Cracovia : Visita guiada al Museo de la Fábrica de Schindler
Descripción
Descubre la historia de Oskar Schindler's Factory con una experiencia única para grupos pequeños (hasta 15 personas), que garantiza un recorrido personalizado e inmersivo. Ofrecemos opciones flexibles, desde visitas guiadas con conocimientos expertos hasta entradas autoguiadas, lo que le permite explorar a su propio ritmo. Lo que nos diferencia es nuestro compromiso de proporcionar experiencias significativas e interactivas, junto con una comunicación receptiva, a través de WhatsApp. Nuestra atención al detalle y atención al cliente garantizan una visita fluida y enriquecedora, lo que nos convierte en la mejor opción para explorar los lugares históricos más significativos de Cracovia.
Opciones de la excursión
Itinerario
Elija la hora de inicio de su recorrido deseado y viaje independientemente al Museo de la Fábrica de Oskar Schindler en el centro de Cracovia. Reúnase con su guía afuera y escuche cómo se encuentra el museo en la misma fábrica donde el industrial nazi Oskar Schindler empleó a trabajadores judíos durante la Segunda Guerra Mundial. Antes de comenzar, obtenga una introducción esclarecedora a Schindler, y descubra cómo Steven Spielberg llamó su atención a la historia del mundo en su película ganadora del Oscar en 1993, Schindler’s List. Luego, diríjase adentro para su recorrido en profundidad. Compuesto por exhibiciones interactivas y fotográficas, el museo se concentra no solo en el trabajo de Schindler y sus empleados, sino también en el sufrimiento de Cracovia durante el período previo a la guerra y más allá. Mientras explora, su guía le proporcionará comentarios fascinantes, relatando historias conmovedoras que profundizarán su comprensión de lo que sucedió aquí y la historia de Cracovia. Conozca la historia de Schindler y cómo sus empleados judíos fabricaron ollas, sartenes, latas y otros artículos de esmalte para el ejército alemán: un esfuerzo de guerra vital que los protegió del transporte casi seguro a los campos de concentración. Vea algunos de los productos hechos aquí, vea la oficina de Schindler y escuche el destino de algunos de los 1,200 Schindlerjuden, judíos de Schindler, que trabajaban en la fábrica. Sigue a tu guía por las salas dedicadas al sufrimiento de Cracovia durante la guerra y más tarde en el siglo XX. Ver fotografías de la ciudad aterrorizada; ser transportado a las calles empedradas, escondites de resistencia y prisiones de la ciudad ocupada por los nazis y los soviéticos; y tener una idea del miedo abrumador que se apoderó de la población a través de documentos originales, artefactos y grabaciones de películas y radio. Después de dos horas de exploración, su recorrido termina fuera del edificio. Diga adiós a su guía, quien le proporcionará instrucciones para regresar al centro de la ciudad o su hotel, según sea necesario.
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Hay opciones de transporte público disponibles en las cercanías
- Adecuado para todos los niveles de aptitud física
- Tenga en cuenta : El museo se centra más en el curso de la Segunda Guerra Mundial en Cracovia que en la figura del propio Oskar Schindler.
- Dado que todas las entradas del museo se emiten a nombre individual, proporcione los nombres completos de todos los participantes en el momento de la reserva.
- Recuerde traer un documento de identidad válido (pasaporte o DNI), ya que el personal del museo puede solicitarlo.
- Si elige la opción “Entradas en el sitio”, tenga en cuenta que las entradas deben comprarse en el museo.
- Una vez que el grupo haya salido, los que lleguen tarde no podrán unirse y no se podrán reembolsar los boletos.
Opiniones(2,092)
I expected the tour to be of the factory and More info on Oscar Schindler. I didn’t realize it was going to be another history lesson on the Jewish people, Nazis and invasion into krakow
Our guide Natalia was extremely knowledgeable about WW2, Krakow history and Schindler’s story. She answered questions thoroughly and with sensitivity. Be prepared to wait in line for tickets into the factory. The tour is 1 and a half hours but the wait to get in was approximately 1 hour. Keep this in mind if booking other events/excursions on the same day.
Thank you so much for your wonderful feedback! We’re delighted to hear that Natalia’s knowledge and thoughtful approach made your visit to Schindler’s Factory a meaningful experience. We’ll be sure to pass your kind words on to her. We also appreciate you mentioning the waiting time. The entrance to the museum can sometimes involve a queue, which is unfortunately outside our direct control, and we understand that this can affect plans for other activities. Thank you again for choosing us, and we hope to welcome you back to Krakow in the future! 😊
Good guide and interesting museum but the group was too big. The rooms and corridors were so small that a group of 8 not 25 would be more appropriate. I wish we’d gone as individuals and had time to look at the exhibits at our own pace. Nothing against the guide - she was great!
Thank you for sharing your detailed feedback. We’re glad to hear that you found the museum interesting and that our guide did a great job. We completely understand your point about the group size. Schindler’s Factory has relatively narrow rooms and corridors, so a larger group can make it more difficult to move around comfortably and take time to explore the exhibits independently. We’re sorry that this affected your experience. We’ll certainly take your comments into consideration when reviewing our group arrangements. We truly appreciate your kind words about the guide and hope to have the opportunity to provide you with a more comfortable experience in the future.
The museum was very disappointing, small spaces with mostly photos on the wall. Not the real factory. If you book a tour, you must show a physical ID. A copy will not be accepted. They also do not think along to solve this. Without a tour you don't have to show proof of identity. So we wanted to buy a ticket like that so everyone could come, but no, we couldn't, just join the back of the line. That line was long and you can't just get through without a reservation. So 1 of our family was not allowed to come, despite a booking and copy id. Tour was offered by SeeKrakow, booked with TUI. They don't offer audio. Other providers do. Because the groups are large, the spaces very small, we couldn't hear more than half of them. The tour guide was already in a different room, while more than half of the group couldn’t reach it, so you only get fragments and you have no idea what you’re looking at. Also found the total museum disappointing. Consists mainly of replicas and photos on the wall.
Thank you for taking the time to share such detailed feedback. We’re very sorry to hear that the visit did not meet your expectations, particularly regarding the ID requirement and the difficulties experienced by your family. The requirement to present a physical, valid ID for museum entry is imposed by the museum and applies to guided tour bookings. Unfortunately, we cannot make exceptions or accept copies in place of the required document. We understand, however, how frustrating this must have been, especially when one member of your family was unable to join despite having a booking. We’re also sorry to hear that the group size affected your ability to hear and follow the guide. Schindler’s Factory has relatively small rooms, and we understand that a large group can make it difficult for everyone to stay close enough to the guide. Your comments about the audio option and group experience are valuable, and we’ll take them into consideration when reviewing our tour arrangements. As for the museum itself, the exhibition focuses on Krakow during the German occupation and uses photographs, reconstructions, documents and multimedia elements rather than preserving the original factory interior. We understand that this may not match every visitor’s expectations. Thank you again for your honest feedback. We’re sorry that the experience fell short of what you had
Couldn't get in with the tour as had no ID and they wouldn't give us a refund.
Thank you for your feedback. We’re sorry that you were unable to join the tour and understand how disappointing this must have been. Please note that Schindler’s Factory Museum requires visitors joining guided tours to present a valid physical ID document. This requirement is set by the museum, and unfortunately we are not able to make exceptions or provide entry without the required identification. We understand that this may not have been clear enough at the time of booking, and we’ll continue working to make this requirement as visible as possible in our tour information. We’re sorry that we could not provide the experience you had planned.
The experience contained many photographs that one can view in a documentary or history book. There weren’t many original artifacts and you don’t explore the actual factory. You see the administrative offices of the factory. It was neat to see Schindler’s office space and pay your respects to the people who worked there and suffered that terrible period in our history.
Thank you for taking the time to share your thoughtful reflections with us. We completely understand where you are coming from. Because of the museum's name and its depiction in popular culture, many visitors expect an extensive walk through the manufacturing floors and original machinery. As you rightly pointed out, the museum is housed in the former administrative building, and the permanent exhibition—"Kraków Under Nazi Occupation 1939–1945"—is heavily focused on photographic archives, multimedia, and immersive stage-set reconstructions to tell the broader history of the city and its residents during WWII. That being said, we are glad that seeing Oskar Schindler's original office space and paying your respects to the victims and survivors of that tragic period held meaning for you. It remains a deeply important site of remembrance. We truly appreciate your balanced review, as it helps future travelers set realistic expectations about the museum's layout and focus. Thank you for choosing Discover Cracow, and we hope the rest of your visit to Kraków was memorable. Kind Regards, Discover Cracow Team
Amazing tour, Mr. Woycek was very well documented, has a great sense of humour and very deep insight into Krakow life during WW2. Deffinitely recommend.
Thank you so much for taking the time to share your review! We are absolutely thrilled to hear that you had an excellent experience at Schindler's Factory Museum. Having a guide who can balance deeply insightful, complex history with a touch of humor makes all the difference when learning about Kraków during World War II. We will be delighted to pass your compliments along to Mr. Wojciech! He will be so happy to know that his dedication, knowledge, and engaging style made such a positive impression on your visit. Thank you for choosing Discover Cracow and for recommending us to fellow travelers! We hope to welcome you on another tour with us in the future. Kind Regards, Discover Cracow Team
We booked a trip with Viator in February 2026 to Oscar Schindlers factory in Krakow for our Polish trip on Thursday July 30th for 2 Adults. We received confirmation the trip was booked and paid for on 18/02/26. On arriving at Krakow Airport on Wednesday 28 July we received an email stating the trip had been cancelled, no reason given at this point but a FULL refund would be given (note a FULL refund will be given). With a tight schedule and not wanting to miss out on the factory trip I hastily tried to see if I could book again through Viator on the same day but different time. I thought I had succeeded. We made our way to the factory on Thursday 30th July but on arriving and looking at the booking at the door on my phone I suddenly noticed I had mistakenly booked for 27 August 2026 when we would be back in the U.K. Heaven knows how I did it but there it was, a mistake. So we paid to go in at the entrance so not to miss out. On return to the hotel and after dinner I tried to contact Viator via the chat to get a refund for my mistake. I was told no refunds despite my mistake as the tickets would have been sold and could not be cancelled! I also got told by Viator they had gone through another company but we had never been told that at any point. Our contract as far as we were concerned was with Viator. We had not even been told why the original trip was cancelled. Viator looked into that and sent us an email to say the trip was cancelled by Discover Poland (who are they, οur contact and contract was with Viator!) because NO Availability for the selected date and time! Yet we had booked and paid for 30th July at 10:40 and a confirmation email! So how could they say ‘No availability for selected date and time??? Viator said we could not get a refund on the tickets bought for 27th August as the tickets had been sold to us via another company and to speak with them but hang on we had confirmed booking since February for the original tour date and yet they were refunding! Even now there is plenty of time to cancel our August 27th date and tickets, someone else can and will have the opportunity to purchase the tickets, but still it was a ‘no’. So, on one hand, to issue a refund, but when it’s a mistake on your part ‘ NO’ is very unfair and not RIGHT! So Viator give us the details of KrakowBooking.com, we contact the company who issued the tickets and they refuse refund too! People be very aware of Viator, we will not use them again, ever, for any tours wherever and we advise you to do your own due diligence before using a company that clearly do not let you know they sub contract out with another company and are not in the slightest bit concerned about people losing money for genuine mistakes!
Excellent guided tour with Anna. Phenomenal knowledge of WW2 Poland generally and of Schindler and the Jewish Ghetto specifically. Brilliant command of English and tremendous historian. Very thought provoking and full of insight. Thank you Anna.
Thank you so much for taking the time to share such a glowing review! We are absolutely thrilled to hear that your visit to Schindler's Factory Museum was so thought-provoking and insightful. The history surrounding WWII Poland, Schindler, and the Kraków Ghetto is deeply complex, so having a guide who can bring those layers to life makes all the difference. We will be delighted to pass your high praise directly to Anna! She will be so happy to know that her deep historical knowledge, brilliant command of English, and engaging storytelling made such a powerful impression on your visit. Thank you for choosing Discover Cracow, and we hope to welcome you on another tour with us in the future! Kind Regards, Discover Cracow Team
I expected it to be more about Schindlers factory, how they lived worked and why they were chosen with a few settings of the factory its self , it was more about Krakow and world wars. Very little on the factory. Our guide however was very good. No disrespect to anyone. But i left there disappointed.
Dear Traveler, Thank you for taking the time to share your honest thoughts with us. We completely understand your disappointment. Many visitors expect the museum to focus primarily on Oskar Schindler and the day-to-day operations of his enamel factory—often through the lens of the famous movie—so it can be surprising to find that the permanent exhibition is actually titled "Kraków Under Nazi Occupation 1939–1945." The museum uses the former administrative building to tell the broader, immersive history of the city and its residents during the war, with Schindler's story woven into that larger context. That being said, we are glad to hear that you appreciated the efforts of your guide despite the exhibition's layout not matching your expectations. We truly value your candid feedback, as it reminds us how important it is to set clear expectations for what the museum displays. Thank you for choosing Discover Cracow, and we hope you still enjoyed the rest of your stay in the city. Kind Regards, Discover Cracow Team
