グラナダを探索しよう：マラガ発のアルハンブラ宮殿ツアーまたは自由時間

The palace and gardens were amazing. I would recommend that the experience be marked foe people who are a bit more fit and can walk foe 3.5 hours straight. While we did get 1, 15 minute break in the middle, we had a few older folks drop out and not move on whith their paid palace tour. Id also recommended everyone get a bottle of water before the tour starts. Both our guides were wonderful as well.

It was a very nice tour. Everything was well organized and worked out perfectly.

Clients beware. We thought we had tickets for Alhambra but we only could do the 4 hour Granada self walking tour. We did do a free Alhambra museum visit just before it closed at 2:30. Be sure the Alhambra tour is available on this tour to select. Tickets for Alhambra go away very quickly.

Book this tour and choose garden and palace. It’s convenient and everything is talent care of! A lot of walking, but we don’t mind. We loved the late pick up time 10:25am from Malaga center, but at the same time, wished to started the day earlier, so that we’d have more time to explore Granada city center. It was a little rush with less than 2 hrs to explore. Alain was our guide and he did the best he could to herd everyone. People just needed to listen more careful and follow instructions. I felt sorry for him having to explain over and over.

The bus arrived on schedule. Pleasant trip.

This review is meant to be informative, not punitive, so the organizers can improve the experience. I know everyone works hard and I’m not trying to be arbitrarily negative, but this was a mess from beginning to end. The pickup address turned out to be a bank in downtown Malaga. When we arrived and found ourselves in a bank, we called the company and only then did they note that the pickup was in front of the bank. This vital detail was only obtained after walking around for 10-15 minutes trying to figure out where the pickup could possibly be. A simple addition of a clarifying sentence in the description would have alleviated that. Once we were picked up and on our way to Granada did we received an email informing us that the tickets we already purchased to visit the Alhambra were invalid “due to an inventory error.” I’m sorry, what?!? How can there be an “inventory error” on an electronic platform? And thanks for letting us know WHILE WE’RE ALREADY ON THE WAY THERE. There were no other tickets available which meant we could not go inside the Alhambra, which was the entire reason I wanted to go to Granada. (History nerd) If I’d known we couldn’t go to the Alhambra, I would have picked something else to do with my day. But as it was, my wife and I were now stuck in Granada for 7 hours. We made the best of it and did some shopping and ate at some great places, but that is completely beside the point. Even though they are refunding our money, an entire day of our vacation was essentially hijacked away from us. By the way, only after we arrived did we realize that the “tickets” we thought we had purchased (now invalid due to an inventory error) were in fact vouchers that needed to be exchanged for actual tickets. However, the exchange point was all the way in town, even though the bus dropped us off literally in front of the Alhambra. What is the point of making us walk a mile or more into town to get tickets for a venue we were literally just dropped off at? Very deceptive and, more importantly, entirely unnecessary! Again, this is an electronic age: just email me the tickets. But that’s ok, because they invalidated them anyway, so…thanks? The tour guide on the bus was fine, and the bus itself was fine, but the entire experience was extremely disappointing.

Long enjoyable day with time in Granada and a well knowledgeable guide in the Alambra.

Since no tour in German is offered in southern Spain, we had to take English. It is not quite easy with school English and was not made any better by the tour guide's messy English. The approx. 140-kilometer tour each way was conducted in a small, uncomfortable 25-seat minibus, in which the air conditioning did not work properly on the way there. After massive complaints, "something was adjusted" on the bus and at least it went back with an interior temperature of 25 degrees. Furthermore, it was negative that once you arrived at the Alhambra, you were then allowed to spend 2 hours in the city of Granada, only to then walk a 3-hour tour (!!!) through the Alhambra in the blazing afternoon sun. The group's interest dropped rapidly after one hour. The other way around would have definitely been better. Because after the tour, there was no more time to eat anything and it went back the 140 kilometers in the same uncomfortable bus.

The ad for the tour was very misleading. We believed that the purchase included the admission to Alhambra and the receipt had a checkmark that seemed to indicate that we had purchased the admission ticket. IT DID NOT. I had even checked the receipt 2x. the speaker system on the bus hissed. MISLEADING.

I booked this tour several months in advance and I am glad I did. I hear tickets to the Palace sell out for the summer, so make sure you book as soon as you can. Make sure you also opt for the palace, not just the gardens. Although the town below the Alhambra in Granada is charming and I love their free tapas when you buy drinks, you really need to see the Alhambra in its entirety while there. This tour consists of a guide on the bus, and another guide at the Alhambra itself. The guide at the Alhambra was very knowledgeable and friendly.