I was sent to the wrong address twice. The first address was Capital St. by Minute Maid Park. Then I was told to download the app that I knew nothing about, the second address sent me to 318 St. Emanuel which was closed. There was no Scavenger Hunt done. I would like my money back.
事業者からの返答
Thank you for sharing your feedback with us. We're sorry to hear about your experience, and we'd like to understand more so we can address it. Please reach out to us at support@letsroam.com. We're eager to speak with you!
M
Monica_v
August 12, 2023 · via Viator
Discover a new city.
Discovering the beautiful architecture and history of Houston was exceptional. The first stop was phenomenal. If you want to learn about a new city, do a scavenger hunt.
事業者からの返答
Thank you for sharing your feedback. We are happy to hear that you enjoyed our hunt in Houston! Houston is a great city to explore, and we are very excited to be launching additional hunts in the area! :) Looking forward to having you on our other hunts!
K
Kashawdna_S
May 29, 2022 · via Viator
The Sturghil’s
Getting together as a group we has so much fun trying to beat the other team to find the clues to each hunt
M
Michelle_d
October 12, 2021 · via Viator
No flexibility to change date of activity
My elderly weren't feeling well so didn't get to do activity on that day and no changes were allowed so simply wasted money.
1人が参考になったと回答
事業者からの返答
I am sorry to hear that you were not able to do the hunt. The Let's Roam support team is available to assist you everyday to answer questions and assist you and we can even help you get set up for another date.
They are happy to wait on the line until your hunt is set up. You can reach out to them so they can replace your tickets and help you with the app.
Phone and chat support Hours:
Mon - Thu 6:00AM - 10:00PM Mountain Time
Fri - Sat 5:00AM - 11:00PM Mountain Time
Sun 6:00AM - 10:00PM Mountain Time
Phone Support
Toll Free: Online 1(833) 202-ROAM (7626)
US/CA Direct: Online (720) 340-3264
AU: Online +61 2 8417 1042
Chat support is accessible through the orange messenger button our website (laptop/desktop devices).
https://www.letsroam.com/contact_us
C
cozym51
September 8, 2021 · via Tripadvisor
Fun
Fun fun fun leave a review no I do not feel like writing anything no no no no obifuxhfnnH mmmxxeu we are you well ❤️🩹 what you want for dinner and then they didn't
J
Joe S
August 8, 2020 · via Tripadvisor
Great for all ages
Great family activity. Challenging and fun for all. Unique questions and fun activities. Everyone enjoyed the hunt.
