Excursion en bateau transparent et plongée en apnée à Cozumel tout compris
Description
Une expérience unique à bord d'un bateau 100% transparent où vous avez une vision complète à 360 °. C'est l'un des circuits de snorkeling les plus surprenants et originaux de toute l'île de Cozumel. Lors de cette tournée, vous seriez surpris! Puisque nous visiterons des bateaux coulés où un grand nombre de poissons multicolores entourent, nous irons également faire de la plongée avec tuba dans des récifs incroyables remplis de coraux et de poissons qui ne peuvent être observés que dans les eaux rafraîchissantes des Caraïbes mexicaines. Faites partie de cette expérience incroyable !!! La meilleure expérience d'un bateau 100% transparent, vous ne l'oublierez jamais
Options de l'excursion
Itinéraire
Nous naviguerons dans un impressionnant bateau transparent pendant 1 heure 30 minutes dans les eaux turquoises cristallines de l'île de Cozumel. Nous visiterons des navires coulés et d'innombrables récifs pour voir tous les poissons et la vaste faune marine
Plongée en apnée dans un récif de poissons, de coraux et d'une faune marine magnifique et merveilleuse qui ne peut être observée que dans les récifs de l'île de Cozumel
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Transports en commun disponibles à proximité
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Convient à toutes les conditions physiques
Avis(15)
I think we got lucky, because my husband and I were the only ones on the boat! Sadly we did not see any turtles or sharks during the boat ride, but we saw plenty of fish, starfish, and the shipwreck! The attendant was nice! He pointed out many different sea life! I did not know we would snorkel after the boat ride as well! Super fun! The pictures were beautiful I had to buy them!
You cancelled the tour on the day without giving refund. And on my booking stands "complete". How can it be complete, when it is cancelled. And it is impossible to find out how to get a refund. There is no useful information at Viator's homepage. And I did not get any useful instructions from the guy sending message about cancellation. He just send me another number to Whatsapp. And from that number I only got a automatic answer. Neither this number or the first guy has been answering me after that (the 1st of February). Haven't heard anything at all from Viator.
Thank you for sharing your experience. We sincerely apologize for any confusion caused and would like to clarify the situation: Your full refund has already been processed from our system. ✅ In some cases, the time for the refund to appear depends on your bank or payment method, so it may take a few additional days to be reflected in your account. If you still have not received it, please contact us directly. The platform where you made the purchase automatically shows our contact number, and we will gladly review your case step by step to make sure everything is resolved properly. Our goal is always to provide safe and memorable experiences; when external factors force us to cancel, we immediately work to protect our customers and ensure their payments are returned. We truly hope to welcome you again soon and give you the amazing experience that thousands of travelers enjoy with us. It will be our pleasure to assist you on your next adventure!
The weather experience was cancelled now I don't know how to contact for refund is impossible to answer a message where I was sent by the viator
Lamentamos sinceramente la situación y entendemos perfectamente tu frustración. Queremos aclararte que las cancelaciones no las realizamos nosotros, sino que son ordenadas por Capitanía de Puerto, quienes tienen la autoridad para cerrar la navegación por motivos de seguridad y protección al turismo. Nos preocupa que hayas dejado una calificación tan baja sin antes comunicarte con nosotros, ya que no recibimos ninguna llamada o mensaje de tu parte. Siempre estamos en la mejor disposición de ayudar a nuestros clientes y buscar soluciones, especialmente cuando se trata de cancelaciones ajenas a nosotros. Por favor, contáctanos directamente para revisar tu caso y apoyarte en lo que necesites. Estamos aquí para ayudarte.
Farther away from the cruise ships than you think and make sure they don’t cancel on you. Need a refund!!
Dear, Thank you for taking the time to share your feedback. We would like to let you know that your refund has already been processed successfully. We’re sorry for any inconvenience or confusion this situation may have caused and hope this clarification brings you peace of mind. Our goal is always to resolve matters promptly and provide the best possible support to our guests. Please feel free to reach out if you have any further questions or if there is anything else we can assist you with. Warm regards,
Great experience and would highly recommend it if you’ve never been. Crew were great and 2 beers included. Lol
It’s not as easy to get in boat or out. But once that was accomplished I had a great time! Great guide!!! Should have been longer. I wanted to snorkel more
After I paid $20 to take a taxi, I was advised the excursion was cancelled due to weather. The lady said she would send a message for me to get a refund. However, Viator still hasn't received the message. I'm basically out $100 at this point.
Hola, lamentamos mucho lo que sucedió. el clima desafortunadamente no depende de nosotros, pero por favor póngase en contacto con nosotros para poderle ayudar y solucionar su problema lo mas sano posible
Loved Manuel our guide- such passion and knowledge for the ocean and so much fun! Water and boat were so clear!
Had a great time with Luis and the crew at Envatours. Our 1 and 4 year old daughters loved getting to see everything on the sea floor from the boat. I was worried I might get some motion sickness but had no problems. Be aware, there is about a 2 block walk from their shop to the pier but this was not a problem for us. We would do this again!
To start off, the boat is really cool and fun to ride in. The staff was friendly and helpful. The problem is that the "shipwrecks" are just former coast guard patrol boats intentionally sunk to start a reef. The coral and the fish have not caught up with the plan. The snorkeling time was a boring patch of very little sea life. Recommend you do something else more interesting.
We are very sorry that you did not like it, however the tour as you say is great, the sunken ships are a tourist attraction and recreational for diving tourism and people who want to see something very different. We would have loved for you to rate us better for the activity that it is. Have a great time and have a nice day. We hope to see you soon. A huge apology.
