとしてご紹介いただき心より感謝いたします。
またエジプトにお越しの際は、ぜひ **Eyes of Egypt** をお選びいただければ幸いです。
スタッフ一同、再びお会いできる日を楽しみにしております。
