Yacht de luxe privé | + 2 jet skis gratuits | + piscine maritime

Thank you so much for sharing your experience! We’re very happy to hear that you enjoyed your first time with us despite the rain. It’s great to know that the captain took such good care of you and made the experience even more enjoyable. We look forward to welcoming you back next time for even more fun with the floating pool and jet skis.

Thank you so much for your kind words! We’re thrilled to hear that Michele and his mate provided such a great experience. Being on time, keeping the yacht spotless, and making sure our guests feel comfortable and well cared for are very important to us. We truly appreciate your support and hope to welcome you back on board soon! 🛥️⚓️✨

Thank you so much for sharing your experience! ❤️ We’re very happy to hear that you and your family had a great time and that our captain was able to navigate around the weather so you could continue enjoying your trip. We also truly appreciate your feedback regarding the jet ski time. We understand that with a family of six, the time can go by very quickly when everyone wants a turn. Your feedback is very valuable to us and helps us continue improving the experience for our guests. Thank you again for choosing us, and we hope to welcome your family back for another amazing day on the water! 🛥️🌊✨

Thank you for your feedback. We’re glad to hear that you still found the time on the yacht fun and relaxing, but we would like to clarify a few important details regarding the timing of your charter. Your group arrived approximately **30 minutes late**, and Captain Michele was already at the marina waiting for you. Unfortunately, because of the late departure, the yacht missed the first scheduled bridge opening, which caused additional time to be lost waiting for the next opening. This significantly affected how far the yacht could travel and how much sightseeing could be included within the remaining charter time. Captain Michele did not arrive late or keep your group waiting. Another charter was scheduled immediately after yours, so unfortunately the charter could not be extended beyond the reserved time without affecting the next guests. This is exactly why our policies clearly state the importance of arriving on time, and why we always encourage guests to arrive early. Miami River bridge schedules can greatly affect the itinerary when a charter departs late. We truly wish you had been able to experience more of the planned route, but the reduced sightseeing time was unfortunately a direct result of the late arrival and subsequent bridge delay, rather than the captain ending the experience early.

Thank you for your feedback. We’re sorry the experience did not meet your expectations. We would like to clarify that we do **not have hidden fees**. All additional fees are clearly disclosed in several places throughout the listing before booking. We also send every guest a message before the charter explaining the charges again to make sure everything is understood prior to the trip. Regarding the complimentary Jet Skis, we sincerely apologize. Unfortunately, the Jet Ski provider fell behind schedule that day and was unable to arrive in time. This is not something that happens often, and we understand how disappointing it was, especially when you were looking forward to that part of the experience. We always strive to be transparent with our pricing and to deliver everything promised, and we appreciate your feedback.

¡Muchas gracias por recomendarnos! 😊 Nos alegra que disfrutaras del servicio y de una experiencia inolvidable. ¡Te esperamos nuevamente! 🛥️✨

Thank you so much for your amazing review! 🤩 We're thrilled to hear you had such a fantastic time and enjoyed every moment. We can't wait to welcome you back on board for another unforgettable experience!