ニゴンボのホテルから空港への専用出発転送

Dear Susan, Thanks a lot for your booking and the feedback on our services. We sincerely apologize for the inconvenience caused by the delay in your pickup. Unfortunately, the delay as informed was due to an unexpected vehicle breakdown (tire punch) on the way to your scheduled ride. We understand how frustrating delays can be, especially when you're depending on timely service, and we truly regret the impact it had on your plans. While such incidents are rare, we strive to ensure a smooth experience to our clients all the time. Your satisfaction is our top priority and we appreciate your understanding of the unexpected situation and we hope to have the opportunity to serve you better in the future. Kind regards,

It's always been a pleasure to be able to offer you our best service and to be guiding you around this beautiful country. Thanks a lot for the words of appreciation Mike.