ATV, Zipline and Cenote at Extreme Adventuring with Tulum Pickup

Bad experience. I’ve been to Mexico three times and made several excursions, but this one was undoubtedly the worst of all. From the beginning we felt that the goal was to try to sell us everything and something else. Upon arrival, we were told that it was mandatory to buy water shoes because it was not allowed to enter the cenote barefoot or with shoes. When we arrived at the cenote, we saw several people barefoot and in shoes, without any problem. We were also informed that we were not allowed to carry mobile phones for the activity. Later we realized that many people had taken their phones normally. We feel deceived several times throughout the day. The activity is sold as a 4-bike experience, but in reality we walked about 10 minutes on low-quality bikes. They also announce that two people can ride the same bike, but the bikes are too small for that. The rules seemed to change according to the convenience of the organization and were not the same for everyone. We spent most of the time in the tiroles, when the main reason why we chose this tour was precisely the bike 4 experience. The cenote was also a big disappointment: small, little cared for and with the water pretty dirty. At the end of the activity we were still taken to a restaurant, where we had to wait about an hour for the transport back to the hotel. There was a feeling that this stop only served to encourage customers to spend more money on food and drinks. Worst of all was the attitude of our guide, Humberto. After the motorcycle activity, I asked for a place to clean the mud and the answer was extremely rude. He told me there were no showers and that if he wanted to take a bath, he would go to my country. An unacceptable attitude for someone who works with tourists. I do not recommend this tour nor 1%. It was a waste of time and money. There are many fantastic experiences in Mexico, but this is not one of them. Avoid.

The concept of the experience was fantastic, but the time allocated for each activity was a major letdown. Even though the snorkeling was canceled due to inclement weather, which should have provided more time for other activities, it felt rushed. I traveled with a group and was offered an upgrade for our group for an additional fee. This upgrade included the cenote to ourselves and lunch. However, each activity felt more like a rushed photo session. When I checked the timestamps of the photos they sold to us, each activity only lasted about 20 minutes. The ATVs were for one person, but they assigned two adults on each. All the ladies were practically sitting on the metal rack and burning their legs with the heat of the motor. I was eagerly anticipating the time at the cenote, but most of us were only able to jump one time before we were called for lunch. Then, they didn’t allow us to jump one last time. It was a very disappointing experience. The tequila tasting session felt longer. I reached out to customer service, they were initially responsive and were going to look into it. However, then they completely ignored us. I must admit that being with family and friends made the experience worthwhile, and the pictures were nice. However, as a tourist on vacation, you can easily be tricked into leaving your money there due to the constant rushing from one activity to the next. They know that it’s good business for them, but a really good business is one that benefits both sides, not just one.

I definitely recommend Extreme Adventuring for any activities you want to do when in cancun. They ensure safety, personalization, and trust worthy team at Extreme Adventuring. Alan was our group’s guide, and he was so extremely fun and made us comfortable and at ease! I really enjoyed all the activities and my kids loved the activities too! We will definitely book more activities when we come back to Cancun in future. Big Shout Out to Alan and team!!

Best experience ever staff was amazing, moto moto was a great Staff and Guide, highly recommend

Chilli and Omar the best guides

Everything perfect, the spectacular experience and our guide Omar the best.

Very good activity we had a great time the monitors are all very good and for me personally Alejandro's treatment has been impeccable has been super vigilant all the time about us and how we were

Ended up on a solo adventure as by brother in law ended up in hospital so even though I couldn't share this experience it turned out to be excellent. Started out with the cenote first, it's was not as hot as I would prefer for a swim but ziplining into the cenote was really fun. The zipline course was really good, very easy with great explanations. Loved Ziplining through the jungle . The ATV riding was awesome.. itvrained the day before so not only was it not dusty but there were a ton of puddles to rip through and get good and splashed . Would definitely recommend this for a day of fun. Staff was friendly and knowledgeable.

I recommend everyone who visits Cancun books this excursion. Book a shuttle with MTS and you’ll book everything else through them at your hotel. We had a guide named Edgar, who was amazing. He explained everything in detail and it helped out a lot because we weren’t sure where to go. Huge thank you to Edgar and extreme for the experience!

My experience was GREAT!!!! Omar was the host and he was really nice. He explained everything well and made me feel so comfortable. Thankyouuuu