The information was interesting. However it was overshadowed by our tour guide who was very unfriendly. He gave the factual information like he was reading a script. He really acted like he did not want to be there. His driving was atrocious. The car was very uncomfortable. As a tall person it was very difficult sitting in the back seat for such a long period of time. He offered no conversation as we drove through the unfamiliar parts of the city. I would have never booked this tour with someone who didn’t want to be there.
事業者からの返答
Hi
Thank you for taking the time to share your feedback. We are sorry that the experience did not meet your personal expectations.
We are proud of the professionalism and dedication of our guides, who receive excellent reviews every day for providing warm, engaging, and high-quality experiences. We will share your comments with our entire team, as we are committed to improving every single day.
Regarding transportation, our experience is Premium and is operated with modern, high-end SUVs that are spacious and carefully selected to provide a safe and comfortable journey throughout the city. We understand that comfort is subjective and may vary from person to person; normally a SUV for 2 people is comfortable, however, our goal is to maintain the high standards that define our experiences.
We already issued a full refund. We truly appreciate your feedback and thank you for choosing to explore our city with us. We will continue working to improve every day and remain committed to delivering exceptional, high-quality experiences.
M
maikelb711
May 12, 2026 · via Tripadvisor
Recommended
Wonderfull! Our guide Carlos was professionnel and relaxed and everything was taken care of. The car for the tour was excellent. You can get some nice pictures and souvenirs for a normal price.
事業者からの返答
Hi Maikel!
Thanks for choosing us, we hope we see you in the future.
Best regards
L
leannemM2003CK
March 17, 2026 · via Tripadvisor
Carlos a great guide and a pleasure to be with!
Carlos was a great tour guide. Super informative and friendly. Knew all the places to go to and all the best places to take photographs. Not at all rushed and a pleasure to be with!
事業者からの返答
Hello Leanne!!
Thanks for your comment, we are glad to know you enjoyed the tour and the guide. We always do our best and like to give a safe and VIP experience, we never rushed we always go at the pace wanted for you.
Best regards
S
shabnam m
February 7, 2026 · via Tripadvisor
Amazing in depth tour with City Vibes !! 10 out of 10
Our experience with City Vibes was exceptional. We were so impressed with their service that we booked 3 additional tours with them. Our guide Carlos was absolutely wonderful. As a Medellin local he is extremely knowledgeable about everything Medellín and Colombia. He takes immense pride in his company, his communication was always prompt and efficient. His suggestions and recommendations were always very much appreciated. I highly recommend City Vibes. Book and you will not be disappointed. We did a total of four tours with City Vibes and each one was perfect.
事業者からの返答
Hello Shabnam!!
This kind of reviews is what we work for, all our guide have a lot of knowledge about the history and the city, we will always provide a safe VIP experience where you can choose what you want to do while you are with us, we know the city very well that’s why we can recommend and take you to best places in town. Hope you will visit again.
Best regards
N
Nina G
January 11, 2026 · via Tripadvisor
Everything great
We really liked the tour with carlos and would definitely recommend it. Was very interesting and fun
事業者からの返答
Hi Nina
Thanks for recommending us, all our experiences are safe VIP and with a professional that knows all the history and facts.
Best regards
V
Vivian C
October 3, 2025 · via Tripadvisor
A Great History Lesson!
Everything went according to the tour description. Our guide, Carlos, was great. We learned so much about the history of Pablo Escobar in Medellin. Great communication the night before about the pick up. Loved being picked up at our hotel - very convenient. Very affordable for a private tour.
事業者からの返答
Hello Vivian!!
It was a pleasure for us to serve you, all our services are private and safe, we work on giving best experience possible. With our certified staff.
Best regards
T
Toffie75
August 18, 2025 · via Tripadvisor
AWESOME!!
Tour 💯 Awesome, awesome!! And our tour guide Carlos was EXCEPTIONAL and super knowledgeable. Request Carlos when you've booked your tour you'll have no regrets.
事業者からの返答
Hi Toffie!!
It is very important for us to know you had and awesome experience, our guides are professionals and have a lot of knowledge, will give you VIP and safe experience.
Best regards
O
oneyrae2025
May 12, 2025 · via Tripadvisor
Jaime was great!
Jaime was so knowledgeable. We had such a great time learning about Pablo Escobar the good and the bad. We went to his tomb and neighborhood and it was so surreal. Also went to where he was killed and a memorial for the victims of his attacks. We also rode a cable car which had great views of Medellin. Would highly recommend!
事業者からの返答
Hi!!
Thanks for sharing your experience and recommend us our tours are vey complete and our guides will share all their knowledge, we hope we will see you again.
Best Regards
J
jangV1744ZY
February 1, 2025 · via Tripadvisor
Great tour
We did this tour last week, and everything was perfect, guide on time, nice guide Jaime, at every stop he told us a lot, took the time to answer the questions. Was very interesting tour, highly recommended. The cable ride was nice as well, we see a lot of Medellin.
事業者からの返答
Hi Jang
Thanks for sharing your experience with us, our guides will always make this experience more interesting because they know all the facts about history.
Best Regards
N
Nader T
January 2, 2025 · via Tripadvisor
It was worth every peso!
Our guide Andres was mega nice and authentic. Despite his young age of perhaps 32, he had a very profound knowledge of the history of Medillin and Colombia. He could answer all the questions superbly. He also gave us many impressions about the life and culture of Colombia off the beaten track
事業者からの返答
Hallo Nader
Vielen Dank für Ihren Kommentar. Alle unsere Guides verfügen über umfassende Kenntnisse der Geschichte der Stadt und werden Ihnen alles beibringen, was sie wissen.
Wir hoffen, Sie wieder bedienen zu dürfen
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