Tour privado a Machu Picchu



Descripción
Nuestro conductor lo recogerá de su hotel para ir a Ollantaytambo y luego tomar el tren a Aguas Calientes. Luego, tomaremos el autobús turístico para subir a Machu Picchu y disfrutar de esta increíble ciudadela. Lo exploraremos durante aproximadamente 4 horas y tendrá tiempo suficiente para tomar fotos y disfrutar de este maravilloso lugar. Al final, regresamos a Cusco y lo dejaremos en su hotel en Cusco.
Opciones de la excursión
Itinerario
Exploraremos esta maravillosa ciudadela de Machu Picchu con un guía local que le explicará todo.
Lo más destacado
Qué incluye
Lugares y horarios de recogida
Lo recogeremos de su hotel. Solo espéranos en el lobby.
Valoraciones de viajeros
Información importante
- Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
- Se admiten animales de asistencia
- Los bebés deben sentarse en el regazo de un adulto
- Los viajeros deben tener al menos un nivel de condición física medio
- Disfrutarás de este maravilloso lugar en un servicio privado.
Opiniones(2)
Out of the 20 or so reviews I have written for my wedding and honeymoon this is the only one that requires a negative review. -I reached out about a week prior to confirm our reservation. No response. -I reached out the day before our tour. No response. -Woke up at 5AM for this tour and no one showed up. No response to calls, emails, trip advisor rep calling, nothing. -Someone did eventually show up at our hotel around 9am who didn't speak English (this was an English private tour). With the help of the hotel concierge she explained that there had been protests which blocked the railways. They said they had called the day before to explain (they didn't and certainly didn't leave a message), emailed (nope) and left a message at my hotel (this was a 5 star hotel, they didn't lose the message). She did offer to reschedule but that was our last day in Cusco so we missed this bucket list item. Maybe we could have found another way to get there or move things around if they had put any effort into getting in touch with us. The tour agency then had the balls to tell me we had to go in and cancel the tour ourselves to get the refund. When I showed to rep when I entered cancel into the tour the 'refund' amount showed $0 she seemed confused why I wouldn't do this. We eventually got our money back but this was the biggest let down of our entire honeymoon.
Dear Angela, We are really sorry that you could not do the tour. You know perfectly there was a big demonstration and people blocked the rail and they were throwing stones on the streets. That is why we wanted to postpone the tour because the security of our customers is first. But unfortunatelly you did not have time to do it another day. I am so sorry for it. Nevertheless, you got all the refund and we lost money because we had already bought the train tickets and Machu Picchu tickets as well. We wish you the best. Thanks. Regards, Lima City Tours



