Really a fun and strenuous way to get to know the old town. Very nice!
事業者からの返答
Wat fijn om te horen dat je hebt genoten van de quest in San Sebastian! Het is geweldig dat je het een leuke en actieve manier vond om de oude stad te leren kennen. Hopelijk kom je snel weer een andere stad met ons ontdekken!
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V2646KPmollyk
September 18, 2025 · via Tripadvisor
poorly set up app and tour
We love history which is why we chose this tour. The idea of a game added in seemed fun! The game, however, took us on meaningless side quests that were really not connected to history and were not worth the time it took them to solve (eg. find a random word on a massive government building). We could not skip to the history portion without completing the quests. We quit 1/3 into the tour.
Also, you need to download an app. It prompts you to register your Trip Advisor purchase via a link. Once you do that, it is a bit tricky to move the quest to the app. I recommend registering your purchase in-app, despite the instructions in the email.
事業者からの返答
Thank you for sharing your feedback. We’re truly sorry to hear that your experience in San Sebastian did not meet your expectations. Our goal is to combine history with playful exploration, but it’s clear that in this case the balance didn’t feel right. We appreciate your comments about the puzzles and will use them to improve future quests.
Regarding the app setup, thank you for pointing out the difficulty you experienced when redeeming your booking. We’re currently working on making this process smoother and more intuitive for all players.
We hope you’ll give Questo another try in the future, as many of our quests focus more strongly on history and storytelling, which we believe may be a better fit for you.
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Pathfinder718290
July 14, 2025 · via Tripadvisor
Not my favorite
Directions were confusing, information was basic, clues not very engaging . Maybe some people would enjoy but I did better on my own or a free guided tour
事業者からの返答
Hey, sorry to read about this. Sometimes, our quests are just not a fit for some people, and that's fine. We'd love to see you giving us another change with another quests soon. Every quest is unique.
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Robert_B
January 14, 2025 · via Viator
Skip this game :-(
Not what we were hoping. We had done a scavenger hunt with Hidden City in London and we were hoping that this game would be similar. We did not enjoy the game and did not finish it...look for a better game.
事業者からの返答
We’re truly sorry that the game didn’t match what you were hoping for. Your feedback is important to us and we’ll use it to make improvements. If you’d like to share more details, please feel free to reach out to us at care@questoapp.com.
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Daydream34884586810
October 13, 2023 · via Tripadvisor
Escape room in San Sebastian
Very fun and entertaining, the tour is through the historic center and the main areas and ends where it started
事業者からの返答
It warms our hearts to know you enjoyed the tour and had fun exploring. Your kind words mean a lot to us. If you ever wish to embark on another adventure or have any thoughts to share, please feel free to reach out. Happy questing! 🗺️🔍😄
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475marianc
September 17, 2023 · via Tripadvisor
Great way to see the city on foot
My husband and I undertook the 'quest' as a way to see San Sebastian on foot. The route is only 4k but we found the questions made us really look at the buildings and we had a good sense of the layout of the town by the end. We learnt a lot of the history in a fun way.
The app is very well made and easy to follow.
I would highly recommend Questo as an activity.
事業者からの返答
Thank you so much for your kind words! It's fantastic to hear that you and your husband had a wonderful time exploring San Sebastian with Questo. It's indeed a great way to not only see the city but also dive into its history and architecture in an engaging and interactive manner. If you ever decide to explore new cities, know that Questo is here to provide more exciting adventures. Happy exploring, and safe travels! 🌍🕵️♂️🌟
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ashybird15
September 6, 2023 · via Tripadvisor
An interesting way to see the city. Make sure your phone is fully charged!
We usually do guided city walks but my husband found this app based one so we gave it a go. You can start it at any time of the day its booked for which works well if you choose to have a lie in, or if you'd rather plan it around a cooler time of day. We really enjoyed it. It was fun and we did it at our leisure taking a break for a drink and a pintxos. We are off to Bilbao next then Biarritz so plan to do some more Questo tours.
事業者からの返答
That sounds like a fantastic experience! Questo's flexibility is great, allowing you to explore at your own pace and convenience. Enjoy your upcoming adventures in Bilbao and Biarritz, and if you decide to try more Questo tours there, we hope they bring you even more delightful experiences. Happy travels! 🗺️🚶♂️🍻🌟
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Explore525201
March 26, 2023 · via Tripadvisor
Fun activity!
We had so much fun playing this with a group. To make it more fun we turned it into a pub crawl by stopping for beers after every 2 or 3 questions. What would make it better was if the answers were more forgiving. We put in several correct answers but were not given credit due to capitalization and variations in spelling.
事業者からの返答
We appreciate you sharing your fantastic experience. We value your sharing your observations with us regarding your time spent exploring San Sebastian. We want to have you join us for more games.
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