Aéroport privé de Cancun Transfert
Description
Aller à votre hôtel avec notre société est facile, simple et fiable. Nous sommes ici pour vous servir et tous nos services sont garantis à 100%.
Options de l'excursion
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Convient à toutes les conditions physiques
Avis(4)
excellent service, everything was perfect
Excellent service, good communication, friendly, punctual, I was satisfied with the service, at all times I felt safe.
Fully recommended!!! Very friendly staff, very clean units, punctual, etc. I highly recommend them
I mentioned on my reservation that I was traveling with a handicap person. The can arrived on time but it did not have ramp!!! It was imposiible for her to get in. They had to figure out how to park to help her board. It was very humiliating experience for her because they forced her to try the normal way when we knew she could not get it!! I was furious!!!
Thank you for your message. We would like to sincerely apologize for any inconvenience you may have experienced. We would like to clarify that, unfortunately, our transportation service does not have vehicles equipped with ramps, and at no point did we confirm that we could provide a van with a ramp for a handicap person. However, we did include this important detail in the comments of your reservation in order to assist you in the best way possible and to offer the most comfortable service available within our means. We truly regret not meeting your expectations on this occasion. Please note that it is always necessary to confirm in advance whether this type of specific equipment is available, and in this case, we were not able to fulfill that need. Thank you for your understanding, and we remain at your service should you need anything further. Kind regards.
