Heldags Franschhoek Hop On Hop Off Wine Tram Tour från Kapstaden

I can’t fault our day out! It was so well organised, staff were on hand to answer any questions and give us recommendations based on our circumstances. I was also very impressed with the level of service in that we were originally booked to do the trip on the Sunday but our daughter had been very ill the night before and we didn’t think we could get her on the coach and tram for the day, I emailed and the team came back pretty much straight away and offered to change it to the Monday. It was all so easy and we really appreciated this as we would simply not have enjoyed the Sunday as much had we not been able to change so I thank you for your flexibility and also the speedy responses, it honestly helped make our trip that much more care free and enjoyable. The wineries we visited were all well presented and you had a wide selection, my 11 year old thinks she got treated like a queen with the kiddie options also! Thank you so much, we have recommended this day to anyone who hasn’t yet been.

Amazing experience with Ashley , Jona and the tea.

Brilliant experience from start to finish, we chose the blue line and it was perfect, everything was really well explained on the day with pick up times from vineyards etc. very smooth journey to and from Cape Town, would definitely recommend

If I’m honest I found some of this day a little confusing, but overall we had a great time. The first confusion was being issued a ticket for the Green line when we had booked for the Blue line - still not sure what happened here as we just decided to go with the flow as we weren’t too fussed. But not sure why that happened. The second confusion was around the timing for trams and pick ups. You only get an hour at each stop - but once you get off the tram you have to take a bus anyway (our first stop for around 7/8 mins journey) which really eats in to your time. A big group went to the first stop from the tram and so service was slower and we had to wait two hours instead. Third confusion was really about the timing overall - we felt like we needed an extra hour or two (and the timetables would have accommodated this) to maximise our time at different estates. In the end we only managed to visit two as we wanted to enjoy where we were, and also the tram as best as we could. Overall we genuinely did have a really great day and the daily specials are excellent value for trying fantastic wine at a super affordable rate. The tram is quite special and a really nice thing to do. They should just really have them timetabled for on the half hour rather than the hour in an ideal world. We would definitely recommend this trip, but would suggest doing some of the bus first options rather than tram first as these will likely be quieter and your service therefore a bit quicker, and let you move on to the next estate so you can experience more than we did! You’ll still get to do the tram but we reckon from our experience this might be more efficient.

So much fun!! The bus and tram rides are short and you can see the country side. Grande Provence is a must! Wished we would have ate lunch here. Do the bus first and then tram!

I came with my 11-year-old son. He enjoyed the child tasting menu at Boschendal (tram) and hanging out by the creek at Allée Bleue (tram bus). Not many places have child tasting menus, so definitely stop at Boschendal if you bring kids.

The company was on time and efficient. We visited 3 wineries I think it would be very hard and rushed to do 5. The tour needed another hour in the region. Overall would go again it was hassle free.

Well organised tour, always best to manage your time well if you intend to visit a number of the vineyards.

Well organized. Friendly staff. Be aware that it’s an hour and a half bus ride each way. Do your homework ahead of time to have a strategy for which places you want to visit and how you’re going to do the timing

I've probably been on over a hundred tours across different countries and this was the first time ever I was refused to be picked up while being on time at the designated stop. There is a GREAT chance YOU WILL MISS your pickup too. Do not underestimate the risk and choose some other tour company! The problem is they send you the bus under a different brand thinking you are somehow supposed to magically figure out it's your bus. They don't call you, they don't message you, they simply leave without you. Moreover, their utterly rude and disgusting support agents will act like it's your fault cause you weren't there on time (we were there on time standing right next to their bus, we simply had no idea it was our bus cause it was branded under a different tour company). DO NOT BELIEVE A WORD they say! We were able to make it to the tour bus by taking an Uber to the other stop but the mood was ruined for the whole day due to rudeness and incompetence we had to face.