London Big Bus Hop-On Hop-Off Tour with Optional River Cruise
Description
Discover London your way with a hop-on hop-off bus tour, plus a Thames River cruise included with selected tickets. Pass iconic sights including the London Eye, Buckingham Palace, Westminster Abbey and Big Ben while enjoying entertaining commentary on London’s history and culture. Your ticket gives access to three routes. The Red Route covers major landmarks such as Big Ben, the Houses of Parliament, the London Eye and St Paul’s Cathedral. The Blue Route travels from Kensington Palace to the Tower of London, stopping near Harrods, the Natural History Museum and Notting Hill. The Green Route connects King’s Cross and St Pancras with Covent Garden via the British Museum. Choose a 24-hour or 48-hour ticket to enjoy the Thames River cruise. 48-hour tickets also include live guided walking tours in English: the Royal Walk, Jack the Ripper Walk and Harry Potter Walking Tour. Upgrade to include the Panoramic Evening Tour for stunning night-time views of London.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Your ticket’s validity period begins from the date and time it is activated.
- Buses are all equipped with ramps for wheelchairs or strollers
- Activate your mobile voucher or QR at any of the designated Big Bus stops
- Infants aged 3 and under travel free of charge and do not require a ticket
- 1-Day Ticket does NOT include a River Cruise.
- Please note that Stop 1 – Green Park is currently affected by a long-term closure of the main bus stand. While the Blue and Red Tours will continue to pass through this stop, boarding is impacted. As a result, the Red Tour now starts and ends at Stop 2 – Hard Rock. Customers are advised to board from this location.
- If you purchased a 48-hour ticket, 3 walking tours are included. Meet your guide at the Big Bus Stop listed below and have your printed or digital ticket ready. Please arrive 15 minutes before departure. All tours are live guided and conducted in English only. Tours last approximately 1.5–2 hours. Royal Walk – 10:00 | Stop #8 Trafalgar Square Jack the Ripper Walk – 13:00 | Stop #19 Tower of London Harry Potter Walking Tour – 16:00 | Stop #21 Westminster Pier
- Download the Big Bus Tours app to access and activate your ticket, track buses in real time, and board easily using your mobile ticket.
Reviews(11,146)
The bus driver was very helpful. The narrative was good. Just be aware of where you are before 6:00 when service stops. Can be a little frustrating.
Kevin is a wealth of knowledge and kept us in all the best spots at prime time! Fantastic!
Fantastic tour. Impressed with the walking tour done by Emma for the Harry Potter tour and Kevin for the Royal Changing of the Guards tour. Very knowledgeable guides
The red route was fabulous but a long day. We did not attempt to do green ir blue routes..too many places to see
Hi, Thank you so much for your review! We are thrilled to hear that you had a fabulous time exploring the Red Route. There is certainly so much to see, and we completely understand how full a day of sightseeing can be! We hope you enjoyed every moment of your trip, and whenever you visit us again, our Green and Blue routes will be ready and waiting for you to explore at your own pace. Best regards, Mihaela@BigBusToursTeam
Too many people for too few buses! Missed several sights due to construction. We rode for 2 stops and got OFF. Horrendous experience!
Hi, Sandy, Thank you for sharing your feedback with us. We are deeply sorry to hear about your experience and sincerely apologize for the long wait times, bus capacity issues, and disruptions caused by local road construction. Providing a smooth and enjoyable tour is our top priority, and it is disappointing to learn that we fell short during your visit. We would like to look into this further and address your experience directly. Please contact our support team through our official Contact Form at https://www.bigbustours.com/contact-us with your booking details so we can review your case. Thank you for bringing this to our attention, and we hope to have the opportunity to assist you further. Best regards, Mihaela@BigBusToursTeam
The Big Bus is a good way to get around London. I especially liked the included River Cruise. That let you see so much from the river. The commentary was also good and informative.
Hi there! Thank you for your review! We're delighted to hear that you enjoyed using Big Bus to explore London and that the included River Cruise was a highlight of your experience. It's wonderful to know that you found the river views and onboard commentary informative and enjoyable. We appreciate your feedback and hope to welcome you back on another tour soon! 😊Daniel@BigBusTours
My husband and I had a great time on the bus. We enjoyed getting on and off & loved seeing and hearing about the sights of London.
Thank you for your wonderful review! We're delighted to hear that you and your husband had a great time exploring London with us. The hop-on hop-off experience is a fantastic way to discover the city's iconic landmarks at your own pace, and we're glad you enjoyed both the sightseeing and the informative commentary. We appreciate your feedback and hope to welcome you aboard again on your next visit to London! 😊 Daniel@BigBusTours
Totally unorganized. They kept kicking people off the bus to make up for time. Shut down early and forced people off the bus. Worst hop on hop off experience of any city or company I’ve been on. Badly executed
The bus was good and on time. There are a ton of different busses so pay attention so you get on the right one. My rating more so comes from the audio. There is so much history in London to learn about, it is sad the limited amount of audio there really is. When you come to a stop it just changes to music for 3 or 4 minutes. When traveling it will only tell you about a building here or there. Then dead space audio again. They really need to improve the information provided and provide a really informative and educational tour "guide" in the audio. Again, the busses were great, the audio is very limited in value.
Terrible service and zero customer support – Avoid Big Bus and Booking.com I had an incredibly frustrating experience with Big Bus London, booked through Booking.com. They failed to deliver the service promised and have refused to issue a refund. * The Issue: While using the Blue Line, we hopped off at Stop 36 (Gloucester Road). We returned to the stop at 3:45 PM and waited for over an hour. The bus never arrived. Because we were trying to reach Tower Hill before the Tower Bridge walking tour closed at 5:00 PM, we had to give up and take the subway instead. * The Customer Service Loop: I tried messaging Big Bus immediately through their app, but received no reply. When I finally reached them via email, they offered me some vouchers. I insisted for the refund and then they stopped helping and asked me and told me to contact Booking.com since I purchased the ticket through them. Booking.com was equally useless, acting only as a middleman passing messages back and forth with no actual resolution. Instead of a refund, they offered a "Discover Ticket" for other cities, which is useless to me. * On-Board Experience: The buses are outdated, and the drivers seemed highly stressed, annoyed, and unwelcoming. As overseas visitors, we spent our limited vacation time waiting on a curb instead of enjoying the city. This felt like a complete exploitation of tourists. Save your money and use public transit instead.
