Don’t take this tour! You can get same one that is much better
It is not disclosed at the beginning that instead of walking from hotel to entrance of cat cat village there is a stair case going down with 600 steps that in many parts has no handrail. For about 5 usd and 10 minutes you can take a car to the opening of village where you still have to walk a lot. On your walk down a utility road, vans of passengers pass you to get dropped off. It would be so easy to at least offer this and while not quite bait and switch, it certainly is willful not disclosure of highly relevant information. Vietnam tour operators are notorious for one or another scam ( i live in vietnam) and this tour operator is one of them. Read all the details more carefully than i did. There are plenty of tours that take you to the gate.
事業者からの返答
Dear Ambler Moss,
This tour is a private tour to Cat Cat, includes a local tour guide, tickets and local snack. The tour does not include transfer.
We checked with our guide.
You walked to the village. Our guide bought tickets. You did not want to visit the village with stairs. You wanted to change the itinerary. When you arrived a local market, you asked our guide to leave. Our operator checked with you and got no reply.
You did not mention what we supported.
At the last minute, we supported to change the itinerary with no extra. We still had to pay the tour guide and tickets were bought.
You are elderly visitors. You know Sapa is a mountainous area, there are stairs/steeps in most villages.
We are so disappointed about your review.
We do hope you check details of the tour in advance and we expect more direct communication during the tour.
We just hope you have a good time in Sapa in general and in Vietnam.
Best regards,
Luong
J
Jodi_L
January 23, 2026 · via Viator
Highlight of our trip.
We had a wonderful experience visiting Cat Cat Village in Sapa, and a big part of that was thanks to our amazing tour guide, Nhu. From the start, Nhu was friendly, knowledgeable, and incredibly patient. She shared fascinating insights about the local Hmong culture, traditions, and daily life, which really brought the village to life for us.
Nhu made sure everyone felt comfortable, took great care of the group, and was always happy to answer questions or help with photos (which we truly appreciated!). Her passion for her culture and her warm personality made the tour both educational and enjoyable.
Cat Cat Village itself is beautiful, but having a guide like Nhu made the experience truly memorable. I highly recommend this tour—and especially Nhu—if you’re visiting Sapa. Thank you for such a lovely day! 🌿✨
事業者からの返答
Thanks so much for your feedback, Jodi Lee
We are so happy that you enjoyed the Private Tour Experience from Sapa Town to Cat Cat Village
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
R
Robert_M
July 11, 2025 · via Viator
Cat cat village
Great experience, our guide Sung was very good with a vast knowledge about the area and culture…. Would highly recommend her!
事業者からの返答
Thanks so much for your feedback Robert Mercer
We are so happy that you enjoyed the Private Tour Experience from Sapa Town to Cat Cat Village
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
G
G9836ZBrachelj
April 25, 2025 · via Tripadvisor
We totally recommend this!!!
This Was A Great Tour we had With Our guide Nhu. Telling Us her Life Story mingled with the History Of The HMong tribe and Cat Cat village has truelly given depth and meaning to our trip to Sapa and Cat Cat village. She was so helpfull with everything and our daughters (16 years) totaly loved and adored her!. Thank you Nhu for rhis wonderfull experience we hope to see you again one day! We would totaly recommend this tour!
事業者からの返答
Thanks so much for your feedback
We are so happy that you enjoyed the Private Tour Experience from Sapa Town to Cat Cat Village
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
R
Rachel_J
April 25, 2025 · via Viator
We totaly recommend this tour!
This Was A Great Tour we had With Our guide Nhu. Telling Us her Life Story mingled with the History Of The HMong tribe and Cat Cat village has truelly given depth and meaning to our trip to Sapa and Cat Cat village. She was so helpfull with everything and our daughters (16 years) totaly loved and adored her!. Thank you Nhu for rhis wonderfull experience we hope to see you again one day! We would totaly recommend this tour!
事業者からの返答
Thanks so much for your feedback, Rachel Jessurun - van Weissenbruch
We are so happy that you enjoyed the Private Tour Experience from Sapa Town to Cat Cat Village
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
S
Sahar_H
November 24, 2024 · via Viator
Not nature. Only shopping street.
The Cat Cat village is very beautiful. But it's a one-way street full of shops and mainly for tourists to take pictures. No nature and no rice fields. It takes half an hr to complete.
Our guide Sung, saw that we were disappointed, so she took us walking between the villages for nature views, which were much more interesting. Thanks for her flexibility and fixing our experience.
事業者からの返答
Thanks so much for your feedback
Cat Cat is a local village famous with local fabric product and shopping. It's not a nature and rice field village. We have many guests visiting Cat Cat Village and they are happy to see the village.
For a nature and rice field village tour, you should have booked Y Linh Ho, Lao Chai, Ta Van trekking tour. We have offered the second tour to that rural villages with no extra.
So it is not fair that you gave a 2 star review for the tour you booked and experienced more.
Hope you will check and book the right tour next time and give a proper review.
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
K
Katie_S
March 21, 2024 · via Viator
Amazing local guide - thanks!
Amazing tour with a lovely local guide (Sung). We really enjoyed hearing everything she had to say about the local area and visiting Cat Cat village.
事業者からの返答
Thanks so much for your feedback, Katie Sím
We are so happy that you enjoyed the Private Tour Experience from Sapa Town to Cat Cat Village
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
N
natasha_p
January 1, 2024 · via Viator
Memorable experience!
We were lucky to have Sung as our tour guide. Do request for her, she is friendly and was very helpful throughout our trip. She will not try to upsell anything to you and she is very knowledgeable as well. We truly enjoyed our experience and it was definitely a memorable trip
事業者からの返答
Thanks so much for your feedback, Natasha Peck
We are so happy that you enjoyed the Private Tour Experience from Sapa Town to Cat Cat Village
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
S
SongViet_L
September 9, 2023 · via Viator
Very friendly tourguide
The tourguide was very friendly and she told me many things about Cat Cat village.
She also speak very good English.
事業者からの返答
Thanks so much for your feedback, Song Viet!
We are honored to have you on the tour, you are friendly too.
Best regards,
Luong
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