Great transfer ride
Our plane was delayed a few hours,late at night, but Justin our driver was there and took our luggage and put us in a comfortable roomy black cab. He was friendly, helpful,and very responsive to our tired spirits. When we got to our Airbnb we took our luggage to the door waited until we entered. A true British black cab gentleman.
A great solution to a common challenge
A well-traveled friend of mine recommended this service when he heard I was traveling to London with family.
We all face the same quandary: what do we do between the time we land at Heathrow and the earliest time we can check into our hotel or AirBNB? Unless you are renting a car in London (not advisable), you have no practical place to leave your luggage, plus you're probably too tired to go walking with your luggage on your back after traveling by plane for hours.
This tour is the PERFECT solution.
Ryan collected us at the baggage claim at Heathrow. We safely stowed our bags in the back of the (very) roomy Black Cab and then for the next seven hours, we cruised the streets of London. We asked to grab breakfast as our first stop, and Ryan arranged a terrific, quick stop where we could sit outdoors and eat authentic food. It was a great start.
We drove past all the big sites - palaces, monuments, London Bridge, Churchill's War Rooms, and even discussed our itinerary for our time in London and some suggestions how to get the best out of it.
At Ryan's suggestion, we even visited Abbey Road studios and mimicked the album cover walk across the street. He took pictures (forgivably touristy).
In the end, we arrived at our lodging in comfort, and Ryan even waited to be sure we got in safely.
I should also add, the customer service in advance of the trip was fantastic. Email communication was clear and very patient with my requests, and everyone with whom I've interacted has been professional and friendly.
As my friend recommended this service to me, so do I recommend it to anyone reading these reviews.
事業者からの返答
We thank you so much for taking time out putting together such detailed and exemplary feedback for Ryan, and our customer support team.
The recommendation is also ver much appreciated.
Sending our sincere best wishes!