Paris: Château de Versailles avec Jardins et Entrée du Domaine
Description
Profitez d'un accès complet au château de Versailles, aux jardins et au domaine complet avec ce billet d'accès et découvrez l'histoire du château grâce à des audioguides. Découvrez la grandeur du château de Versailles, site classé au patrimoine mondial de l'UNESCO et chef-d'œuvre de l'art français du XVIIIe siècle fabriqué dans un style baroque classique. Découvrez les appartements d’État décorés et le décor cossu du « Roi Soleil » dans la Galerie des Glaces. Veuillez prendre en considération que le temps d'attente pour entrer dans le château de Versailles peut être de 30 à 60 minutes en haute saison, même avec des billets prioritaires pré-réservés. Le temps réel du billet peut varier de 2-3 heures par rapport à l'heure sélectionnée, mais ne vous inquiétez pas, vous pouvez toujours entrer dans les jardins d'abord à l'heure choisie et ils entrent dans le palais plus tard à l'heure choisie.
Options de l'excursion
Itinéraire
Découvrez la grandeur du château de Versailles, site du patrimoine mondial de l'UNESCO et chef-d'œuvre de l'art français du XVIIIe siècle conçu dans le style baroque classique. Émerveillez-vous devant son architecture exquise, son design intérieur complexe et ses vastes jardins ornés de fontaines.
Visitez les charmants bâtiments comme le Grand Trianon et le Petit Trianon, autrefois refuges bien-aimés de la famille royale.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
- Pendant la période de forte affluence en certaines occasions, le calendrier d'entrée au Palais peut être différent de celui réservé, s'il vous plaît ne vous inquiétez pas et visitez d'abord les jardins et le domaine Marie-Antoinette, puis entrez dans le palais à l'heure indiquée sur le billet.
- Votre bon de confirmation de réservation Viator qui est généré après la réservation ne sera pas accepté à l'entrée, vous aurez besoin d'un billet PDF pour entrer dans le palais, les jardins et le domaine, il sera livré sur votre email, viator app. ou WhatsApp à la date de visite
- Le Palais ouvre de 9h00 à 17h30 sauf le lundi
- Le Domaine de Trianon ouvre de 12h00 à 17h30 sauf le lundi
- 8h00 - 18h00, Ouvert tous les jours
- 8h00 - 18h00, Ouvert tous les jours
Avis(113)
Firstly we downloaded the audio tour on our phones and they were working but on the day the app had logged us out and would not let us log back in without verifying our email - but there was no way to verify our email address and when we tried to reload the app it took us to the same point again. When we got to Versailles it was grossly overcrowded, so much so you were herded like cattle between the rooms and could not see anything or have time to take it in. There were large groups trying to keep together which meant we got jostled throughout the tour. Gardens not well tended and again very crowded. Would not return or recommend. Not value for money.
Dear Jane R, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We are sorry the difficulties you encountered with accessing the audio guide, We sincerely wish you had contacted us before your visit, as our team would have been happy to assist you in accessing the audio guides without delay. We also appreciate your comments regarding the crowds at the palace and gardens. As one of the world's most popular attractions, visitor numbers can be particularly high during peak travel periods, which is managed by the palace & beyond our control. Thanks again for your feedback.
This is a fraudulent tour. Do not purchase. It does not include any of things offered: the audio guide doesn’t work and the “priority access” to the palace and Trianon is a farce.
Dear Ashley L, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Upon reviewing your booking, we can confirm that all the inclusions mentioned in the package were provided. We understand that you experienced difficulties accessing the audio guide, and our team made every effort to assist you over the phone to help resolve the issue. Regarding priority access, the service included with the booking was provided as described. Please note that all visitors are required to undergo mandatory security checks imposed by the attraction, and these procedures cannot be bypassed regardless of ticket type. We regret any inconvenience caused and appreciate your feedback
A visit that I recommend to everyone; the palace is very beautiful, and the gardens are also a must-see.
Dear Annalisa, Thank you for your wonderful feedback. We are delighted to hear that you had such a memorable experience and enjoyed both the palace and the beautiful gardens. It’s great to know that you would recommend the visit to others. We truly appreciate your kind words and hope to welcome you again for another amazing experience in the future.
Very disappointed. I can't find provider. I came 10:00am., one and half hour I was waiting. Very, very disappointed.
Dear Robert A, Thank you for your feedback. We are sorry to hear about the confusion and inconvenience you experienced during your visit. Upon reviewing your booking, we identified that the actual tickets and related access details were duly shared via email and WhatsApp 2 days prior to your visit.We found that this was an entry ticket with an audio guide and not a live guided tour. You simply needed to present the tickets at the attraction entrance for access. We sincerely wish we had been contacted during your visit so we could have assisted you immediately with the actual tickets and helped avoid any inconvenience.
I booked the ticket in advance for 1:30 pm because of weather and also because we had to leave by 4. When they sent the PDF of the actual ticket a day before the event, it was for 3:30 pm entry. We were unable to stay for the visit because we had to leave by 4. Agency was contacted multiple times and they could care less.
Dear Parnian A, Thank you for your feedback. We are sorry to hear that you missed checking your email for actual tickets, As mentioned in the inclusions, entry times may vary by 2–3 hours on busy days. While we always strive to adhere to the selected time, this is sometimes beyond our control due to venue capacity. In the meantime, guests are welcome to access the gardens and estate, which are included in your ticket, at the originally chosen time. We truly appreciate your understanding and will continue working to improve the overall experience.
The gardens are absolutely beautiful which was the highlight of this excursion. We went over memorial day so the crowds were ridiculous.
Dear Cora V, Thank you for your valuable feedback. We are delighted to hear that you found the gardens absolutely beautiful and that they were the highlight of your excursion. Thank you again for taking the time to share your experience.
Do not use this firm They take your money and do not commit I had a problem with internet so could not get tickets The ticket office at Vasailles do not recognise this company and would not help I lost £100 due to there incompetence DO NOT USE get your ticket at the ticket office at Versailles They are thieving so and so,s I did not get any money back
Dear Ann H, Thank you for your feedback. We are sorry to hear about your experience. Upon reviewing your booking, we identified that the tickets were successfully shared as PDF attachments via email and Viator messaging prior to your scheduled visit. We understand that internet connectivity or device-related issues may have prevented access to the tickets at the time, which unfortunately is beyond our control. We truly wish you had contacted us during the issue, as our support team would have immediately resent the tickets and assisted you further.
This was was a HUGE disappointment, we bought tickets that meant we wouldn’t have to queue WRONG! We queued for over an hour, inside the Palace was filthy and so many people you couldn’t see anything they let in hundreds plus pushchairs, you are literally shoulder to shoulder with people jostling to get through, pieces of art hung with no descriptions, ceilings of art badly needing cleaning no organisation just get as much money as they can and no thought about the experience, would NEVER go again or suggest this place to others. Outside, the buildings are in excellent condition but not one fountain working, so what did we pay our money to see….NOT A LOT! Far too many coaches allowed in carrying far too many people. Such a shame with a bit of thought this could be a gem.
Dear RogerP S, Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your experience did not meet expectations Regarding priority access, it allows entry through the reserved ticket holders’ line; however, there can still be some waiting time due to mandatory security checks, especially during peak periods. While visitor flow, maintenance, and overall site management are handled by the attraction authorities, and we will certainly pass it on to them for review.
i never got my ticket so i never got in. the viator staff was not helpful and i could not understand most of the conversation. I got email stating go here to get ticket and each time I went the first words at the top of the page were "this is not a ticket"
Dear Rick H, Thank you for your feedback. We’re very sorry to hear about your experience, To clarify, the document you received initially was a confirmation voucher from Viator, which clearly states that it is not the entry ticket and includes important instructions and contact details. Upon reviewing your booking, we can confirm that the actual tickets and access instructions were also shared with you via email through the Viator messaging system. We understand that their might be some confusion, we request you if you can help us with the booking details so that we can reverify and we sincerely apologize for that. Please note that our support team is always available, and we would have been happy to assist you immediately had you reached out to us at the time.
The first error was that they gave us tickets for an hour after the time i purchased and they didn’t mention anything. The audio package was mid, there were only 3 parts in it. And there’s priority access included but literally you just go in the regular entrance with everyone else which is very long, so it’s a waste of money. I suggest getting there an hour before your ticket time bc the lines are very long. over priced for no reason, just get the tickets from the versailles website.
Dear Sarah H, Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations and understand your concerns. Regarding the timing, this is a combined ticket where entry to the Palace is timed, while access to the gardens remains flexible. As mentioned in the inclusions, on busy days the allocated entry time may vary by up to two hours due to availability and operational constraints by the Palace. We are sorry to hear about the audio guide did not meet your expectations. It is designed to provide a overview of the Palace and Estate; however, we appreciate your feedback and will work on enhancing the content and structure for a better experience. Regarding priority access, it allows entry through the reserved ticket holders’ line, which can still involve waiting for security reason during peak periods.
