シドニー到着送迎サービス：空港から市内または国際旅客船ターミナルへ

The driver was very helpful and courteous as was the operator when I called her. It all went to plan thanks and I am very pleased with the company.

Terrible service. They accepted my booking for an airport transfer from Sydney airport to Parramatta that I made through Viator only to later on come back stating they they do not service that area and wanted to double the advertised price on Viator to go to my destination. I was charged the full amount with no option for a refund. Unprofessional business practices and disappointing on the Viator brand to partner with such unscrupulous business practices.

When we got there they were there and ready to go. Great communication through WhatApp. Would use them again Great driver

Driver was not where the directions on the app say go. I called Viator customer service they were able to reach the driver who said we were not responding to messages. After flying for 24 hours when I turned on my phone NO messages from the driver! Crazy mis communication

Drivers very punctual and courteous. Great communication between company and myself. Would highly recommend

We had a hard time finding the pickup, as the directions sent us to the location labelled as the airport "pick up point." Once there, we sat for an extended period, awaiting what was to be a driver with a sign. Finally, when I got my wifi calling working, the company called us to tell us the actual pickup poiont, and we dragged our luggage there. Once in the vehicle, the ride was safe and smooth with a very hospitable driver.

Very disappointing experience. We notified the company one day in advance of our flight delay and provided our updated arrival time. Upon arrival, we were told to either pay extra for immediate pickup or wait about one hour for the next shuttle. Later, this was extended to 1–1.5 hours. We waited the full 1.5 hours in good faith after a long-haul flight. Although they communicated during this time, we relied on their updated timeframe. When the shuttle did not arrive within that window, we arranged and paid for our own transportation, which cost us extra. The company later claimed the shuttle arrived shortly after we left, just beyond the 1.5-hour timeframe, and refused to refund us, citing their policy. This is unreasonable, as we waited the full time they provided and the service we paid for was not delivered within the promised window. Poor coordination, shifting timelines, inflexible policy, and additional out-of-pocket costs. Would not recommend.

We had some issues finding the vehicle. As four elderly and two with health issues, I thought the driver would pick us up near our arrival exit instead we had to walk the full length of the terminal and then we had trouble locating him.

Driver was on time, put all our bags in the back, was very polite and efficient. He knew exactly where he was going and had no problems in the traffic.

These people were great. Late luggage delivery from flight, pickup instructions were essential but I didn’t receive them by text right away. Took 30 min longer than needed but they waited! So it all worked out fine.