My guardian Angel is St Michael so here was my bucket list destination come true
Mont St Michel was breathtaking. The day before our tour, we were shown an envelope with our train tickets by the desk clerk in our hotel. The company dropped them off and said to give them to our guide who comes to the hotel to take us to the train. Well, we got to the train station and guess what - no tickets. I had no wifi, so it was a nerve racking horrible way to start our tour. The train employee looked us up by our names and allowed us onto the train. I bugged the hotel enough to finally get them to send the photo of the tickets to my husbands cell since they weren’t coming to my phone. Good thing I did because the conductor asked for them while we were moving. This tour was SUPER expensive so I really expected more. However, in Rennes we found our sweet kind guide Antonio, who took us the rest of the way to the Abby. He was absolutely wonderful. His vehicle was wonderful he was a great driver and walked us all the way to the top of the Abby. He even somehow got us a printed copy of our return train tickets! I was glad it all worked out in the end Antonio made it all better.
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frederickh381
October 11, 2021 · via Tripadvisor
Good trip , bad logistics
Mont Saint Michel is worth the trip- this was clearly the fastest best way to see it. Everyone except the last transfer person was fine but we arrived back tired and there was confusion about where to be picked up. We waited 20 minutes. Then the driver took us to the wrong hotel and we showed him the address again and he got lost again. It was not the way to finish a good day.
Your transfers from the TVT were not clear for either participants or drivers. Saying you would meet” on the platform “ or “near the locomotive “ were incorrect and there are two exits at Rennes. Be clear which exit. And in Gare Montparness pick gate and place out of the traffic. When your driver is late parking let the people know.
事業者からの返答
first of all, thank you for your review. It is important for us to get the feedback of our customers to improve our services. We understand that we must be more precise on the different meeting points to find the guide and the driver either in Paris or in Rennes. It is something on which we work on it to avoid this kind of incoveniences you have had when arriving in Paris after a long day. We request from all our drivers to bring assistance especially when you must board in a train early in the morning. The clients have also the possibility to call or text a message to our hot line number to get assistance.
We are glad that you have enjoyed your day-trip to the Mont St-Michel.
Rgds
Olivier