Chichén Itzá, Cenote and Valladolid with Lunch and transportation.

It was extremely hot. One person fainted in Chechen Itza. I had an accident at the cenote and had lesions to my hip, hand and wrist. Someone was on site to disinfect and wrap some cuts. When filing the report with Selva Maya staff, they stated that previous accidents took place in the same place before. I slipped on the stairs and keep rolling down on the man made concrete stairs even with preventive water shoes.

There were hidden fees of $70 per person on top of what was already paid. ALOT of scammy sales occuring during the bus trip they took pictures without consent and then tried to sell them back to you on a bottle of liquor.

Great trip, well organised! Roberto is best guide in whole Mexico 🇲🇽 Himena makes the best tequilas! Greetings

At the rate of $600 plus dollars for 3 adults 2 kids I wouldn't recommend. The rate you get for booking there is an additional rate per person to get on bus due to their outsourcing which is equal to the booking rate.This particular group was a bit unorganized and don't communicate with the personal they hire to do actual tour. It's not actual them, they out source. There are much better options out there, Keep looking

For barely 2 hours at the main site you will first spent over 2.5 hours collecting people from all over the region, then be given a history lesson/sales pitch on the bus, then taken to a "mayan store" where you will be forces to sit through more sales pitches from "teachers and head teachers" at the local school who also happen to be sales people at the store all day, this is also where you will have lunch where they try and sell you more fake overpriced "cultural" trinkets, then you will get on the bus again well after midday to finally head to Chichen Itza. But wait, the bus ride there is yet another way to shill you tat, this time local alcohol with a sales pitch from a random man the entire ride there. I am glad I got to see the ancient site, its a shame it took til 1.30pm to get there wasting all morning and putting us there in the absolute hottest part of the day at a site where there is no natural shade...because taking us there earlier would mean cutting out trying to force us to buy tacky souvenirs which they guilt you about being "culturally significant". After this is the cenote, again, lot of stores trying to sell you things, bus was already running late by this point, if you want to swim - you'll have to pay more. Then finally a stop on Valladolid, not to learn about the history but so they can try and force you into one last shop to buy cheap chocolate. We didnt leave the town til 7pm, and didnt get back to Playa til.10.30. Was supposed to.leave at 7am and didn't til well past 8.30 (where they made us walk from one meeting point to another). So also terrible time mamagment throughout the day, combined with wasting time trying to harrass and guilt you into buying things no one wants.

Our guide Orlando was fantastic. So much knowledge and a love for the Maya people. One must see Chichen Itza at least once in their life. It is a long day, but it was worth it.

We loved the sites of Chichen Itza and swimming in the cenote. On the other hand, the guide on the bus spoke too quickly and mixed Spanish and English in his sentences, so for non-English speakers, it was not easy to follow the explanations. Fortunately, we had an English-speaking guide who spoke more slowly and clearly for the visit to the site of Chichen Itza! It's a pity that we only had 20 minutes to stop in Valladolid, which was too short to wander through the streets... so we only had time to stay in the park and take a few photos around the park...

This is a very long day. A lot of time on the bus especially towards the end when you have to drop off every passenger back to multiple resorts. Overall, this was a very incredible experience though! The first stop is at a Mayan store where they're trying to sell you items that are egregiously overpriced. I would recommend buying souvenirs at Chichen itza. This is also where you have lunch. The lunch was ok, but not for kids, particularly picky eaters. Pack a lunch for them to eat on the bus. The lunch is included, but beverages have to be purchased, even water. Time spent here was way too long. Next stop is Chichen itza was fantastic! It is very hot there and they want you to rent umbrellas for 5 bucks, but if you're from a hot state like we are in Texas, it's not a big deal. There are several vendors there trying to sell you souvenirs. I bought a few and enjoyed negotiating prices with them, lol. The pyramid and ball court were very impressive! Our tour guide, Gonzalo, was amazing! He's very knowledgeable and hysterically funny! This site is a must do! Next stop, the cenote! This was a blast! Time here was only about an hour, but between getting ready and heading down there it's about a half hour. I wish we had more time there, but was awesome nonetheless! At this point, it felt like it was time to return to the resort, but we had one more stop in a city. In my opinion, this could have been skipped in favor of more time in the cenote. Nothing special about this stop. After that it was time to take the long ride home. This excursion states it's twelve hours, however, we were picked up at 7:45 and didn't return to our resort until 11pm. So don't make dinner plans at the resort. Luckily there's a burger place at our resort that stays open until 1am. Overall, this was worth it! We truly enjoyed this and it felt like an adventure! Things to know: You will be charged about 50 US bucks per person for the Chichen itza entrance fee and some taxes before you board the bus! This is not included in the viator price. There is a lot of things trying to be sold to you almost the whole time, just pick what you want if anything. The vendors only take cash at Chichen itza. Life vests are 5 US dollars per person and are mandatory to swim in the cenote. Drinks are not included in the lunch and outside food is not permitted. If you bring something, you'll have to eat on the bus. They do stop for bathroom breaks at a convenience/ grocery store which is large. You can buy snacks here too. This place takes tap to pay so no need to bring your wallet if your phone is set for this. In closing, I would say that they should spend less time at the first stop, more time at the cenote, and cut out the last stop. The guides and staff during this excursion were fantastic and worth tipping! I love these people! Would highly recommend this trip even though it's all day!

This was a whole day experience and it was amazing. We were with Jose Luis and he was a super engaged tour guide abd shared tons of information about the Mayan culture. Other than the hotel pickups taking quite a long time because it was a big tour bus, the actual activities were great. The cenote was absolutely stunning and of course Chichen Itza was breathtaking. It was a great value for the admission fee and we had a blast.

it was fun but i hated the stop they made at the store that was like an hour of just standing around, other than that the experience was great