ガイドがあなたの好みに合わせた最高の渋谷プライベートフードツアー

Dear Guest, Thank you for sharing your feedback regarding your recent tour. We appreciate the opportunity to address your comments, as they provide us with valuable insights. We were taken aback by your review, as it does not fully reflect the experience we aim to provide nor the overwhelmingly positive feedback we generally receive from our guests. Our Shibuya walking food tour is thoughtfully designed to balance cultural exploration with authentic dining and guest comfort. On the day of your tour, our guide made adjustments to the route to ensure your comfort, prioritizing shaded areas while still completing the entire itinerary. This is supported by both the photos you captured and our own records from the tour. We are proud to take our guests to well-regarded sushi and Japanese BBQ restaurants that are favorites among both locals and visitors. The sushi venue you visited is celebrated for its high quality, and the BBQ restaurant offers a unique experience where guests can cook their meats — which you were invited to do. Additionally, our guide thoroughly explained the dessert and beverage options available, allowing everyone the freedom to make their own selections. The photos taken during the tour depict our guide actively engaging with you and ensuring that you were having a memorable experience. We also noted some discrepancies in your review regarding the tour's execution. Your comments about the guide "walking in circles" and "not offering beverages" do not align with our records and photo documentation, which confirm that we adhered to the planned itinerary, provided multiple beverage choices, and even accommodated a special request for a boba tea stop. The images further illustrate your participation and enjoyment throughout the tour, including during the cooking segment. Our guide is widely recognized for his professionalism, respectfulness, and commitment to providing a positive experience for our guests. We are confident that the detailed records and photos from your tour reflect the quality of service we aim to deliver and highlight our dedication to ensuring that every guest enjoys their time with us. We appreciate your understanding, and we hope you’ll consider providing us another opportunity to showcase the exceptional experiences we strive to create. Warm regards, Nour Washoku Club Culture and Food Team

Hello, Arigato for joining our tour. Thank you so much for your amazing review, we are glad that we could meet your expectations As a member of Washoku Club, we are happy to hear that you enjoyed your time with one of our best guides Naoto At Washoku Club, we aim to share our love for Japan and its food with our visitors and immerse them in a fully experience Still there are more tours for you like Asakusa food tour, Harajuku food tour, Akihabara food tour and more We look forward to seeing you again Arigato Thank you Washoku Club

Hello We apologize for the tour not meeting your expectations and thank you for sharing your feedback. This tour is usually highly rated, so we will investigate what went wrong. Our goal is to provide every guest with an unforgettable experience and the chance to discover hidden gems in Japan that they can't find by themselves and try the best quality of Japanese food. Please contact us at info@Washokuclub.com to discuss this further. We appreciate your input and value the opportunity to improve our service.

Hello, We are glad to hear that you enjoyed your experience with Shibuya Private Food Tour Customized To Your Taste Best Experience in Tokyo and that our tour guide Chisato was outstanding! Your kind words have made our day and we sincerely appreciate you taking the time to write such an amazing review. We are looking forward to welcoming you back to Japan soon and showing you around other exciting tours such as Harajuku and Ikebukuro, Asakusa. Once again, thank you for your continued support. We wish you all the best until we meet again. Best regards, Aya Washoku Team