We signed up for a private bike tour of Cordova. Viator sent us up with a guide that couldn’t ride a bike. Viator’s local person/company didn’t inform the bike company and he didn’t have us on the books. I had to pay for all the bikes and the tour was terrible. Felt sorry for the guide because he was left out of the loop, so he pushes his bike the whole tour and we basically had to do the same. I have used Viator multiple times but this was awful. What was worse? I had to pay for this! The least Viator can do is reimburse me for this “bike tour”. Almost $400 tour- a true rip-off.
Hello Arthur, Thank you for taking the time to share your experience. We are sincerely sorry for the inconvenience you faced during your tour in Córdoba. This is certainly not the level of service we aim to provide, and we fully understand your disappointment. Guydeez is about creating enjoyable and seamless experiences, and we have already contacted you via email to follow up directly. Please accept our apologies once again, and we hope to have the opportunity to offer you a much better experience in the future. Warm wishes, Guydeez Team










