Disappointing. Naomi is not a Japanese person. I also doubt she is a licensed guide. She does not know anything about the sightseeing neither historical detailles. On top of- the weather was awful. We were assured that she will take care of us and adapt the program. Nothing like this. She was following the original program without noticing we are totally wet. We couldn’t get anything she was saying. I regret trusting the offers in Viator. I requested a compensation.
D
Dana_W
June 9, 2024 · via Viator
Well worth it!
Naomi was really good with kids and knew how to make the time engaging for kids! She was also really flexible with the timing and locations adapting the tour fluidly to the interests of our family- great orientation for a first day in the massive city of Tokyo!