Our guide Kit was very knowledgeable and kind, and answered all our questions. He even taught us a little Thai. He is a skilled photographer and took a million gorgeous photos of us at the various sights-they arrived promptly by email and we love looking at them.
This tour would have been better if we would have been provided more than one bottle of water each. It was very hot and more than 5 hours. We would have appreciated a cooler in the car with ice and water.
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Nancy_L
January 14, 2026 · via Viator
Poor communication and very late start
We were very disappointed with this tour. We were ready at 9:00 for scheduled pick up. I messaged through the app at 9:10 and 9:30 without a reply. At that time I had the hotel call the tour company directly. They said they were short on English speaking guides and that traffic was bad. They offered to come at 10:30. A little after 11:00 we were finally picked up and started our time at the Grand Palace after 11:30. We chose the tour partly for the start time to avoid heat and crowds but ended up in the thick of it for the whole 41/2 hours. Our guide was very kind and filled in at the last minute (she was called at 9:30 after we contacted the tour operator). We did struggle to understand her at times so it’s unclear if she is usually one of the English speaking guides. The two stars is because we really liked her (otherwise would have been one).
事業者からの返答
Thank you very much for taking the time to share your detailed feedback. We sincerely apologize for the significant delay in your pickup and for the lack of communication through the app that morning. We completely understand how frustrating this must have been—especially since you selected this tour specifically to start early and avoid the heat and crowds. Unfortunately, the unexpected shortage of English-speaking guides combined with heavy traffic impacted your experience, and we regret that this was not handled more smoothly or communicated more promptly.
We truly appreciate your kind words about your guide and are glad to hear that her efforts helped make the experience more positive despite the circumstances. Your comments regarding language clarity are also noted, and we will use this feedback to further improve our guide assignment and training. Please accept our sincere apologies for the inconvenience caused, and thank you again for bringing this to our attention—it helps us improve our service for future guests.
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glenmd92
November 9, 2025 · via Tripadvisor
Excellent tour. Great way to spend the day seeing Bangkok.
Wonderful tour. Got to see so much. Our guide Kit was great. Very friendly and informative. Taught us a lot of the history and culture and tried to teach us some of the language. Would highly recommend this tour.
S
seans0126
October 25, 2025 · via Tripadvisor
Awesome Bangkok Tour
Great half day tour to see the major highlights. Came here on a quick break from a business trip and was able to see a lot, even with the Bangkok traffic Kitsiree was awesome and I learned a lot about Bangkok.
9
954kurtf
October 13, 2025 · via Tripadvisor
Great half day visit in Bangkok
Outstanding experience to visit local temples with Tk who doubled as our photographer. We were able to go at our own pace and modify our visits. Highly recommend
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Stefan_C
August 14, 2025 · via Viator
Great experience
It was a great experience, the Great Palace and the temples are impressive and worth to visit. Our guide Kit was very helpul and gave us a lot of information. I certainly recomend this tour
R
RutlishBoy
March 26, 2025 · via Tripadvisor
Private Tour - The Civilised Way to See Bangkok
So glad that we did a private tour, that pickup us up from the hotel, own private SUV, driver and guide and customised to include our own private boat tour and no lines anywhere. It was a sweatingly hot day and I don't think we would have managed to see the sites without the private tour. Kit the guide and Kate the driver were great.
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Stephanie_K
January 7, 2025 · via Viator
Authentic Bangkok Tour with a super friendly guide
We had an amazing tour in Bangkok, thanks to our wonderful guide! He was incredibly friendly and genuinely cared about ensuring we had the best experience. A thoughtful touch was when he brought along a small local snack and flowers for us to use at the temples, which added a special, authentic feel to the trip. Highly recommend this tour for anyone wanting a warm and personal introduction to Bangkok!
事業者からの返答
Thank you so much for the wonderful review! I’m so glad you had such an amazing experience in Bangkok, and I’m thrilled to hear that our guide made it even more special with his thoughtful touches. It’s always our goal to offer a personal and authentic experience, and it’s great to know that it made such an impact on your trip. I appreciate your recommendation and hope to welcome you again soon for more unforgettable moments in Bangkok!
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stephieka
January 7, 2025 · via Tripadvisor
Authentic Bangkok Experience
We had an amazing tour in Bangkok, thanks to our wonderful guide! He was incredibly friendly and genuinely cared about ensuring we had the best experience. A thoughtful touch was when he brought along a small local snack and flowers for us to use at the temples, which added a special, authentic feel to the trip. Highly recommend this tour for anyone wanting a warm and personal introduction to Bangkok!
事業者からの返答
Thank you so much for sharing such a kind review! I’m so happy to hear that you had an amazing time in Bangkok and that our guide helped make your experience unforgettable. The small touches, like the local snack and flowers, are just a little way to make the tour feel more authentic, and it’s wonderful to hear they added to your enjoyment. Your recommendation means a lot, and I hope we’ll have the pleasure of showing you more of Bangkok again soon!
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Susan_H
November 17, 2024 · via Viator
Great way to see everything
She was very nice and showed me everything that I wanted to see . She explained things well and had great patience
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