Scam. Don't buy. Codes don't work. Never received the audio guide. Asked for a refund - no response.
事業者からの返答
Dear Natalie,
We are truly sorry to hear about your experience and want to assure you that our service is not a scam. The code for the audio guide is included directly in your ticket. Additionally, we have not found any record of a refund request from you in Viator. We apologize if there was any confusion or if you encountered difficulties.
Please double-check your ticket for the code, and if you continue to experience issues or need further assistance, please contact us directly. We are here to help and ensure you receive the service you paid for.
We understand your frustration and want to make things right. Our goal is to provide a valuable and enjoyable experience for all our customers, and we regret that this was not the case for you. We hope you will give us another chance to demonstrate the quality of our product and service.
Thank you for your understanding and patience. If you have any other questions or need further assistance, please don't hesitate to reach out.
Warm regards, Soundwalkrs Team.
L
LoveTravel768621
March 15, 2024
Good for a solo walker
I think it was great for a short overview of the different murals on the wall. I had the freedom to start and stop whenever I wanted.
事業者からの返答
Dear client,
I'm glad you enjoyed the short overview of the different murals on the wall. Our goal is to provide you with the freedom to explore at your own pace, starting and stopping whenever you wish. We believe that this flexibility is one of the best aspects of our audio guide – allowing you to listen to it wherever and however you like. Thank you for sharing your experience, and we hope it added to your enjoyment of the tour!
Best regards, Soundwalkrs Team.
C
crismorelo20
July 15, 2020
Relive the story!
Interesting story, I liked every detail they told us, I am very happy because for my Berlin is one of the best capitals that has Europe, I like everything!
D
DianiSantos93
July 15, 2020
Divisional geography and reconciliation
A very strong and accurate story will relive the sad story of thousands of families. Certainly a fact that we must not repeat.
D
Daniel M
July 13, 2020
Reflection of humanity
For me this tour was loaded with emotion, allowed me to travel to the past and feel how society was repressed, it is a very good review, this soundwalk is culture.
What I always highlight about this app is the possibility to create emotions with any tour.
2人が参考になったと回答
J
JavierCelia95
July 12, 2020
An enigmatic story that should not be repeated
A journey into the sad past of thousands of families separated by the infamous and unjustifiable decisions of leaders. This Soundwalk manages to convey the critical situation of the moment thanks to its sound effects and accuracy in the story.
5 stars are not enough to rate this experience.
H
habithpajaro
June 5, 2020
After the storm, calm down!!!
A pure history Soundwalk, know each of the transitions that occurred to achieve a reconciliation.
7
78mariacamilaa
May 16, 2020
The Fall of the Wall
Excellent guide, transported to Berlin and did not leave my house. Soundwalkers is the ideal application to cope with quarantine.
Berlinの類似ツアーを比較
最安値: セルフガイド音声ツアー - 壁の崩壊: 人類への光 — $7
最高評価: Berlin's Best: 2 Hour Walking Tour Third Reich and the Cold War — 5.0 (6,240 件のレビュー)
