It never gave an adress to start the tour on it had us driving on street and through neighborhoods not what i expected at all
Aloha! We are truly sorry to hear about the confusion and frustration you experienced trying to find the tour start. We aim to provide clear and detailed information for all our guests, ensuring a seamless start to their experience, and we are concerned that this was not your experience. We would be grateful for the opportunity to connect with you directly to understand what happened and to ensure we can make things right. Because this tour was purchased through Viator, you can request help or a refund directly through your Viator ticket. If you’d like assistance understanding how the tour works or want us to take a closer look at what went wrong, you’re also welcome to email us at aloha@shakaguide.com and we’ll do our best to help. Mahalo, Shaka Guide Support










