Booked this through Viator and went for the 6 hour trip. We were supposed to be picked up in the main square at 8.30 which was changed to 8.40 on the morning by the guide. He showed at 08.55. We then had to walk to where we were originally (closer to hostel) going to meet the guide. Waited another 20 minutes. Then the bus came 3/4 full. We proceeded to a hotel where the bus was packed to full. We made a pointless stop at Tipon for a talk about how they cleared the bushes in 1907 at Machu Picchu this wasn't on the itinerary and a wasted stop. Then up to the Inca water works. This was good and interesting. We then left and made another pointless stop about Alpaca wool but more of a hard sell of the products. We then went on to Andahuaylillas, now this was the biggest con. Other tour groups went in to the church for 10 soles but this tour went up the street to a "museum, term used loosely" about corn on the cob and cocoa leaves. Nothing to do with the church at all as advertised. You could skip the museum and go in to the church yourself for 18 soles. Once back on the bus it was at this point we were told they would be stopping for lunch and he would take the orders and should be back in Cusco about 4.30 . We specifically booked the tour without the lunch and that was advertised to be back for 2.30. We made it clear this was not the tour we booked and wasn't happy with the useless stops, the lunch as we had plans at 3.30pm. The guide Marcus got us a taxi and paid the fair back to Cusco as lunch was supposed to be 30 minutes but they decided for an hour and this was at 3.30 pm in Costco at the edge. Didn't see the point of lunch at the end of the tour. Marcus was knowledgeable and a nice guy ( maybe part of the problem) as one Peruvian family didn't listen to him when it was time to get on the bus. They were always late taking pictures, buying stuff doing their own thing when it was time to move on. Even the driver was angry as kept using his horn and revving the bus to get them to hurry up. Of Marcus was firmer things would maybe have ran to plan. We were the only two English speakers on the tour and Marcus had good English and kept using informed sometimes felt less informed than the Spanish speakers. The day before we booked a tour with Get your Guide. Was far superior and would use them again, as the local company they used was excellent. The local company used by Viator for this trip best Peru travels wasn't very well organised. I will be lodging a compliant with Viator as this was not the trip we booked and we missed our other engagement at 3.30pm.













