City Cruises Chicago : Crociera Brunch d'autore sul Lago Michigan

What a wonderful experience aboard the Odyssey! We celebrated a 90th birthday, and the staff made the occasion truly memorable. Although the Chicago skyline was cloudy, the outstanding service, delicious food, and welcoming atmosphere made for a fantastic afternoon. I also want to recognize Juwann for his exceptional customer service. He was professional, personable, and went above and beyond to make every guest feel welcome. He shared that he is currently in school, and if he isn't already on a management track, he certainly should be. His leadership potential and dedication to guests make him a tremendous asset to City Cruises. I highly recommend the Odyssey for anyone looking to celebrate a special occasion or simply enjoy a beautiful day on the water.

The food was terrible and the music was super loud to the point I couldn’t hear my sister. The service was amazing and the crew was professional, none of this reflects in any way on them. Overall the experience was more like what I would expect if I spent $40, not over $100.

We loved everything about the cruise! The food was delicious, the DJ kept the atmosphere fun, the service was excellent, and the mimosas were a great touch. We did the Chicago Signature Bottomless Mimosa Brunch Cruise on Lake Michigan. Overall, it was a wonderful experience and a highlight of our trip. The only reason I'm giving 4/5 instead of 5/5 is because we paid extra for a window seat, but I noticed other guests were moved to window seats at no additional cost. It made the upgrade feel a little less valuable. Other than that, everything was fantastic, and I would definitely recommend City Cruises to others.

When we got on the boat we quickly realized that 90% of the people weren’t speaking English, ok no big deal just thought it unusual. After a few minutes of extremely rude and unapologetic Polish people we realized it was an organized charity event for this extremely large group. Passengers not a part of this group had a hard time getting drinks or food because these people acted soo entitled. They would cut in line in front of you or bump you while passing and never say excuse me! Dominated everything about this cruise. They played Polish music, had raffles and games for this group. While the passengers that were not a part of the group were just shuffled to the side. Was an absolutely horrible experience. We picked the more expensive trip just thinking maybe it would be a little more enjoyable. Boy were we wrong. By the end of the trip which was supposed to be about 2 hours ended up lasting almost 4! Why in the world would you let regular passengers book when 90% of the people on the boat was a private event????!!!! Definitely take one of the other cruises from a different company. Maybe they will appreciate EVERYONE! The people that weren’t apart of the private event probably paid way more for the excursion only to be treated very poorly. By the end of the trip most of the private party were so drunk and belligerent I had to shove 1 man away from me! Very dissatisfied!

Food was very mediocre. Low value experience for money even at today’s inflated prices. Viator instructions to get to boat were very poor-even gave us wrong boat name.

ALL of the staff were very polite, seemed truly interested in making the occasion personalized, and meeting our every need. The food was delicious, the DJ was able to play our requests, and the facilities were clean and obviously care for very well. No complaints at all!

Bottomless mimosa is truly bottomless! Drank too much, couldn’t make my dinner reservations because I was hung over ! Food was alright, could have been better

The best experience ever! We came to visit from California and this was a welcomed surprise. My sister and I will be back.