Visita autoguiada a Auschwitz Birkenau
Descripción
Lo que hace que este recorrido sea único es que los viajeros pueden pasar en exhibiciones interesantes todo el tiempo que quieran. El líder del tour proporcionará toda la información necesaria sobre los dos campamentos: Auschwitz 1 y Auschwitz 2 Birkenau y permitirá a los viajeros administrar su tiempo allí. Las guías que proporcionamos son muy informativas e incluyen mapas de los dos campamentos.
Opciones de la excursión
Itinerario
Comience su recorrido a Auschwitz-Birkenau desde Cracovia en una cómoda furgoneta con aire acondicionado y disfrute de un viaje panorámico de aproximadamente 1,5 horas. A su llegada, tome un breve descanso antes de comenzar su visita a Auschwitz I, donde seguirá la exposición permanente ubicada en el cuartel de los antiguos prisioneros y verá artefactos originales que alguna vez pertenecieron a los reclusos del campo, mientras aprende sobre la historia del sitio a través de explicaciones informativas. Después de completar su visita a Auschwitz I, continúe hacia Auschwitz II–Birkenau, donde pasará aproximadamente una hora explorando el campamento, incluidos los restos de cuarteles, crematorios y la rampa de descarga. Después de la visita, reúnase con su conductor en el punto de encuentro designado y relájese en el viaje de regreso a Cracovia.
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- No se recomienda para viajeros con mala salud cardiovascular
- Los viajeros deben tener al menos un nivel de condición física medio
- No recomendado para viajeros con problemas para caminar.
Opiniones(29)
What an experience our collection was smooth with great transport. harrowing seeing everything 3 hours isn't enough time to get round it all we did the self guided tour
Thank you very much for your positive feedback. We truly appreciate it! Thank you for your trust and we look forward to seeing you again.
This is an important point that you can mention objectively. The revised review would read as follows: Unfortunately, the organization of the tour caused confusion for us. Only after booking did we realize that the tour necessarily includes the transfer from Krakow to Auschwitz. Since our accommodation was already in Auschwitz, this was impractical for us. I overlooked this when booking and tried to find a solution with the provider afterward. After several messages and phone calls, a compromise was offered, but communication was partly difficult due to language barriers. Additionally, the indication of a "7-hour tour" caused misunderstandings for us. We assumed that a large part of this time would be available for visiting the memorial site. In fact, the specified duration also includes the journey to and from Krakow to Auschwitz, so significantly less time remains for the visit itself. This was not sufficiently clear to us from the description. We were also disappointed by the nature of the visit. From the description, we had the impression that a German-speaking guide or at least an accompanied audio tour would be offered. In fact, the visit was conducted with a printed booklet, based on which one had to read about the individual stations themselves. Although a self-guided tour was announced, we expected something different – for example, an audio guide, an app, or digital content to accompany the visit. Additionally, only about two and a half hours were planned for Auschwitz and Birkenau in total. In our opinion, this time is clearly too short to visit both camps at a leisurely pace, absorb the information, and do justice to the historical site.
Thank you for your review. However, we would like to point out that the tour description clearly stated that the trip includes transportation from Krakow to Auschwitz and back to Krakow. In your own message, you also mentioned several times that you overlooked this information when making the reservation. We understand that this may have been inconvenient for you, especially since your accommodation was already located in Auschwitz, but it is difficult to consider this an error on the organizer’s side. Even so, we still tried to find a compromise and assist you after the booking was made. We are also disappointed by the very low rating, because we put a great deal of effort into making sure our offers are accurately described and that everything runs smoothly. We operate all year round, organize many tours, and truly value fair reviews based on the actual quality of the service rather than on a misunderstanding caused by not fully reading the tour details. Nevertheless, we appreciate your feedback, as every comment helps us improve and make our tour descriptions even clearer in the future.
We booked for 12:30 but i got a message from the driver the night before stating that pick up would be 13:50, obviously i was a bit peeved as why book a time, then change pick up?It Felt like time was wasted driving between Birkenau and Auschwitz, only to be dropped off at Auschwitz and needing to get a shuttle bus to Birkenhau!! Wasn't allowed in Birkenhau until 17:00 and Auschwitz 17:50, which closes for admissions at 18:00, luckily the museum was open until 19:30 so could still explore. A long day that could have been executed better, I’m guessing because we were self guided rather than a guided tour. Overall, still a must see experience
That the schedule changes systematically and considerably reduces the visit time. The carrier is not responsible for this change. Viator should advise of the strong possibility of changing schedules. This inconvenience disrupted our general planning of the visit and stay.
Booked for 12.30pm pick up, they changed it to 1.40pm. Arrived at Birkenau around 3.45pm and given 10 minutes to look at an original railway carriage that had transported Jews. Then taken to Auschwitz but tickets were for 5.10pm, so had to hang around for nearly an hour before being able to enter. We were told about the busses that would take us to Birkenau and return us but with so little time left we did not even see all of Auschwitz before being picked up at 7.20pm for return journey to Krakow. very disappointed at not having the full experience.
Thank you for your review. The pickup time in the offer is always approximate. I would like to explain how tours to Auschwitz-Birkenau Memorial and Museum work, because many guests do not realize how strictly this place is organized. This museum is visited by millions of people every year. Visitors enter buildings that are over 80 years old, so the museum strictly controls how many people can enter every hour for safety and preservation reasons. After your booking, our office has to work to secure your entrance tickets in the museum system according to the available entry times. Our company organizes the entire trip from start to finish — transportation, drivers, tickets, coordination, and support during the tour. Drivers pick guests up, bring them safely to the site, our tour leader explains the whole process, and then we bring everyone back to Kraków. Giving a one-star review ignores the work of many people who helped organize your visit so you could experience this important place. You also had a choice between different tour options. There are premium tours at much higher prices and there are budget tours at lower prices. You selected the cheaper option, which offers transportation and entry organization at an affordable price. We understand that you expected something different, but we believe your review does not fairly reflect the service that was provided. P.S. I honestly have to congratulate you on the creativity of some of these reviews. If you believe you could organize everything better yourselves, public transport is available — you are free to arrange your own transport and book museum tickets independently. Please understand that organizing visits to Auschwitz-Birkenau Memorial and Museum is not as simple as many people imagine. Reading comments like this after so much work from our team is genuinely disappointing and unfair to the people who work hard every day to make these tours possible. Best regards, Company Owner
Had a lovely driver who was knowledgeable, Austwich was an experience never to forget and a solemn reminder of the atrocious treatment there. Unfortunately our time had to be changed later in the day which was out of the organisers control but this meant we didn't have enough time to go to Birkenhau. It would have been better to have picked us up earlier so we could have visited Birkenhau first and then Autzwich, so we didn't have the full experience offered.
Good morning, Thank you for your feedback. First of all, we would like to clarify that the visiting time and schedule inside the museum are determined entirely by the museum administration. All tickets — including the time allocated for the visit — are issued directly under the museum’s rules and conditions. Every visitor receives the same type of ticket and the same visiting conditions. Unfortunately, our company has no influence over the duration of the visit or the museum schedule. Our company, VIP POLAND, is responsible for organizing the complete transportation and reservation service. Once a booking is confirmed, our office immediately begins securing personalized museum tickets, organizing pickup locations, coordinating logistics, and arranging transportation for all guests. Our drivers safely collect guests from the designated pickup points, transport them comfortably to the museum, provide assistance throughout the process, and ensure a safe and punctual return journey back to Kraków. Therefore, when reviewing our company, we kindly ask guests to evaluate the quality of the services we directly provide, including: - transportation organization, - punctuality, - communication and customer support, - professionalism of our drivers, - comfort and cleanliness of our vehicles, - overall trip organization and assistance. Thank you once again for your opinion and understanding. Kind regards, Manager VIP POLAND
This was a very moving and thought-provoking trip to Auschwitz-Birkenau – a place everyone should visit at least once to better understand history and pay tribute to the victims. The tour was well organized, and the guide shared knowledge in a clear and respectful way. Special thanks to the driver – very kind, helpful, and professional, which made the journey smooth and comfortable. The trip was affordably priced and definitely worth it. Everything went smoothly, in a calm and appropriate atmosphere. I highly recommend it to anyone who wants to visit this important place with a well-organized group.
Very professional and punctual, gave us guide books and stopped to explain a bit of history before we went in as it was self guided tour. Highly recommended
This was totally unexpected, the driver was so knowledgeable and gave us so much information. Amazing.
Very interesting experience, only negative note having moved the appointment (after warning the day before) from 10 to 13. We had very little time to visit the concentration camps but I didn't understand if it was a limit on the camp's income or the general disorganization. What I realized is that, not having taken the physical guide, we were penalized by the schedule for the rules of the camp (you can only enter after 16). Along the way we were also accompanied to see the railways used to transport prisoners. Long journey but overall pleasant
