Punta Cana winkeltour

This was an enjoyable shopping experience with a helpful and knowledgeable guide. Shops had unique and affordable souvenirs.

Was great, our guide helped us with each store about what to expect. He was friendly and patient with my Google translate haha

Nice experience the tour guide was very nice and knowledgeable of his job he spoke to us a lot about the current areas we were driving through and took time while we shop and got our gifts. Overall nice experience to try.

For what we paid and the time we got not worth it wanted to take to two souvenir shops which is already free through TUI and could spend as long as wanted there then we got 30 mins to spend in a shopping centre went to two shops n had to return

My experience was non existent. We were told the day of that we would have to meet the pick OUTSIDE of the resort! To get to the outside of the resort we would have had to walk a mile! A mile in that heat, I think not! I found it very strange that they weren’t allowed to dome on the property.it seems every other tour company was.

There were 15 of us who had booked for the tour. Our hotel, Moon Palace was not on the list of pick up sites so we had to go to a nearby hotel. The tour was suppose to begin at 10 by 10:15 the bus had not arrived. We called and they claimed they were not aware of the booking and ask if we can wait 3 hours for a bus to pick us up. After a few negotiation, the driver arrived at 11:30AM. We expected to visit 3 local markets but we were taking to tourist attractions such a mall and a privately owned cluster of shops. We were also only taking to 2 locations not 3. Instead of 1 hour at each location it was 2 hours at one location. We were waiting around to go back to our hotel after 30mins since there were limited shops to visit. And everything was targeted to tourist and overpriced. Disappointed in the experience to say the least. The entire tour was with a 5 mile radius of our hotel.

We had a great experience. Our driver was amazing. He was early to pick us up. Make sure we understood everything that we were buying helped us understand how pricing was took us to multiple shops that we loved even went out of his way to help us exchange currency. The length of the trip was about 2 1/2 hours and it was amazing. Overall, we had a great experience will book again soon.

During this trip, you do get taken to 3 different shopping areas. Customer service was good, but I wasn't impressed by the areas we went in.

The company contacted me the day before with pick up details. He arrived on time. He was very accommodating and receptive to what we were looking to buy.

The shopping tour was disappointing because while in the first store, we were told that we were being transported by a different person and were delayed in going to the next store because of other customers shopping. Finally, we told by the original driver who returned to pick us up that if we wanted to go shopping downtown Punta Cana that we would have to find our own way back to the resort so we went back to the resort. The driver drove recklessly back to the resort.