. Highly recommended transport from Barcelona Airport
Great communication with driver and super helpful with luggage. We were delayed getting to meeting spot and no issue with driver at all.
事業者からの返答
Thank you for your kind review! We’re delighted to hear that you appreciated our communication and flexibility after your delay. We always strive to provide a smooth and stress-free transfer experience for our guests.
Best regards,
Indus Pickups Barcelona
J
Janene_C
October 10, 2025 · via Viator
Driver with a ‘tude
Driver had an attitude. He had the sign for us and it went ok, but the driver was not a happy man that day. I wasn’t impressed by his attitude. But he got us to our hotel ok, didn’t help with luggage. But we still gave him a tip.
事業者からの返答
Thank you for your feedback. We’re glad you arrived safely at your hotel. We apologize if the driver’s attitude did not meet your expectations and will address this to ensure all our guests receive the courteous and professional service we strive for.
Best regards,
Indus Pickups Barcelona
R
Richard_S
June 2, 2023 · via Viator
Not organized
Disorganized. First person spent time making several calls looking for our driver. He then handed us off to another who went through the same process. While this didn't take a lot of time it was frustrating and gave the impression there was no driver available. Finally got a driver. Driver was courteous and got us to our destination. Not a good experience.
事業者からの返答
We apologize for the disorganization you experienced during your transfer. Your feedback is invaluable, and we're sorry for any frustration or inconvenience caused by the delay in finding your driver. Rest assured, we're reviewing our processes internally to ensure smoother and more efficient coordination in the future. We're glad to hear that once your driver arrived, they provided courteous service and safely transported you to your destination. Please accept our sincerest apologies for the initial inconvenience, and if there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we appreciate your understanding.
J
James_H
July 19, 2022 · via Viator
Worked out great
Driver was waiting for us as indicated in correspondence and safely got us to our hotel. Highly recommend this versus getting a taxi.
B
Brandy_B
August 5, 2021 · via Viator
Great Service, Fast and Friendly
Great service. On time and waiting for us with easy to read name card. We would definitely use them again as they were very professional.
T
Tarheelpope
November 28, 2019 · via Tripadvisor
Late and hard to get ahold of
There was nobody there when our plane arrived. We were early but only 4 minutes ahead of the scheduled time. We waited about ten minutes then finally called only to be told it would be another 30 minutes for our driver to arrive due to traffic. We paid for a private transfer to have someone waiting for us upon arrival which did not happen. My expectation would have been that they monitor arrival times to ensure they were at the airport on time. Instead we waited over 45 minutes for our driver. He was courteous once he arrived and we got to our destination safely which is really what matters but it was frustrating.
事業者からの返答
Thank you for sharing your comments. This will help us to improve our services. We have noted it and passed it to our quality control department.
Best regards
Fraz
A
armeleeugene
November 1, 2019 · via Viator
Courteous and timely
The driver (Fraz) was waiting at the airport, with our name tag, when we arrived He took the luggage to the car. Overall, I highly recommend the company and the driver
事業者からの返答
Thank you for the time taken to share your recent experience at Indus Pickups.
I am pleased to read that the service received during your trip was excellent. Our guests' satisfaction is the most important for us.
Thanks for choosing us, we hope we can welcome you soon.
Warmly,
A
AnaG8047
August 31, 2019 · via Viator
Excellent service
Very happy there was excellent communication from the tour operator. Even though they knew they will not ne on thine, neither us, we received message from them. I was able to accomplish a safe and great arrival to my place of staying!
事業者からの返答
Thank you very much for sharing such kind words.
It is particularly pleasing to see that your impression of the communication service was good and felt well taken care of.
Needless to say that it will be a pleasure to welcome back you on your next visit to the city of Barcelona.
Again, thanks for your feedback.
Warmly,
Fraz Tahseen