Amazing sailing day from Split . The crew were so friendly, helpful and really made the day an unforgettable one .
Beautiful sea swimming in a fantastic cove . Great lunch , and did some sailing , which was fab . Really recommend this day to anyone .
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Susan_B
July 25, 2024 · via Viator
Not the excursion as posted!!!
The description of the excursion did not correlate with the actual trip!!!!
1: Skipper did not explain where we were going or what was there unless we asked him specifically.
2: The excursion description clearly states we would be visiting three islands to explore! We only went to one which only had a few extremely rocky and painful to sit on beaches, No Town. We tried to walk to the beach that had a bar but was too far and we had to turn around to get back to the boat on time. We were only docked for 1 hour. We then sailed to a cove where we were allowed to swim and had lunch on the boat.
3: We were promised snorkeling as described in the listing but all the snorkel equipment was broken. We clearly stated it was broken but the skipper never responded or tried to help. There was only two pieces of snorkel equipment which worked but the other family of 5 people had already claimed them. There were 8 people on the boat in total and only two snorkel masks that were not broken.
4: The description promised three course meal and drinks during the trip. We were offered a cup of white wine from a plastic previously used soda bottle and if wanted water that was also in a bottle previously used for soda as well. The meal was a falafel burger which was tasty and a chickpee salad also tasty and the dessert was small bite size pieces of chocolate cake. While that tasted good, was nothing to shout about.
5: The price did not reflect the experience what so ever.
We would not recommend at all. When we asked for a refund the answer was nothing but rude. The skipper stated that he had the right to decide where we would sail to. He never said anything about weather related issues yet he indicated that in the email response. He also stated the equipment he would have helped with had we asked, we stated it was broken so not sure how else to ask! He also stated he doesn’t like to talk with or bother guests which we found ridiculous since we had no idea about the area and it is his job to tell us.
事業者からの返答
This is the exact reason why I switched Viator bookings off couple of years ago and focused on our own web page direct booking, no one actually reads what they are buying so let's try to summarize it for possible future guests:
-this is a sailboat so route depends on the skipper, always and forever
-meals are simple as they have to be so we can bring them onboard and prevent them from going bad in 40-50 Celsius, in this case veggie burger with salad and tons of cakes you declined to eat, veggie meal was prepared on your request
-I would love to visit couple of islands during this trip but there really is no time for that, we visit either Brac or Solta or Ciovo, you will definitely have time for a swim and most probably visit one of the island towns
-I also work with vineries so wine offered on this trip is premium white wine from one of the ancient wineries in Kastela region, yes we bring it to the boat in big jugs, not in glass bottles because of the safety of our guests, same works for the cups which are either plastic or metal you will drink the wine from, we have been doing this for 10 years now and we have never injured anyone, I intend to keep it that way, water we pour is actually in Tupperware bottle
-notion about masks and snorkels is just not true Susan, I was the skipper that day and not a single word from you was ever pointed at me, had you asked me I would have fixed your masks or find another ones
-I don't force my guests into conversation so I chatted for hours with the other group while your family has not moved from the bow during the entire trip, you see skipper has to actually steer the boat and controls are in the stern, also on the way to Solta I came to the bow and explained you where we are going
Damir Djerek, owner
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paulaY8544PC
July 24, 2024 · via Tripadvisor
Great day but food poor and not enough snorkelling equipment for guests
Lovely boat. Extremely competent skipper, you could see that as he had to contend with bad weather on the way back. However food was poor. Two of our daughters did not eat the cold veggie burgers in white bun and disappointingly when you are paying nearly £150 each there were not enough flippers to go round and many of the masks were unserviceable. A good day out but I would recommend when the boat stops somewhere go and buy yourself a decent lunch and prior to going check with the owner that he has enough flippers and masks for all guests.
事業者からの返答
Burgers we currently serve have been prepared by our chef and they have to be cold, temperatures here in the summer are 40-50 Celsius. Boat has enough equipment if you would only talk to the skipper, I was a skipper that day and I would have solved that. However you never said a word and I was inside in the salon when you went snorkeling.
Damir Djerek, owner
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hbgordon
July 28, 2018 · via Tripadvisor
Favorite Excursion!
Small intimate vessel, our group of 2, another group of 6 plus 2 crew, seemed to be just the right number for this laid back day of sailing, swimming and snorkeling. The lunch and wine (and pre-lunch snack) provided was terrific. We visited a picturesque sleepy island for about an hour to swim and explore as well. Perfect way to relax! I'd book again in a heart beat!
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Jamuna P
October 1, 2017 · via Viator
We had such an amazing and relaxing...
<p>We had such an amazing and relaxing experience sailing. It was a small group of 6 and that made it better experience. I would definitely do it again. I have given it a 5 star.</p>
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Bailey B
September 2, 2017 · via Viator
We booked this trip last minute...
<p>We booked this trip last minute during the high season. We couldn't find many available but this sounded like a great sailing trip! We really enjoyed being on the water all day. It was very relaxing and the lunch provided was good. We also went to a small town to explore that was beautiful to see.</p>
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Eva L
June 13, 2017 · via Viator
My friend and I had an amazing...
<p>My friend and I had an amazing sailing tour to visit 2 fishing islands and swim. Our guide Damian was very friendly, professional and knowledgeable about Croatian culture and sailing. The lunch was also fresh and tasty. We highly recommend this sailing excursion with Damian!</p>
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NatashaE_O
April 16, 2017 · via Viator
Damir and the skipper I forget his...
<p>Damir and the skipper I forget his name were great hosts and we had great conversation about the history and culture of Dalmatia. Unfortunately the weather was not great for sailing but it made for a very peaceful day. The food and wine were very typical of the region. Because of the season, the island we went to was very quiet with nothing open so an hour was more than enough time to explore the village. All around a great day.</p>
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Robert M
September 18, 2016 · via Viator
Glorian and Damjan were fantastic...
<p>Glorian and Damjan were fantastic and very personable on our full day sailing trip. We really appreciate them putting so much effort into the actual sailing portion of the trip and not just relying on motoring everywhere. The food was fantastic as well :</p>
<p>Highly recommended.</p>
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MissKatieM_D
June 22, 2016 · via Viator
Great trip! Just me and my partner...
<p>Great trip! Just me and my partner on the boat.. and the 2 members of the Crew! Both Glorian and Damjan were great fun and very good hosts.. full of information, jokes and local knowledge. The trip itself was great and as our first time sailing even got to understand the basics and have a go! Highly recommend!</p>