City Sightseeing Oxford Hop-On Hop-Off Bus Tour

Dear Frank, Thank you for taking the time to share your feedback about your City Sightseeing Oxford experience. We're delighted to hear that you found our hop-on hop-off bus tour to be a great way to get an overview of the city and plan which attractions to explore in more detail. It's also wonderful to know that you enjoyed the prerecorded commentary and appreciated the flexibility of being able to hop on and off throughout the day. We truly appreciate your recommendation and hope to welcome you back on board the next time you visit Oxford or any other City Sightseeing destination around the world.

Thank you so much for your fantastic review! We're delighted to hear that you had such an enjoyable experience with City Sightseeing Oxford. It's wonderful to know that our team made you feel welcome and well looked after throughout your visit. A special thank you for your kind words about Greg. He'll be thrilled to hear that you enjoyed his entertaining and informative commentary. We love bringing Oxford's rich history to life, and it's great to know that stories about Alice in Wonderland, Harry Potter, and the city's fascinating past helped make your tour both engaging and memorable. Thank you for recommending our tour as a "must do" in Oxford. We truly appreciate your support and hope to welcome you back again on your next visit to our beautiful city! Kind Regards, Sam Trafford - Retail and Tourism Supervisor

Dear Naja, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Our leaflets, website and bus stop information all advise that, while we aim to operate at the advertised frequency throughout the day, journey times can vary depending on traffic conditions and other demands on Oxford's busy road network. Our team always does its best to keep services running as close to schedule as possible. Major delays and route changes are communicated via our website, through the Oxford Bus Company App, and with our City Sightseeing Oxford Drivers and Ticket Sellers, so customers are kept informed. We're also sorry to hear that you experienced commentary that was not synchronised with the route. We would appreciate it if you could email us at info@citysightseeingoxford.com with details of the bus you travelled on and the stops or locations where you noticed the issue. This information will help us investigate and rectify any faults. If issues such as this are brought to the attention of our team during your journey, our staff are always happy to assist where possible and will do their best to resolve the problem there and then for you. Thank you again for your feedback. We hope to have the opportunity to provide you with a better experience on a future visit to Oxford. Kind Regards, Sam T - Retail and Tourism Supervisor

Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our Oxford Walking Tour and that it gave you the opportunity to discover parts of the city that our buses can't reach. Walking tours are a fantastic way to uncover Oxford's hidden gems and unique character. A special thank you for mentioning Dave Dalton. He'll be thrilled to know that you enjoyed his interactive guiding style. Our guides are passionate about sharing Oxford's history and stories, and it's always rewarding to hear when they've made the experience engaging and memorable. We really appreciate your kind feedback and hope to welcome you back to City Sightseeing Oxford again soon for another great adventure! Kind Regards, Sam T - Retail and Tourism Supervisor

Dear Peter, Thank you very much for your wonderful review! We are delighted you chose City Sightseeing Oxford to explore the city and that you enjoyed the flexibility of our hop-on hop-off tour. It's fantastic to hear that Greg made such a great impression with his knowledge and sense of humour—we will be sure to pass your kind comments on to him. We are also glad you enjoyed the chauffeured river punt; it sounds like the perfect way to cool down and relax on a hot day! We hope to welcome you back to Oxford again soon for another great day out. Regards, Kamini Patel

Dear Ostler, Thank you very much for your wonderful review! We are delighted to hear you had such a fantastic afternoon with us. It's great to know that Greg made your Hop-On Hop-Off bus tour so enjoyable and that Jasmine's knowledge, humour, and memorable hat made your walking tour a highlight despite the hot weather! We will also be sure to pass your kind words on to Greg, Jasmine and the river cruise team—they will be thrilled to hear they helped make your experience so enjoyable. We truly appreciate your recommendation and hope to welcome you back for another adventure with City Sightseeing in the future! Kind Reagrds, Kamini Patel