Tulum Jungle Combo: Turtles, ATV, Ziplines & Cenote Full-Day





Description
Small group experience Bilingual local guide Authentic Mayan lunch included Hotel pickup available in Tulum zone Safety equipment and briefing included
Tour Options
Highlights
What's included
Pickup Locations & Times
Round-trip transportation is included with your booking from selected areas. For Tulum, transportation is provided only from official designated meeting points. Please note that we are not able to pick up directly from hotels, Airbnbs, private villas, or residential addresses in Tulum. This local arrangement helps us keep the service organized, punctual, and reliable for all travelers. You will simply need to meet our driver at one of the approved meeting points below. Tulum Meeting Points: - Super Aki Tulum - Oxxo La Veleta - Restaurante El Camello Jr. - Selecto Chedraui Supermarket - Copal Tulum Hotel Entrance - Kore Tulum Hotel Entrance We recommend asking your accommodation which meeting point is closest to you. You may also share your hotel, Airbnb, or villa location with us, and we will gladly help you identify the most convenient meeting point. To make coordination easier, please send us your WhatsApp number after booking. Large Groups in Tulum For bookings of 8 or more participants, we may be able to offer a private pickup directly from your hotel, Airbnb, or villa in Tulum, subject to availability. To arrange this, please send us your accommodation details and WhatsApp number so we can confirm the pickup time and logistics. Playa del Carmen and Puerto Aventuras Pickup from Playa del Carmen and Puerto Aventuras is included at no additional cost. Please contact us via WhatsApp after booking so we can coordinate and confirm your pickup time and location. Puerto Morelos Pickup from Puerto Morelos has an additional cost of $10 USD per person and is only available on Mondays and Fridays. Please contact us before your tour date to confirm availability. Estimated Pickup Times Playa del Carmen: 7:30–8:00 AM Tulum meeting points: 8:45 AM Exact pickup times may vary slightly depending on traffic and daily logistics.
Traveller Ratings
Important Information
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Bring towel
- Bring bathing suit
- Bring extra t-shirt,
- Bring comfortable shoes & flip flops (2)
- Bring mosquito repellent (bio degradable please),
- Sun protector is not necesary
- Zipline maximum weight limit of 140 kg or 310 lbs.
- The minimum age to drive an ATV is 18 years old.
- Bring cash
Reviews(96)
The zip lining was great! The reservation said we would ride ATV for 45 minutes but it was more like 25 minutes. We were told that we would get Mexican food but they ran out of meat and only gave us cheese empanadas. We were told that the pictures would be $20 USD, but they charged us $50. Our guide was great and the drivers were great. Just felt like there was some misleading advertisement with the experience.
Thanks for sharing your experience. We’re glad you enjoyed the zip lines and our team’s effort, but we’re truly sorry for the issues with timing, food, and photo pricing. We’ll review these points to avoid misleading info in the future. Your feedback helps us improve—thank you for letting us know.
Everything was really fun! We were late getting started and didn’t end up getting to go horse back riding. When our group and my family were all on the bus about to go back to our resort, they pretty much made to sign a form saying we can’t any kind of partial refund for not getting to do horse back riding that we paid for. They didn’t really leave us much of a choice but to sign. Everything was great but that kind of made us a little salty.
Thank you for sharing your experience with us. We’re so glad you enjoyed the tour overall, and we’re truly sorry for the disappointment regarding the horseback riding and the way it was managed. We’ll make sure to review this with our team to improve, and we truly hope to welcome you back for a smoother experience
Good combo of activities done, CJ was a great guide very nice and informative with explaining how things go. He was friendly and easy to talk to.
We love knowing you enjoyed the activities and felt supported by CJ throughout the tour. He’s a key part of our family, and your kind words mean a lot to all of us. Thank you for sharing your experience! 🌟
This experience was average, nothing more, nothing less. However the amount of time they have to expect to spend is quoted at significantly less, a below average quote by far. We were supposed to do horses, but at already 6.5 hours being there, just wanted to get home. We went back with an earlier group and still was 2 hours over the quoted time. The group I was in had 16 people. Way too much for one group, which of course makes the timing stretch long for each person to zip line and for the whole tour to go through the cycles. This should have easily been quoted for 7.5 hours. The cenote is smaller and has a lot of people in it at once, so we decided to skip ours out of preference of not being lumped with so many others in a small area. The food was ok, rice, beans and a little bit dried quesadillas with salsa. This was average, you do get what you paid for and everyone is friendly, but don't expect bells and whistles.
Thank you for your feedback. We’re sorry the tour ran longer than expected and that you missed the horseback riding. We’ll review our timing and group sizes to improve future experiences. We appreciate your kind words about our team and hope to welcome you back for a smoother, more memorable adventure.
We had soooo much fun on this excursion. Sergio was our guide and he was absolutely amazing. Overall the experience was a 10/10. My favorite part was the cenote swimming. It was BEAUTIFUL! I have to add the only downside to this was that Viator says they offer hotel pick up and they ask you to put in your pickup location, however they do not. They will text you prior to pick up with a meeting point and you’re responsible for getting yourself to the meeting point to be picked up.
Dear Erica, thank you so much for your glowing 5-star review! We’re thrilled you had such a fun time with Sergio—he truly loves making each tour special. We couldn’t agree more that the cenote is breathtaking, and we’re happy it was your favorite part. We appreciate your note about the pick-up information and will work on making this detail clearer for future guests. We hope to welcome you back for another amazing adventure soon!
I was already feeling unwell the morning of the tour, but since cancellations within 24 hours aren’t refunded, I decided to push through. Some of the people from my group were smoking marijuana during the ride to the cenote. Once we arrived, we had a quick briefing and then rode quads in a single file along a very dusty road. If you do decide to go, bring large glasses and a bandana otherwise, you’ll be eating dust. We stayed on a line and breaking constantly . The person behind me crashed into me twice, and one quad in front of us broke down, Next came the Mayan ceremony which was supposed to be a meaningful cultural moment. Some of the group left halfway through. Then we went to the zip line a short, fully supported drop into the water. Not what I’d call “adrenaline-inducing.” While waiting, I saw the previous group on horseback being led down the same dusty road, not a jungle like the description sais, the horses were literally pulled by guides on a rope, which felt a bit sad. By that point, I decided to leave early with the previous group, and I never even made it into the cenote. After more than 2.5 hours, I had experienced neither immersion in Mayan culture nor a genuine adventure in the jungle. Not recommended. This felt more like a tourist trap than an authentic experience.
We’re very sorry to hear that your experience did not meet your expectations, and we understand how you felt during the tour. We take your comments very seriously and are working to improve aspects such as safety, cultural respect, and activity quality. It’s a real shame you missed the cenote, as it’s truly the highlight of our experience. Our goal is to offer authentic and memorable moments, and we’ll keep working to do better. Thank you for sharing your feedback.
our guide víctor and the entire team we’re so wonderful and attentive! everything was such a blast and everyone had a smile on their face and made the experience incredible. we would love to come again. definitely a 15/10 experience:)
Thank you for the fantastic review! We’re so happy to hear that Víctor and the team made your day unforgettable. It means a lot to know you felt so welcomed and had such a great time. A 15/10 experience is exactly what we aim for—can’t wait to have you back for more fun!
It was truly the best day ever! I couldn’t stop saying that throughout! Our tour guide Sergio was a mix of funny, attentive, and educated! I learned so much and also had a great time! This experience felt divinely orchestrated by God and it was so nice to connect with my adventure side. As a solo traveler, I did not feel alone. I connected with great people. All of the staff were wonderful. An awesome time, can’t wait to come back with family. We even had a Mayan lunch at the end of the trip! Have a nice breakfast with some protein cause you’ll be active all morning & afternoon! I made it off some cranberry and nut trail mix. You’ll be fine! Hope you have the best time!
Thank you so much for this beautiful review! We’re honored to have been part of such a special day for you. It’s wonderful to hear that Sergio made your experience both fun and meaningful, and that you felt connected and welcomed as a solo traveler. We’re thrilled you embraced your adventurous side and enjoyed the activities, the Mayan lunch, and the company. We can’t wait to welcome you back with your family for another unforgettable experience.
Went with a large group and ahhhhh sooooo fun! Make sure to have something for the dust (sunglasses/face mask) while driving atvs but ahhhhh the cenote was beautiful!!!
Thank you for your great 5 star review! We’re so happy to hear you had a blast with your group. The best way to enjoy to the fullest all the activities is with lots of friends! Great tip about the dust—ATV rides can get messy, but they’re all part of the fun! And yes, the cenote is such a stunning highlight, we love that you love it. We hope to see you soon for another unforgettable adventure!
I recommend booking and experiencing this! This is my second time and still can’t get enough. Went with my husbands and my friends and ahhhhh soooo much fun! The cenote at the end is beautiful
Thank you so much for your amazing 5 star review! We’re thrilled to hear this was your second time with us and that you had just as much fun. It means a lot that you brought more friends along to share the experience. The cenote is truly a beautiful way to end the day—so glad you enjoyed it! We can’t wait to welcome you back for round three!



