Excursion hors-bord avec plongée en apnée à Cancún – Conduisez votre propre bateau!
Description
Soyez le capitaine de votre propre hors-bord et naviguez à travers le superbe lagon de Nichupté de Cancún. Ensuite, sautez dans les Caraïbes turquoises et plongez dans le récif animé d'Ángel. 2 heures d'adrénaline & nature Pas besoin de licence – facile et sûr Parfait pour les couples, les familles et les amis Petits groupes & guides bilingues Départs quotidiens + transfert à l'hôtel (zone hôtelière uniquement) Réservez maintenant – votre aventure à Cancún vous attend !
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Remarque importante concernant les transports : Le transport aller-retour est exclusivement disponible pour les clients séjournant dans des hôtels situés dans la zone hôtelière de Cancún (Boulevard Kukulcán). Les services de ramassage et de dépôt ne sont pas fournis pour les hébergements en dehors de cette zone, y compris le centre-ville de Cancún, Playa Mujeres, Puerto Juárez, les propriétés Airbnb, les résidences privées ou tout autre endroit au-delà de la zone hôtelière. Si vous séjournez à l'extérieur de la zone hôtelière, un point de rendez-vous vous sera attribué à la marina. Les détails complets de l'emplacement et les instructions seront fournis lors de la réservation.
Avis des voyageurs
Informations importantes
- Transports en commun disponibles à proximité
- Déconseillé aux voyageurs avec des problèmes à la colonne vertébrale
- Déconseillé aux femmes enceintes
- Déconseillé aux voyageurs avec des problèmes cardiovasculaires
- Convient à toutes les conditions physiques
- Rappelez-vous que vous paierez les frais de quai Et Marina Park Frais $ 55 USD Par personne Obligatoire 55,00 USD por persona
Avis(11)
It was an amazing family adventure, full of adrenaline while maintaining the highest safety standards which we truly appreciated and the service was exceptional from start to finish.✅
This activity was one of the best experiences we had in Cancun. My family was absolutely fascinated, especially my son, who enjoyed every single moment. The thrill of speeding through the lagoon and then heading out into the ocean was simply incredible. Visiting the reefs afterward made the experience even more special. It is important to pay close attention to the driving instructions before starting, but they are very simple and easy to understand. Once you get going, it is all about fun and adventure. I highly recommend this activity to anyone visiting Cancun. You definitely won't regret it!
I booked through Viator, and my son and I were excited for this excursion. Unfortunately, I accidentally selected the wrong date. I notified both Viator and the subcontractor, Discovering Cancun, within 20 minutes of booking. The reservation was mistakenly set for 6/2 instead of 6/7, and I wasn’t even scheduled to arrive in the country until 6/5. Viator informed me that because the excursion date was within the 24 hour window, they could not make changes themselves. They did, however, call and email the vendor immediately. The communication from Discovering Cancun has been unacceptable. They did not respond until hours after the excursion had already taken place. Their initial claim was that they never received any emails from Viator. Once I provided screenshots proving the emails were sent, they said the issue would be “escalated.” I still have not received any resolution. After two follow‑up text messages, the only reply I received was “one moment,” followed by complete silence. It is clear this company has no intention of resolving the issue or providing professional customer support. This experience has been extremely disappointing. The lack of communication, accountability, and basic customer service is alarming. I would not recommend this company, they are unprofessional and unreliable.
Dear Customer, Thank you for taking the time to share your feedback. We sincerely regret that this situation resulted in a disappointing experience for you. After reviewing the case, we would like to clarify a few important points. First, the incorrect travel date was selected during the booking process. We understand that mistakes can happen, and whenever possible, we do our best to assist our guests in resolving them. However, despite your statement that Viator contacted us immediately, we did not receive any request from Viator asking us to modify or reschedule your reservation. The screenshots provided only showed communication between yourself and Viator and did not demonstrate that a modification request had been submitted to us. In our experience, when Viator determines that a booking date was selected incorrectly, they typically contact the supplier directly to request a date change. Had we received such a request, we would have gladly reviewed the possibility of accommodating it. Additionally, the reservation was never confirmed or canceled with us directly. Prior to the tour date, we sent the activity details and pickup information to the contact information provided on the reservation. Unfortunately, we did not receive a response until our transportation team had already arrived at the hotel location specified in the booking. At that point, the situation was clarified, but operational costs had already been incurred, transportation had been dispatched, and the reserved spaces had been held and unavailable to other potential guests. For these reasons, we were unable to approve a refund. This decision was not made lightly, but rather based on the costs and commitments already associated with the reservation. We truly regret the inconvenience and appreciate your feedback, as it helps us improve our communication processes. For any future bookings, we recommend contacting Viator and the tour operator directly as soon as possible, as all of our contact information is clearly available on the Viator platform. This allows us to work together to find the best possible solution before operational expenses have been incurred. We wish you the very best and thank you for your understanding. Kind regards, Discovering Cancun Team
About 25 minutes before our scheduled arrival, I received a message stating that the speedboats would be unable to operate due to weather conditions. However, when we arrived, the weather was calm and favorable, and there were several other guests present for the same excursion. None of them appeared to have received a similar notification, and staff did not acknowledge or explain the message, which left us feeling confused and concerned about the situation. On a positive note, our guide was professional, helpful, and provided excellent service throughout the experience. Unfortunately, our experience afterward was disappointing. While waiting for our transportation, my family and I were informed that we needed to leave the area because they were expecting other guests to arrive. It felt as though, once payment had been collected, customer care and hospitality were no longer a priority. Overall, the experience had some positive aspects, but the communication and treatment of guests could be significantly improved.
We are had our rental car so we chose the option without transportation. We were still requested by the tour operator to pay $55 per person transportation fee even though we had our own transportation.
Dear Customer, We sincerely regret the confusion that occurred. However, at no point did we attempt to charge you for transportation services. The amount of 55 USD corresponded solely to the natural conservation and reef preservation taxes required by the government, which are clearly specified in the “included and not included” section of the activity details. At no time were you charged for transportation that you did not use. Additionally, your review was made regarding an activity that, unfortunately, you did not actually participate in. In order to ensure your comfort and avoid any further inconvenience, we proceeded with the refund of your reservation, since you ultimately decided not to take the activity. We appreciate your comments and wish you an excellent day.
his speed boat experience was incredible. Navigating across the Caribbean Sea at full speed is an unforgettable feeling the water is stunning, with amazing shades of blue all around you. The adrenaline of driving the boat combined with the open ocean views makes it a truly unique activity. It’s exciting, fun, and gives you a different way to enjoy the beauty of the Caribbean. Highly recommended for anyone looking for adventure and spectacular scenery at the same time.
It was absolutely amazing! Our tour operator was hilarious, we'll knowledgeable and super friendly. He was amazing 👏
Very fun, enjoyed snorkeling, seen 2 turtles and rainbow fish, plus the art at bottom of ocean is great. Our guide was rather grumpy, but he was great with snorkeling!
Our speedboat experience was truly unforgettable. From the moment we started the adventure, the excitement was shared by all of us as a family. The ride was smooth, fast, and full of energy, giving us the perfect mix of fun and beautiful ocean views. We felt safe and well taken care of the entire time, thanks to the friendly and professional staff. It was one of those activities where everyone kids and adults alike jad big smiles from start to finish. Without a doubt, it’s an experience we would love to repeat together on our next visit.
Very nice tour, with first class attention from the staff, I recommend it to the fullest to go and have a nice time with the family.
