Privat transfer till eller från Florens flygplats, station och hotell
Beskrivning
Tjänstehöjdpunkter : Premium flygplatstransfer till konkurrenskraftiga priser Dörr-till-dörr-service mellan flygplats och stadslägen Flygövervakning ingår för att säkerställa snabb upphämtning Gratis funktioner : Generös väntetidsersättning: 60 minuter för flygplatshämtningar 15 minuter för upphämtning på hotell/station Bekvämligheter i bilen: Vatten på flaska Telefonladdningsanläggningar Lokala tips och rekommendationer från kunniga förare Flexibla bokningsvillkor : Gratis avbokning fram till 24 timmar före upphämtning Reseändringar utan extra kostnad (i mån av tillgång) Kundsupport dygnet runt Driver Service : Professionella, erfarna chaufförer Bekräftelse av destination Ingen kö behövs - hoppa över taxilinjerna
Turalternativ
Höjdpunkter
Vad som ingår
Upphämtningsplatser och tider
Hämtning på flygplatsen : Amerigo Vespucci flygplats (FLR) upphämtningsområde för passagerare. Vänligen informera ditt ankomstflygnummer och beräknad ankomsttid, samt destinationsadressen eller hotellet. Stationshämtning: Santa Maria Novella Stations upphämtningsområde för passagerare. Vänligen informera din ankomst Tågnummer och beräknad ankomsttid, samt destinationsadress eller hotell. Hämtning på hotellet : Vänligen vänta i hotellets lobby/reception från 10 minuter innan din planerade upphämtningstid. Vänligen ange adress eller hotell för att möta föraren vid avresan samt din upphämtningstid. Kundtjänst Hjälp : Om du inte kan nå din chaufför innan din transfer, vänligen kontakta vår hjälplinje på + 44 1174714094 för omedelbar hjälp. 1. Välj resdatum och antal passagerare. 2. Välj det alternativ som bäst passar dina behov. 3. Fortsätt till kassan och fyll i alla nödvändiga uppgifter. 4. Om du har några frågor om din bokning är du välkommen att kontakta oss.
Resenärers betyg
Viktig information
- Spädbarn måste sitta i knät på en vuxen
- Servicedjur tillåtna
- Kollektivtrafiksalternativ finns i närheten
- Spädbarn och små barn kan åka i barnvagn eller sittvagn
- Alla områden och ytor är rullstolsanpassade
- Transportalternativ är rullstolsanpassade
- Anpassat för rullstol
- Lämplig för alla fysiska konditionsnivåer
Recensioner(17)
The driver never showed up. The tour company told us they couldn’t reach the driver, and tried blaming cell service. Driver’s number didn’t work when I tried calling, tour operator hung up on us. 20 minutes after our pick up time, went had to find alternate transportation to not miss our flight. Terrible experience. Would not recommend.
Our driver Max was on time and got us to our destination in a timely manner.
Thank you for your 5-star review! We're delighted to hear that Max provided a punctual and smooth transfer to your destination. We truly appreciate your kind feedback and are pleased that your journey was comfortable and hassle-free. We look forward to serving you again on your next trip. Safe travels!
I arranged this private transfer for my family upon arrival in Florence, Italy. Excited about our family vacation to celebrate my father’s 90th birthday, I wanted to make sure we had top notch transportation arrangements after traveling all night from the US. Before leaving I made contact several times to make sure the driver had my arrival information and there wouldn’t be any issues. I also picked this company because of the advertising of English speaking drivers. After our arrival, there was no one there to pick us up at the airport. After contacting the company via What’s app, the dispatcher tells me the driver’s name and contact, which is different than originally sent, and that she is on the way. The driver assigned did not speak English and could only send her location via gps, after waiting over an hour she shows up on foot and requires us to walk around the block with our luggage and my 90 year old father in 97 degree heat. The van was old the AC did not reach the back and looked nothing like was advertised. I spent a lot of money for comfort for my family and would have been better off getting a taxi ! I expressed my dissatisfaction and asked for compensation and was ignored with no response via What’s app. Please do not patronize this company.
The driver was 20 minutes late. I tried to call and text, but didn’t get an answer. My daughters had to hire an Uber to get to the airport on time. When the driver finally showed up, I asked him to take my husband and I to the train station but he wouldn’t. I hope they refund my payment.
We’re truly sorry for the delay and the lack of response during your transfer. This is not the level of service we aim to provide. Please share your booking details at info@rydeu.com so we can investigate and assist with your refund request. Best regards, Rydeu Customer Support
Driver was on time and personable. Really nice ride! I always try to use a driver rather than Uber. Much nicer experience.
Thank you for your 5-star review! We're glad you enjoyed the ride and appreciated the timely and friendly service. It means a lot to hear you prefer us for a smoother experience. Looking forward to serving you again! Best regards, Rydeu Customer Support
Didn’t come to address, had to walk a few blocks to get to him. Which was highly inconvenient at 4am.
We apologize for the inconvenience caused during your pick-up, especially at such an early hour. Please share your booking details at info@rydeu.com so we can review this and work on improving our service. Thank you for your feedback. Best regards, Rydeu Customer Support
Outstanding service from Florence airport to hotel. We arrived to rainy weather. Driver was waiting with umbrellas, and brought the van to the exit door to pick us up. Then got out and walked with us to find the hotel entrance in an area where cars are not allowed. Would definitely use this service again.
BEWARE SCAM 0-5 a scam will take your deposit and you’ll have to dispute with bank BEWARE SCAM Do not use at all the company doesn’t even operate in Italy
That was my first trip abroad, and I struggled with the language. However, the services I booked through them made me feel at ease as they communicated with me in my native language, which was very helpful.
Loved it! Driver was waiting for us when we arrived Helped with our luggage. Very professional Highly recommend
