Lisbon Private Transfers: Airport, Cruise, Hotel, City Transfers.
Description
Premier, private, and professional transportation services for travelers passing through Lisbon Humberto Delgado International Airport (LIS), Lisbon Cruise Terminal, or simple city transfers. Designed to remove the stress of navigating a new city, the service ensures a seamless, door-to-door experience from the moment you land. Key Features & Services: Private Airport Transfers: Dedicated vehicles for both arrivals and departures, ensuring privacy and comfort. Personalized Meet-and-Greet: Professional drivers wait directly inside the terminal, holding a sign with your name for immediate identification. Stress-Free Experience: Services include luggage assistance and direct transport to your hotel or desired destination, avoiding public transport or taxi queues. Flight Tracking: Services often include flight monitoring to adjust for delays, ensuring a driver is ready upon arrival. Looking to pair your private transfer with a private tour? Contact the supplier directly.
Tour Options
Highlights
What's included
Pickup Locations & Times
Your Pickup Instructions: From the Airport: Your driver will be waiting with a name sign inside the arrival terminal. Complimentary waiting time is up to 60 minutes. From the Cruise Terminal: Meet your driver at the designated Passenger Pickup zone. He or she will be holding a sign with your name or group name. From All Other Locations: Please be at your designated Passenger Pickup zone at least 10 minutes prior to your scheduled time. On the Day of Travel - Stay Connected: Your driver will contact you directly. Please ensure your phone is powered on and able to receive calls and texts. Contact the Operator: Do not use the Viator platform to message the driver or Transfer Operator. For the fastest service, reach out to them directly. (WhatsApp is perfectly fine to use!).
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
- By booking a transfer or tour with Operator, you (the "Guest") agree to the following terms and conditions.
- Responsibility for Communication: The Guest is responsible for notifying the Transfer Operator of any flight delays, changes, or unforeseen delays in their arrival immediately.
- Waiting Time: After the allocated waiting time, if no contact is made with the party, the Transfer Operator reserves the right to record the trip as a "No-Show" by the Guest. No-Show are Not Refundable.
- Like to pair a private tour with your transfer? Our tours includes pickup and drop-off at your chosen location. When you pair a tour with your booked transfer, we will credit you for the paid transfer.
- No Cash Payments: Drivers are not allowed to collect payments onboard, with the exception of tips/gratuities.
- Direct Payments: Any cash or other form of payment made directly to the driver will be considered a tip/gratuity and is not counted towards the booking fare.
- Liability Limitation: RapidShuttle is not responsible for any items left in the vehicles.
- Guest Responsibility: It is the Guest’s responsibility to ensure they have all their belongings upon exiting the vehicle.
- Standard Allowance: Each traveler is allowed a maximum of one (1) medium checked bag (up to 50lbs/23kg) and one (1) carry-on bag.
- Oversized/Excessive Luggage: Large/extra-large checked bags, surfboards, golf clubs, or bikes may have restrictions. Please inquire with the Transfer/Tour operator before travel to confirm if excess luggage is acceptable.
- Fees: Extra fees may apply for oversized or additional luggage.
- Accommodations: Collapsible wheelchairs/scooters with removable wheels can be accommodated, provided the Guest(s) is/are accompanied by someone who can assist them with boarding, disembarking, and disassembling/assembling the mobility device.
- Capacity Restrictions: Wheelchairs/scooters may not fit in vehicles designated for 1-2 Passengers (Sedan) or 3-4 Passengers (Minivan).
- Guest Responsibility: It is the Guest’s responsibility to ensure their mobility device fits in the selected vehicle.
- Driver Liability: Due to liability restrictions, the driver is not allowed to assist in the disassembly/assembly of the wheelchair/scooter, nor assist the Guest(s) in boarding or off-boarding the vehicle.
- Accessibility Note: The Transfer Operators vehicles are not equipped to provide specialized Access/ADA services.
- Incompatibility: If the wheelchair/scooter cannot fit in the luggage compartment, or the Guest(s) cannot board the selected vehicle, RapidShuttle will do its best to find an alternative service for the Guest(s) at their own cost. These costs will be in addition to the initial reservation cost.
- Service Substitution: Due to unforeseen events (road conditions, mechanical failures, overbookings), RapidShuttle reserves the right to use trusted affiliates to ensure on-time service at no extra cost to you. The substitute service will be equal to or better than the booked. Necessary traveler info (name, phone, flight/pickup details) will be shared with the partner.
- Child Safety: Passengers are responsible for appropriate safety gear. Child/booster seats are available upon request for an additional fee.
- Extra Waiting Times Fees (upon request): $15.00 per every 15 minutes payable to driver directly.
- Pickup Instructions: Upon arrival, proceed to the designated passenger pickup zone at the terminal curbside. Call (do not text/email) the driver directly if contact info was provided; otherwise, call the company dispatcher.
- Notice: On the day of travel, contact your driver or the Transfer Operator directly. Do not use Viator platform for contact.
- Drivers: All drivers speak English and Portuguese. Bilingual drivers can be requested but are not guaranteed.
Reviews(17)
Excellent transfer service! Our driver was very easy to find as soon as we exited the Cruise Terminal. He was standing holding a sign with our name clearly visible and a welcoming smile. He delivered us safely to our airport terminal and helped us with our luggage. We couldn’t ask for better service than we received. I highly recommend this service!
Dear Deborah, Thank you for taking the time to share your experience with our Private Transfer service in Lisbon, Portugal. We are thrilled that you chose RapidShuttle Tours and Transfers and that you enjoyed a positive experience with us.We hope to see you again in the near future in one of our markets across Europe and the United States. Warm regards, Caroline T. Guest Experience Services RapidShuttle Tours and Transfers
Double confirm pick up time. Our driver was given the wrong time to pick us up by his office which caused us to arrive at airport later than we planned
Hello Carol, Thank you for choosing Rapid Shuttle Tours and Transfers for your private transfer in Lisbon. I sincerely apologize for the mix-up with your pickup time and appreciate you sharing your feedback. I’ve notified our Lisbon office to ensure better communication moving forward. Warm regards, Caroline T. Guest Experience Services. RapidShuttle Tours and Transfers.
Driver was right on time and very helpful. He texted when he was on his way and made sure we knew exactly where he was picking us up. Thank you!
Hello Colleen, Thank you for trusting Rapid Shuttle Tours and Transfers with your private transfer in Lisbon. We are so glad you had a positive experience with your driver! We truly appreciate you taking the time to share your kind words with our team. Warm regards, Caroline T. Guest Experience Services. RapidShuttle Tours and Transfers.
On time! Personable and professional. Our driver kept us informed about his and our arrival times prior to our pickup.
Hello Aracely, Thank you for choosing Rapid Shuttle Tours and Transfers for your private transfer in Lisbon, Portugal! We are absolutely delighted that you had such a positive experience with your driver.Thank you so much for taking the time to share your feedback with our team. We hope to welcome you back to Portugal again soon! warm regards, Caroline T. Guest Experience Services. RapidShuttle Tours and Transfers.
I was impressed with the communication they sent me several follow ups on my time and day to be sure nothing has changed. The driver was courteous pleasant, and also called a couple of times prior to picking us up. The service. Customer service was great.
Hello Denise, Thank you for choosing RapidShuttle Tours and Transfers for your private transfers in Lisbon, Portugal. We truly appreciate you taking the time to share your experience with us! We are so glad to hear that you had a positive experience, and we hope to welcome you back again in the near future. Until then, safe travels! Best regards, The RapidShuttle Team.
Our driver was excellent. We flew into Lisbon, Portugal airport which has the worst system for foreign passengers to enter the country. They have electronic machines that should work but are in clusters of 6-8 machines spread out over a great distance. No personnel to assist or tell people to keep walking to the next bank of machines. All machines went offline and NO ONE around to direct a huge plane full of people. Then when machine came back online only about 50% of people would get approved. After all this, we had to join a LONG LINE of passengers to go through a regular passport check. The whole process took us 3 hours and our driver waited for us!! He was so courteous and helpful. He apologized to us and was still smiling after waiting all that time.
Hello Lillian, My name is Lidia from RapidShuttle Tours and Transfers. I am so sorry to hear about your stressful immigration experience at Lisbon Humberto Delgado Airport caused by the Airport system and management. We have heard similar feedback from other passengers, and our local office in Lisbon has submitted several complaints not only to the airport authorities but also to the Portuguese Department of Tourism. I am glad that your RapidShuttle driver was there for you, and that you were greeted with a smile after the ordeal you went through. We hope this unfortunate experience with the airport's processes will not stop you from enjoying the very best Portugal has to offer. Warm regards, Lidia S. Guest Experience Services. RapidShuttle Tours and Transfers.
She was very communicative, punctual helpfulness. She talked all the way to the airport and gave us so much information. Wish we had met her before getting to Lisbon. I would highly recommend her and Viator to anybody.!!
Hello Rachel! Thank you for trust RapidShuttle Tours and Transfers with your private transfers in Lisbon, Portugal. We are glad that you had a great experience with your driver, and hope to see you again in one of our markets. Warm regards, Lidia S. Guest Experience Services. RapidShuttle Tours and Transfers.
Great communication and friendly helpful service ………………………………………………………………………………….:::::;;;;;;;;;;;;;;;;
Hello Rachel! Thank you for choosing RapidShuttle Tours and Transfers for your private transfers in Lisbon, Portugal. We are pleased that you had a great experience with your driver, and our staff. We hope to see you in a near future. Warm regards, Lidia S. Guest Experience Services. RapidShuttle Tours and Transfers.
Excellent driver, clean & comfortable large executive van, friendly & punctual service. A bit pricey but reliable.
Hello Rob! Thank you for choosing RapidShuttle for your private transfers in Lisbon, Portugal. We are very happy that you had a great experience with our services, and hope to see you again in a near future in one of our markets across the United States of America, or Europe. Warm regards, Lidia S. Guest Experience Services. RapidShuttle Tours and Transfers.
The driver was Friendly, polite and courteous. Got us to the port on time and safely. The car was comfortable.
Hello Billie! Thank you for choosing RapidShuttle Tours and Transfers for your private transfer. And, thank you also for taking the time to share your positive experience. Your feedback is a great tool for us to always improve our services, an products. Warm regards, Lidia S. Guest Experience Services. RapidShuttle Tours and Transfers.
