I did not find the starting point and no one from support can be reached. Total rip-off. Please do not book
事業者からの返答
Es tut mir wirklich leid zu hören, wie frustrierend die Suche nach dem Startpunkt war. Die Route startet direkt am Wiener Rathaus und wird über die Aktivierungsanleitung freigeschaltet, die direkt nach der Buchung per E-Mail verschickt wird. Wir möchten unbedingt mehr darüber erfahren, um das Problem für dich zu lösen. Bitte schreibe uns an explore@questoapp.com, damit wir der Sache nachgehen und dir eine kostenlose Quest anbieten können, um das Erlebnis noch einmal richtig auszuprobieren.
M
Mihaela_B
June 2, 2026 · via Viator
Interesting
It is a nice experience, even for locals, as you discover the history behind a lot of landmarks, which normally you wouldn't notice.
事業者からの返答
Thanks for the great feedback! I'm so glad to hear that even as a local, you discovered the hidden history behind landmarks you wouldn't normally notice. Hope you'll explore another city with us soon!
Thanks, Alex - Founder of Questo
V
Vincent_W
January 2, 2026 · via Viator
Fun way to see Vienna
Directions put us in the heart of Vienna. Great way to view the city and the amazing history. Sometimes the tracking was a bit confusing for the kids, but overall it’s a fun way to walk the city.
事業者からの返答
Hi there! Thank you for sharing your feedback on the Vienna Spy Mission. 🕵️♂️
We are delighted to hear that you enjoyed the history and the route through the heart of the city! We appreciate your note about the tracking—we know GPS can sometimes be a bit tricky in city centers, but we are glad it didn't stop you from having a fun family walk.
Thanks for exploring with Questo!
Q
Qualitycounts64
December 21, 2025 · via Tripadvisor
Disappointing in December
App loaded fine as did the ‘mission’. Started ok until we got to the second location where a Christmas market obscured what we could see. Then one of the clues was disappointing as needed a name repeated? Then the route was obstructed by gates blocked in a park necessitating a wide detour with no hope of meeting the time requirement…We also thought the clues were a bit simplistic- we successfully guessed a couple without going to stop point. On the plus side it was not expensive but we won’t be looking to do another from this company.
事業者からの返答
hank you for your feedback, and we’re sorry to hear the experience didn’t meet your expectations.
Seasonal events like Christmas markets and temporary park closures in December can unfortunately affect routes and visibility, and we clearly need to handle this better or communicate it more clearly in advance. We also appreciate your comments about the puzzles feeling too simple, this is helpful feedback for improving the experience.
Thank you for giving it a try, and for sharing your honest thoughts.
A
adrianmH7406DQ
April 29, 2025 · via Tripadvisor
Fun way to discover Vienna!
Fun way to discover the city center and its history, imagining you're a spy. Play it as a couple and it's really worth your time. It includes most of the main historical attractions in Vienna's center.
事業者からの返答
Thank you for the great feedback. We're really glad you enjoyed exploring Vienna through the spy mission and that it made for a memorable experience as a couple. Our goal is to help people see the city in a new, engaging way while learning about its history, so it's great to hear it hit the mark. We hope you'll try another quest in a different city soon.
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725madalinam
March 15, 2023 · via Tripadvisor
A fun way to discover Vienna
If you want to discover Vienna's main attractions, this is a fun way to do it. Not too long, not too short, you just check everything that's nice to see and imagine you're a spy in the city of spies
事業者からの返答
Thank you for the positive review. We are glad that you enjoy the game in Vienna. Hope to see you explore more games with us.
I
iansG1319EH
June 18, 2022 · via Tripadvisor
Great spy trail
Great trail around Vienna city centre. The clues were tricky but not too hard. The route offered plenty of opportunities to pause for a drink or an ice cream - we lunched at the Naschmarkt.
事業者からの返答
Thank you for sharing a positive experience with Questo. We are grateful that you enjoyed the game. Hope to see you explore more games with us.
C
CalinoiuN
April 19, 2022 · via Tripadvisor
Fantastic
I've been in Vienna a couple of times now, but using questo I've discovered a lot of places and stories. My kids really enjoyed exploring the city with us also!
事業者からの返答
Hello! We are glad that you enjoyed exploring Vienna with Questo. Thank you for sharing your wonderful experience. Hope to see you play more games with us.
