Cancún Whale Shark Encounter desde Cancún

The experience was fantastic, the guide Marcelino always attentive and careful, the Captain also quite accurate in his conduct

Issac and Cindy were fantastic! I’d been wanting to do this for 10 years and it did not disappoint.

The overall experience was positive. Luigi and Pedro were amazing. The amount of time in the water was minimal but the sharks were amazing. Beware of rougher water as the boat ride is long and can make you seasick.

Incredible experience, I recommend to everyone, thank you guide Luigi and his captain attention! Wonderful tour, the day was amazing, and the food served as was divine!

Super exciting and fun! Seeing the whale sharks was really cool

Amazing experience if you like snorkeling and whale sharks

Contoy adventures was absolutely amazing. We did the Whale Shark tour and upgraded to a private boat to get more time with the sharks. It was well worth it! Our captain Isaac and guide Cyndi were the best! They had a lot of knowledge about the sharks and were very protective of them and their environment. Isaac was constantly watching from the boat and giving an above sea view for the best spot to swim to intercept the sharks. Cyndi held my wife’s hand until she felt comfortable and snapped some amazing photos. Booking with Contoy was smooth and easy. If we come back again, we will definitely be using them.

Thanks to Sindy and Isaac, the best guides. A lot of patience with children and adults who don't know very well. They made us feel safe at all times. Without a doubt, one of the best experiences I've ever had. Much success, see you soon

Swimming with whale sharks is was a beautiful experience with Isaac and Sindy. They were so kind and helpful and made some of the BEST ceviche I’ve ever had. Isaac is knowledgeable about the region, the habits of the whales, and overall safety. Sindy is very supportive in the water. She makes sure nothing gets in the way of you getting your pics! 10/10 would reocmmend

I do not usually leave reviews, but I booked this whale shark tour with Contoy Adventures, choosing one of the slightly higher-priced options because they advertised a small breakfast, ceviche, and snacks. Unfortunately, no breakfast was provided — we only received sandwiches and ceviche at the very end during a beach stop, which was honestly quite unpleasant due to a strong sewage-like smell in the area. I had brought my drone hoping to capture some nice shots, and noticed there was a beach within walking distance. Interestingly, two ladies from our group were allowed to walk over to that beach to use the bathroom, but I was told I couldn't go there to fly my drone. The tour itself feltvery rushed. You get maybe 30–40 seconds in the water next to the whale shark, and even though they strongly recommend renting a wetsuit for $15 (since either a wetsuit or life vest is mandatory), the encounter is so quick and chaotic that it really doesn’t make a difference. The peaceful images they use for marketing — where a person is gracefully swimming alongside the whale shark — are quite misleading, especially with the number of boats and people in the water. Several people on our boat (3 out of 10) got very seasick and chose not to go in for their second swim, yet no one else was allowed to take their place, which seemed unfair considering how limited and short the experience is. The crew was professional but not particularly warm or engaging — they didn’t create an inviting atmosphere for questions or conversation. Also, if you want photos or videos of your encounter, be prepared to pay nearly half the cost of the tour again. In summary: while seeing a whale shark is truly a once-in-a-lifetime moment, the overall organization, value, and attitude on this tour didn’t live up to what was promised — especially for the price.