Transfert en petit groupe de l'aéroport de Cancún vers les hôtels de Cancún
Description
Roulez avec les experts aux meilleurs prix à Cancun. Notre voyage est la meilleure option pour vous. ne cherchez plus avec nous vous trouverez les meilleurs tarifs. nous célébrons notre 5e anniversaire et en guise de remerciement pour votre préférence, vous bénéficierez d'une visite shopping gratuite à Cancun ou à Playa del Carmen. la visite gratuite aura lieu un jour différent de votre arrivée. La réservation 2 jours à l'avance est obligatoire et sous réserve de disponibilité. à votre arrivée, vous recevrez le numéro de l'exécutif qui vous aidera à effectuer votre réservation notre navette part de l'aéroport toutes les heures de 8h00 à 18h00. notre personnel vous attendra avec une pancarte avec notre logo dessus puis il vous conduira aux endroits où vous monterez à bord des fourgonnettes.
Options de l'excursion
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Sièges enfants avec besoins spéciaux disponibles
- Convient à toutes les conditions physiques
- Les enfants doivent être accompagnés par un adulte
Avis(586)
Excellent communication from arrival. The agent contacted me as soon as we arrived and led us to our transport. Even though I booked a shared ride, in both journeys to and from the airport we were the only travelers. Return ride was easy to confirm via web and WhatsApp messaged. Yamevi made my transfers stress-free and a at a reasonable price.
Thank you for your fantastic review. We are delighted to hear that our team provided excellent communication from the moment you arrived and that your transfers were smooth and stress-free. We're also pleased that the return confirmation process was easy and convenient. Your satisfaction is our priority, and we're grateful for your trust in Yamevi. We look forward to assisting you again on your next visit to Cancún. Warm regards, The Yamevi Team
The communication wasn’t great, we stood in the heat for an hour because they were confused about the terminals and our ride.
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced and for the delay in coordinating your transfer. This is not the level of service we strive to provide. Your comments have been shared with our operations team so we can improve our communication and coordination processes. We appreciate your feedback and regret the inconvenience caused. Kind regards, The Yamevi Team
Excellent and dependable. Thank you! Even though we arrived later than expected they were able to accommodate us.
Dear Guest, Thank you for your kind review. We’re delighted to hear that you found our service dependable and that we were able to accommodate your delayed arrival. We truly appreciate your trust and look forward to assisting you again on your next visit to Cancún. Warm regards, The Yamevi Team
I booked round trip transportation from the Cancun airport. Getting to my hotel was fine but on my return 4 days later I was told my 10:30am flight was too early for pickup. The transportation company said I’d have to book a private transport thru them because their shuttles didn’t start until 8am. It cost me an additional $45 for the trip BACK to the airport. This was NEVER mentioned when I initially booked. YAMEVI travel is the company Viator used. Steer clear because I truly felt I got hustled. I plan to contact Viator directly and ask for 1/2 my money back as Inonly got 1/3 of what I paid for.
hank you for taking the time to share your feedback. I sincerely apologize for the frustration and inconvenience you experienced regarding your return transportation to the Cancun airport. Our shared shuttle services operate on a set daily schedule that begins at 8:00 AM. Because airlines require passengers to be at the airport up to 3 hours before an international flight, an 8:00 AM pickup would not have allowed you enough time to safely board your 10:30 AM flight. For this reason, an earlier, private transfer was the only safe option we could offer to ensure you didn't miss your departure. However, I completely understand your disappointment and frustration that these operational hours were not clearly brought to your attention when you initially booked through Viator. It is never our intention to make our guests feel misled or "hustled." We are taking your feedback very seriously and are currently working to update our Viator listing to ensure that the shared shuttle operating hours are explicitly clear to all future travelers before they book. We truly value your business and want to make things right. We will be attentive to your inquiry through Viator to facilitate a fair resolution and address the refund for the unused portion of your shared transfer. You can also reach out to us directly if you need any further assistance. Sincerely,
Moisés was amazing and keep communicating witn us once we landed. Victor our driver was amazing, so kind and keep informing us of things todo as we drove to the hotel.
I will NEVER use this company again, they do not communicate well at all. I asked for a certain pick up time and they completely disregarded it. I called several numbers to try to fix this issue and no answer. The driver was also very reckless and tried to run another driver off the road. I will never recommend this company.
I had a reservation for 3 pm and arrived to Viator rrp at 2:40 pm. It was 3:45 pm before We were in the van to ride to Our resort. Very disappointed ☹️
Great fare, very prompt pickup and excellent communication. Drivers were courteous and safe driving skills.
I paid for round trip prior to my vacation. I called to book my return trip and they charged me an additional amount stating I was outside of the zone and my hotel was an hour away. So I paid so I could guarantee transportation back to the airport. It took me a total of 20 minutes to get to the airport from my hotel. Whoever I spoke with lied to me about the amount of time, it took to get to the airport from the hotel and up charge me which was unfortunate because the drivers themselves were really nice.
We were met by Cindy Yamevi who kept communication at all times. She was already waiting for us and guided us with our driver. Beyond friendly and so humble. This was the smoothest pickup 5/12/26 and I will use this excellent company again & again.
