To start off, the fair was way more expensive than what the meter said when we arrived to the airport so the price was not necessarily the best. In addition the cab smelled like cigarettes and it was absolutely disgusting. The driver was also going way over the speed limit and hauling and it just felt unsafe. The curbs were taken super fast and I was just nauseous by the time we got to the airport. Really felt like I wasted my money.
事業者からの返答
Dear Jannell,
Thank you for sharing your feedback. We sincerely apologize that your experience fell short of our standards. We are especially concerned to hear about the cigarette smell and your concerns regarding the driving. Passenger comfort and safety are extremely important to us.
We will review this incident with our operations team and address these concerns with the driver to help prevent this from happening again.
Regarding the fare, the amount paid for a pre-booked transfer can include additional booking and airport-related charges and may therefore differ from the taxi meter amount.
We truly regret that you were uncomfortable during the journey and appreciate you bringing this to our attention.
Kind regards,
Indus Pickups Barcelona
L
Lisa_C
July 16, 2026
Great Service!
Great service! We were picked up on time in a very nice vehicle. There were 6 of us with lots of luggage. But it was no problem. The van accommodated us very nicely.
事業者からの返答
Thank you for your wonderful review!
We’re delighted to hear that your transfer went smoothly and that the vehicle comfortably accommodated your group of six along with all your luggage. Providing spacious, reliable transportation for families and larger groups is something we always strive for.
It’s great to know your driver arrived on time and helped make the start of your journey easy and stress-free.
Kind regards,
Indus Pickups Barcelona
K
khalid_j
November 6, 2025
the driver was very...
the driver was very punctual and had our name on his phone to confirm it was us ,gave us water and very hospitable and caring
事業者からの返答
Thank you so much for your kind review! We’re delighted to hear that your driver was punctual, welcoming, and made your transfer comfortable with thoughtful touches like offering water. Providing a smooth and caring service is always our priority.
We truly appreciate your feedback and hope to serve you again soon in Barcelona!
Best regards,
Indus Pickups Barcelona
R
Rosemary_K
September 30, 2025
Excellent Taxi/Driver Experience
Excellent service. Driver came on time, helped with luggage at hotel and airport, was very courteous. Excellent customer service. I would not hesitate to use this company!
事業者からの返答
Thank you for your kind words! We’re delighted to hear that your experience was smooth and that our driver provided courteous and helpful service.
Best regards,
Indus Pickups Barcelona
W
Wayne_L
August 19, 2025
Good service
Taxi arrived on time with confirmation message received the previous day. Parked right outside hotel and driving was very good. Arrived at Airport next to terminal and helped with luggage.
事業者からの返答
Thank you for sharing your positive experience! We’re glad to hear everything went smoothly, from the confirmation message to the timely pickup, safe drive, and assistance with your luggage. We truly appreciate your feedback and look forward to serving you again.
Best regards,
Indus Pickups Barcelona
R
Ron_B
July 19, 2025
Great communication and...
Great communication and easy to work with. They were able to accommodate our earlier departure and were prompt.
事業者からの返答
Thank you for your kind review! We’re pleased to hear that communication was smooth and that we could accommodate your earlier departure promptly. Your satisfaction is very important to us.
Best regards,
Indus Pickups Barcelona
D
Dripto_S
December 12, 2024
Great driver
Very skilled driver and navigated heavy traffic like only a pro can. Would definitely recommend and use again in the future.
事業者からの返答
Thank you for your great review! We're thrilled to hear that you had a smooth ride, even through heavy traffic, thanks to our skilled driver. We appreciate your recommendation and look forward to serving you again in the future!
– The Indus Pickups Barcelona Team 🚖✨
D
Deborah_R
May 29, 2024
The driver was kind...
The driver was kind enough to wait for us, because our luggage was delayed coming through to baggage claim. Thank you!
事業者からの返答
Thank you for taking the time to share your experience. We're delighted to hear that our driver was able to accommodate your situation and wait for you despite the delay with your luggage. Providing exceptional service, especially during unexpected circumstances, is always our priority.
We appreciate your kind words and hope to have the opportunity to serve you again in the future. Safe travels!
D
Darrin_B
May 14, 2024
Excellent On-time Service
Our driver arrived right at 3:00 AM and was very courteous. We felt very safe on our drive to the airport and arrived with plenty of time to spare.
事業者からの返答
Thank you for sharing your experience! We're delighted to hear that our service met your expectations and that you felt safe and comfortable throughout your journey to the airport. Providing punctual and courteous service is always our priority, especially during early morning pickups. We appreciate your kind words and hope to have the opportunity to serve you again in the future. Safe travels!
C
Catherine_S
September 24, 2023
Driver running late to airport
Booked ride from Barcelona City hotel to airport. Cost was 69EU. Drive called at pickup time stating he was running later. Could I wait another 20 minutes. No I could not wait. Driver said he would get me taxi. Taxi arrived in another 10 minutes and cost 33.75 EU. I would like a refund of the original 69EU . I look forward to hearing back. C. Stasny
事業者からの返答
We apologize for the inconvenience you experienced with your scheduled ride to the airport. Your time is valuable, and we understand the frustration caused by the delay and the need to arrange an alternative transportation option. We'll review your case. Your satisfaction is important to us, and we appreciate your patience and understanding. We'll be in touch shortly to address your request. Thank you for bringing this to our attention.
Barcelonaの類似ツアーを比較
最安値: バルセロナ市内からバルセロナ空港へのタクシー — $27
最高評価: Girona & Costa Brava Small-Group Tour with Pickup from Barcelona — 4.9 (8,280 件のレビュー)