パノルモ・ラヴリス発グランボウサ・バロス湾終日ツアー（ガイド付き）

If you like seeing your vacation ruined by catastrophic organization, you are in the right place. Activity canceled the day before, without the slightest message. I had to contact them myself to find out if the next morning's excursion was actually taking place. Clearly, notifying customers is not a priority. Their only “solution”? Offering me to book on another date… As if we spent our vacation waiting for their availability. I had booked several months in advance precisely so I wouldn't have to endure this kind of amateurism. And the icing on the cake: they sent me a voucher confirming a pickup at my hotel. In the morning, I waited at the indicated spot… nobody. I called them, and they announced to me as calmly as could be: “Oh no, actually, we aren't stopping by your hotel.” I would have appreciated it if I had been told before wasting my time. I therefore had to urgently find another company to save the excursions I had planned. Without that, a good part of my stay would have been ruined because of their disorganization. Fortunately, the GetYourGuide France customer service was exemplary: responsive, attentive, and a full refund. I especially thank Andjela for following up on our complaint. It is a shame that one has to rely on them to fix the mistakes of such an unprofessional provider. A disastrous organization, non-existent communication, and a deep lack of respect for their clients' time. Avoid at all costs.